Crowne Plaza Saint Louis - Clayton

Hotel Front Desk: 1-314-7265400

Hotel Fax: 1-314-7191127

Hotel Email: info@cpclayton.com

Check In: 4:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
St. Louis Lambert International (STL)

- Distance from hotel: 9 MI/ 14.48 KM North West l

- From Lambert StL AP, Take I 70 E to I 170 S. Follow 170 South about 5m exit onto Forest Park Pkwy. Take a right on Central Ave, takes you over the hwy. At stoplight, go right on Bonhomme, at stoplight, go left on Bemiston. At stop sign, go right onto Carondelet Ave. Hotel enterance is on right.

Spirit of St. Louis (SUS)

- Distance from hotel: 20 MI/ 32.19 KM South West l

- Take Hwy 40 East to Hanley Rd North Exit and make Left. Go for 1.5 miles to Carondelet Ave. Turn left for one block on the left.

Train
Amtrack Train

- Distance from hotel: 10 MI/ 16.09 KM East

- Take Hwy 40 West to Hanley Rd North. Go for 1.5 miles to Carondelet Ave. Turn left for one block on the left.

Subway

MetroLink Rail System

- Distance from hotel: 0.5 MI/ 0.8 KM South West

- Turn right out of MetroLink parking lot onto Meramec Ave. First stop, right onto Bonhomme. Go 2 blocks to Bemiston, and turn left. Go one block and turn right on Carondelet Ave. Driveway is immediately on right.

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 6.00 USD

- Valet Parking Available

- Valet Parking Fee: 19.00 USD

- Weekday parking for hotel guests is $6 which includes in & out privileges. Parking for day only visiting guests is $4. Weekend Parking is Free to hotel guest.

Print Hotel Fact Sheet

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Hotel Highlights

Our hotel is located in the St. Louis area and is convenient for both business and leisure travelers. We are in the heart of the financial district and only minutes from top attractions like the St. Louis Zoo, Forest Park, downtown St. Louis - Home of the Gateway Arch, Busch Stadium, Edward Jones Dome and Scottrade Center.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 492 reviews
80%
Recommend This Property
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Ratings Breakdown

492reviews

  • 5 Stars
    259
  • 4 Stars
    106
  • 3 Stars
    57
  • 2 Stars
    40
  • 1 Stars
    30

They went above and beyond, only one night there

By

October 21, 2014

club

I had car trouble on a cross-country road trip. This caused me to be running late the day I was to check in at this hotel. Like, 7 hours late.

I called the reservation team and confirmed a late check-in, after explaining my situation with my car during the road trip. The hotel took it upon themselves to give me a free upgrade to the honeymoon suite, with a jacuzzi tub to help me unwind, and gave me free breakfast and free overnight self parking so that I would have just a little less stress while staying there for the one night.

This really made a difference during my trip.

I do have one complaint, and that is the noise level outside the room. The suite was the closest room to the elevator and it seemed as though I could make out every conversation of people as they were going by. Additionally, maid service apparently started around 8 AM, which meant that they woke me up after a very late check in the night before. I was hoping to sleep in and get a late start that morning.

In any case, this was all relatively minor considering their thoughts for me during my vacation and added stress of car trouble the day before. Very helpful staff. The owner of the property even walked around and introduced himself to folks while they were eating breakfast.

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Clean, Confortable, Convenient and Affordable.

By

October 20, 2014

This hotel is a great value. It is always clean, the beds are comfortable, and it is convenient to most anything you plan to do. Staff if friendly and helpful.

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Comfortable beds and great breakfast

By

October 19, 2014

This was our first stay in St. Louis. I selected the hotel because of the other reviews. It was a little less updated than I had hoped but still very comfortable. The rooms were hotel clean and the hallways felt old. The breakfast was wonderful much better than most hotel breakfasts. My son loved the indoor pool (kind of small but worked perfect) and the totally free arcade. The front desk staff were nice and helpful with directions and recommendations on local places to eat. I would go back if we are in the area.

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Saggy Soft Matresses

By

October 19, 2014

club

This review are my personal comments and opinions regarding my stay Oct 9 - 14, 2014.

This hotel is in a great location and the staff is nice. Some are much better then others. That's why I gave it a "good" score as some of the staff are not to friendly and other's are very friendly.

The beds in the room I had were way to soft and saggy for me.
I hurt my back sleeping in the saggy mattress the first night and then slept on the floor using a gym pad the rest of the nights.

If I had been informed of the soft & saggy mattress before arrival then I would have stayed at another hotel.

If you require a firm mattress as I do then you should be prepared.

The manager was very nice and put a board under the mattress but that did nothing as the mattress springs were old or just purchased extra soft. A friend came over and agreed the mattresses were sagging. The manager knew I injured my back and also offered free transportation to take my son to airport as I could not drive. I was offered no discount for having to sleep on floor.

In my personal opinion ICHG needs to invest more money into this property to keep it from deteriorating further and hurting the BRAND. If they care about brand integrity then they need to look more closely at this hotel. It is a great location, with an overall friendly staff.

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