Crowne Plaza Columbus-Downtown

Hotel Front Desk: 1-614-4614100

Hotel Fax: 1-614-4615828

Hotel Email: saleslead@columbushospitality.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Port Columbus International (CMH)

- Distance from hotel: 7.77 MI/ 12.5 KM South West l

- Follow I-670 South to Exit 4 on the left. Turn right at the first traffic light onto Chestnut Street. Turn right at the dead end onto High Street. Turn right at the first traffic light onto Nationwide Boulevard. Our hotel will be on your right.

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- Car Parking Available

- Self-Parking Fee: 23.00 USD

- Valet Parking Available

- Valet Parking Fee: 24.00 USD

- $24.00 valet parking per vehicle per night includes unlimited access to your vehicle 24 hours a day during your stay. Attending a conference? Don't worry, you may leave your vehicle parked with us until 5pm on your departure day at no additional charge.

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.3

based on 355 reviews
87%
Recommend This Property
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Ratings Breakdown

355reviews

  • 5 Stars
    219
  • 4 Stars
    78
  • 3 Stars
    26
  • 2 Stars
    19
  • 1 Stars
    13

Great service convenient location

By

March 04, 2015

club

Great location, convenient for access to Nationwide arena, great staff.

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Comfortable experience

By

March 03, 2015

platinumelite

Very nice and comfortable room, free breakfast in the lounge (if you get access), good room service from Max

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Great stay

By

March 03, 2015

club

I typically stay at the Crowne Plaza when in Columbus and always enjoy my stay. Clean hotel and friendly staff.

Posted by HotelStaff
March 03, 2015
Dear haganb1, Thank you for choosing the Crowne Plaza for your recent trip to Columbus, Ohio. I am pleased to hear that you always select our hotel when traveling to downtown and that we are always able to exceed your expectations. We hope to see you again soon. Dirk Bengel General Manager Crowne Plaza Columbus Downtown
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Poor customer service

By

March 02, 2015

club

Terrible customer service. I wasn't yold that my room was on the event/boardroom floor. When I got off the elevator, there were no signs for guest rooms. I was told by someone that there were no rooms on the 2nd floor. I had to call down to ask. Turns out, there are a few rooms on the one end. They are about the size of a supply closet. Nationwide Insurane was hosting an event in the open area on the 2nd floor. I had to walk right through this coming and going from my room, awkward!

My hotel rate included a free breakfast at Max and Ermas. It is so bad, not even worth the walk over there for free! Substandard food and service. Dark, dank and outdated inside..

Posted by HotelStaff
March 03, 2015
Dear Mings1213, Thank you for choosing to stay at the Crowne Plaza during your recent visit to Columbus, Ohio. I would like to formally apologize for the inconveniences and troubles that you experienced during your stay. I will be sure to pass the information included in this review to the appropriate departments to ensure a better experience on your next stay. We hope you will select us again for future stays. Dirk Bengel General Manager Crowne Plaza Columbus Downtown
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