Crowne Plaza Columbus-Downtown

Hotel Front Desk: 1-614-4614100

Hotel Fax: 1-614-4615828

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Port Columbus International (CMH)

- Distance from hotel: 7.77 MI/ 12.5 KM South West l

- Follow I-670 South to Exit 4 on the left. Turn right at the first traffic light onto Chestnut Street. Turn right at the dead end onto High Street. Turn right at the first traffic light onto Nationwide Boulevard. Our hotel will be on your right.

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- Car Parking Available

- Self-Parking Fee: 23.00 USD

- Valet Parking Available

- Valet Parking Fee: 23.00 USD

- $23.00 valet parking per vehicle per night includes unlimited access to your vehicle 24 hours a day during your stay. Attending a conference? Don't worry, you may leave your vehicle parked with us until 5pm on your departure day at no additional charge.

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Hotel Highlights

Come experience bloody noses, missing teeth and fist fights with hockey action! Our hotel has been an official sponsor of the Columbus Blue Jackets since the inaugural season in 2000-2001. Contact us directly for fan game-day packages to experience the hockey action up-close with premier seats. Please dial (614) 461-2642 for an experience unlike any other sport. Ask for Puck Bunny Katy!
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 281 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Good stay but understated sign


November 18, 2014

The Crowne Plaza Hotel in downtown Columbus, OH provided excellent service and ease of access to the Columbus Convention Center. The staff was alert and helpful; they responded well to my every need. The only improvement I would recommend is better outdoor signage. It was dark when I arrived, and I did not see the sign. A passenger in my vehicle had to point it out to me.

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very disppointed


November 17, 2014

The service here is poor at best. From the time we checked in to the time we checked out we were treated poorly. The staff ignores you at the front desk while helping others who walk up. I was told a specific amount would be held on my credit card and much more was held. I had to ask for a taxi 3 ties before valet went and got one for us. No one ever smiled or made an attempt to be friendly. Will never stay here again

Posted byHotelStaff
November 19, 2014
Dear Ref1, Thank you for staying at the Crowne Plaza for your recent trip to Columbus, Ohio. I would like to formally apologize for the lack of customer service that you received during your time with us. This is well below the standards that we have placed upon ourselves, and something that is not taken lightly. I will review this with our staff to ensure these issues never repeat themselves. Again, I would like to apologize for the inconveniences you experienced during your stay and hope you may give us another opportunity to provide a better experience. Dirk Bengel General Manager Crowne Plaza Columbus Downtown
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Nice, but not impressed


November 17, 2014

Good location, easily accessible. Courteous, friendly, and helpful staff. Comfortable room with good internet connections. Appreciated the complimentary internet and parking (at least for our group; not sure if that pertains to all guests). Bathroom (esp. shower) could have been a little cleaner. Disappointed with the run-down appearance of the hallways, and the cramped fitness room. The lone weight machine was complicated, and I didn't like the large window into the elevator area/hallway (would rather not work out "on display").

Posted byHotelStaff
November 19, 2014
Dear Ohio attorney, Thank you for staying at the Crowne Plaza for your recent trip to Columbus. I am pleased to hear your stay with us was enjoyable and that we were able to provide complimentary internet and parking to your group. I appreciate the other information included in this review, and do hope you may consider us for future stays. Dirk Bengel General Manager Crowne Plaza Columbus Downtown
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Great overall hotel


November 17, 2014


This hotel is my home away from home and recommend to others.

Posted byHotelStaff
November 19, 2014
Dear nmiowa, Thank you for staying at the Crowne Plaza for your recent trip to Columbus, Ohio. I am pleased to hear we are your first choice when traveling and one that you would always recommend us to others. We look forward to seeing you on future stays. Dirk Bengel General Manager Crowne Plaza Columbus Downtown
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