Rated 4.3 out of 5 by 131
Rated 5.0 out of 5.0 by Chia Room for Red White and Boom
Came to Columbus for Red, White and Boom. Needed a place for my family with small children to use as a resting/napping area. The room was great and the family loved the convience to all the action.
July 15, 2013
Rated 4.0 out of 5.0 by GusterLover Love the Location
In town for a concert at LC Pavillion. This was a great location, close to that venue, and all else downtown Columbus. Rooms are huge, modernly decorated, and very comfortable. No complaints really other than expensive parking, but that's how it is downtown I guess. We were extremely happy with our stay at Columbus Downtown Crowne Plaza!
July 13, 2013
Rated 2.0 out of 5.0 by Quilter580 Wifi & front desk
After i made the reservation with a lower price with a no refund clause, i received an email with the information and in the email it stipulated that there was a $23 valet parking charge that had not been mentioned at all. Then this hotel boasts high speed Internet. Our room was at the end of a hallway on the third floor and I don't know if that affected the up wifi or not, but it was horrible. If i did get a connection, I couldn't stay connected for more than a minute or two. Then rather than trying to correct it themselves, the front desk clerk gave me the number for their Internet provider to have me call (I was on the phone with them for over 20 minutes!). They tried to tell me it was my device-lt was not. And to top it off, I was charged for making the 888 phone call! In all fairness they did take the call off the bill and ended up taking the valet parking charge off the bill.
I will not stay here again.
July 3, 2013
Rated 5.0 out of 5.0 by runner01 Perfect location to entertainment
My stay wasn't bad at all. The hotel staff was friendly even though it was a very busy weekend and the room was clean with a comfortable bed. The hotel is in a perfect location to walk to most enterainment destinations. If you do need a taxi though there are plenty that wait around the hotel. The only complaint I would have is that the shower design makes it a little cramped, but that is a minor issue. Overall I wouldn't stay there for like a vacation, but it is wonderful for a couple day stay like a weekend.
July 2, 2013
Rated 5.0 out of 5.0 by BZKnitter The staff was "over the top!"
From the complimentary breakfasts, happy hours, availability of refreshments, to the staff who delivered them, they were more than attentive and friendly.
I had a problem with integrating my projector to my computer. The staff tried to help by searching their supplies, to making phone calls on my behalf, to finally driving me to the necessary stores to remedy the situation. The helped me with genuine concern, kindness, and efficiency.
My experience was beyond my expectations. Bravo!
June 28, 2013
Rated 5.0 out of 5.0 by RedWare7 Best Place in Town
My stay in Columbus was based on a trade event at the conference centre with adjoining hotel. However, no place better than CP!
However, staff and all amenities were superb. Congrats to all staff you are superb!
June 26, 2013
Rated 5.0 out of 5.0 by Sus57 The most comfortable bed and clean bathroom!
Best experience I've had in a hotel recently. The amenities were great! Felt very comfortable!!!!
June 26, 2013
Rated 4.0 out of 5.0 by oubobcat Good affordable stay downtown
This was the cheapest quality hotel for Downtown we could get on short notice. Usually we stay at the Hyatt Regency when Downtown, the Crowne Plaza wasn't as nice as it. Big difference for us was the hallways and the bathrooms have been completely renovated at the Hyatt, while the Crowne has renovated its more like window dressing in some places. But otherwise there was nothing wrong with the room and service.
Valet was nice to drop-off with and got a discount being a Priority Rewards member. However be aware that if you leave at busy time you may be waiting awhile for them to retrieve your car.
June 21, 2013
Rated 5.0 out of 5.0 by coryografer Wonderful stay in Columbus
My friend and I recently stayed at the Crowne Plaza overnight. We were very pleased with the accomodations and the staff was so helpful and pleasant. The room was beautifully decorated and well thought out with regard to guest comfort and convenience. I would reccomend this hotel to anyone who is coming to Columbus.
June 17, 2013
Rated 4.0 out of 5.0 by Amandai Great Stay-
Staff was very friendly and helpful. I called in the morning to request early check-in and even though the hotel was completely booked the night before they were still able to get us in a room early!
Room was clean, as expected from Crowne and we had no issues.
May 30, 2013
Rated 2.0 out of 5.0 by Msk007 Staff was very rude, room ok
Staff was very rude, room ok. Staff accidentally deleted one room reservation because they thought it was accidental duplication and refused to resume same rate for second room. Hotel Operations Manager was even rude. Will not return to this hotel.
May 29, 2013
Rated 2.0 out of 5.0 by KKynn486 Not impressed
The overall experience was fair, nothing to get excited about. I was disappointed in the room, although it was a corner unit so it was decent sized. Considering the price per night I expected the bath tub and carpets to be clean and unstained. I think it is ridiculous that there is no parking included and it's extra per night for valet or you must use public parking (garage or meters). Everything was extra from parking to breakfast to wifi, I'm surprised they didn't charge when I asked for extra towels. There was little to no soundproofing, we could clearly hear our neighbors in the next room and the road noise was annoying. I did accomplish my goal of staying in Columbus, Ohio for Rock on the Range 2013, that is about the only plus.
May 26, 2013
Rated 5.0 out of 5.0 by Outlaw Greatest Weekend
I started off my weekend upon check-in. Because I have priority points, was given complimentary breakfast for both mornings.
Also, was able to compromise second room for a better rate.
Staff was very helpful and friendly. I have stayed there for the
second year in a row and absolutely look forward to next year
May 24, 2013
Rated 5.0 out of 5.0 by vball20 very accommodating
This is a vey nice hotel located conveniently near the convention center. I was pleasantly surprised by my room rate and the reasonable rates at the coffee/bagel shop in the lobby as well. Our room was nice (and I am picky). MOST IMPRESSIVE was how the front desk handled my concern over breakfast not being served early enough for when we had to leave...He made a note for room service and told me they would try their hardest. Well, they did arrive earlier, just as promised, which was hugely helpful for our situation that morning!! The whole overall experience was wonderful!
May 23, 2013
Rated 5.0 out of 5.0 by Rudyrude Excellent location and staff
The location was very convenient to the convention center and the nightlife two blocks away. Staff was very friendly and attentive regarding valet, luggage and check-in. Hotel bar was welcoming. Waitress was attentive and friendly. Prices were as expected for such convenience and location.
May 23, 2013
Rated 5.0 out of 5.0 by sharon407 Sharon
clean room-friendly staff-valet parking easy - very very satisfied
May 21, 2013
Rated 5.0 out of 5.0 by BeckyJ1 wonderful honeymoon night
they even did a turn down sheets with rose petals
May 19, 2013
Rated 4.0 out of 5.0 by Southwest Excellent staff
The evening server in the bar (I think her name was Lori) did an excellent job with a great attitude. Also the front desk personnel did a great job helping me after getting locked out of my room. Good job Crowne Plaza! It's unfortunate that Emergency Response vehicles were so loud thru the middle of the night.
May 16, 2013
Rated 5.0 out of 5.0 by Jenny1903 Great hotel
This is a great hotel. Really like the rooms and the valet parking is so convenient. Would highly recommend to anyone.
May 16, 2013
Rated 5.0 out of 5.0 by Barb53 Wireless network was bad.
Our stay was in Room #745 all the way at the end of the hallway and our wireless connection was horrible. I could be connected while standing at the elevators but as I walked down the hallway and took that last turn before our room, I would lose it. That would be my only complaint. Otherwise, our room was clean and comfortable.
May 16, 2013
Rated 5.0 out of 5.0 by Laurre2002 Great Service
My daughter and I enjoyed our stay at the Crowne Plaza. The room was nice and the staff was very helpful and friendly. The location of the hotel was perfect for us.
May 14, 2013
Rated 4.0 out of 5.0 by Mrcy2456 Great Service - Room Fair
The service I received was great. Appreciated the valet service which provided me with transportation back and forth to our Corporate HQ's along with the transportation to the airport. This was very convenient.
My room was outdated and there was a peculiar odor in bathtub area. I did report it and it was corrected.
May 14, 2013
Rated 5.0 out of 5.0 by Janie10 Great Location, but no breakfast
My only complaint would be no continental breakfast. My daughter and I stayed all over the state for volleyball tournaments. This was the only hotel that didn't provide free continental breakfast.
May 10, 2013
Rated 5.0 out of 5.0 by StDe Clean and Staff was Excellant to work with.
Staff was very helpful in all areas. We truly enjoyed our stay and will be back.
May 6, 2013
Rated 5.0 out of 5.0 by cheata Excellent
Clean; Hospitable; Excellent stay. I wish I could have stayed longer. Treated Priority club members like gold. I assume they treat everybody the same.
May 6, 2013
Rated 5.0 out of 5.0 by Jak89 Great Service
One of your night staff went out of his way to help my husband when he went down to the service desk in the middle of the night with a low sugar reaction (he's a diabetic). He offered to go into the closed snack bar and get him something to eat and directed and took him to the 24 hour snacks. I would visit again just by the way you treat your customers. Your employee should be commended.
May 3, 2013
Rated 5.0 out of 5.0 by Kevin92116 My Third Stay
I have stayed here twice before, and this by far was the best stay. I was lucky enough to be placed on the executive floor, which seems to be remodeled. The room was very clean, modern and had a great view. The staff went above and beyond, especially the valet. They do no have a restaurant right in the hotel, but you can go next door to Max & Erma's and have it charged to your room. Overall, a great experience and I will stay here again.
May 3, 2013
Rated 5.0 out of 5.0 by Patrick52 go for the executive floor!
We so much appreciated the time, attention and help from the Executive Floor host, Violet. This is so much better than any of the other neighboring hotels and all at better price. This is the place for us on our next stay in Columbus.
May 2, 2013
Rated 5.0 out of 5.0 by firepitted Great location
The accomodations were very nice and were great for my one night stay. I enjoyed the sleeping amenities that were provided. There was plenty of information regarding restaurants and activities. I would recommend staying there to anyone. Plus the parking worked out very well for my meeting.
April 24, 2013
Rated 5.0 out of 5.0 by Anonymous77 As always the best
As always the Crowne Plaza chain is the best. My favorite hotel wherever I stay.
No disappointments here. The staff was excellent , friendly and helpful. Upgrade was waiting on me. What can be said? Good job.
April 23, 2013