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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 351 reviews
85%
Recommend This Property

Ratings Breakdown

351reviews

  • 5 Stars
    201
  • 4 Stars
    75
  • 3 Stars
    40
  • 2 Stars
    19
  • 1 Stars
    16

Quality Hotel

By

2016 七月 05

platinumelite

Really nice staff, comfortable and nice appearing rooms.
I'll be back

Posted byHotelStaff
2016 七月 06
Thank you so much for your review of our hotel. We appreciate your loyalty as an Platinum Elite IHG Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
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Maintenance

By

2016 六月 30

club

The Maintenance and Cleaning Supervisors should be replaced

Posted byHotelStaff
2016 七月 04
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
Posted byHotelStaff
2016 七月 04
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay. We value your comments and welcome the opportunity to serve you again
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The staff was enjoyable

By

2016 六月 29

platinumelite

The stay was enjoyable. The one issue I had, which was not addressed in any question, was the parking. I was forced to use Valet or self=parking was several hundred yards away. This was not accetpable

Posted byHotelStaff
2016 七月 04
Thank you so much for your review of our hotel. We appreciate your loyalty as an Platinum Elite IHG Rewards Club member. I am pleased to hear you enjoyed your stay with us. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
Posted byHotelStaff
2016 七月 04
Thank you so much for your review of our hotel. We appreciate your loyalty as an Platinum Elite IHG Rewards Club member. I am pleased to hear you enjoyed your stay with us. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience
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Good bed

By

2016 六月 27

Accomodations were fine. Accomodations were fine. Accommodations were fine.

Posted byHotelStaff
2016 六月 29
Thank you so much for your review of our hotel. We appreciate your loyalty as an Gold Elite IHG Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
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Great service, gorgeous establishment

By

2016 六月 27

I was there on a combined business/leisure visit. The hotel was beautiful. Reminded me of Vegas. The staff was excellent. The valet, bell hops and front desk personnel were all friendly and assisted me with whatever I needed, above and beyond what was required.
The only thing that I was dissatisfied with was my towels/trash were replaced daily. Personally, I like to be more "green" and I can use the same towels for several days. It's a minor thing, but I like to do my part as much as possible.
The room itself was awesome. Lots of room, very comfortable. I had a variety of pillow types, which I was quite happy with. The bed was comfy.

Posted byHotelStaff
2016 六月 29
Thank you so much for your review of our hotel. We appreciate your loyalty as an Spire Elite IHG Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
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Los Angeles-Commerce Casino

By

2016 六月 27

club

Generally a great hotel but Breakfast is really poor and not worth the money. I'd suggest using the sports bar for all meals.

Posted byHotelStaff
2016 六月 29
Thank you so much for your review of our hotel. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
Posted byHotelStaff
2016 六月 29
Thank you so much for your review of our hotel. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
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Friendly staff

By

2016 六月 25

platinumelite

Staff were friendly, hotel was newly renovated, did not check out the casino side, the hotel itself was good

Posted byHotelStaff
2016 六月 27
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
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Excellent Accomodations

By

2016 六月 22

club

The Hotel is always well maintained. Staff is courteous and helpful. There is always security staff visible which helps you feel safe.

Posted byHotelStaff
2016 六月 28
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
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Comfortable room and good service

By

2016 六月 21

club

The crowne plaza exceeded all of my expectations. The room was huge. The bed was large and comfortable. The restroom was adequate and very spacious.

Posted byHotelStaff
2016 六月 22
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
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Nice room great price

By

2016 六月 21

club

For a budget hotel, I felt this was very upscale and luxurious. Staff was great, microwave and refrigerator free upon request.

Posted byHotelStaff
2016 六月 21
Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG Rewards Club member. We are pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
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Crowne Plaza-Commerce CA

By

2016 六月 20

club

Great check in service. Room was very nice with very comfortable bedding and lighting. Breakfast offered was ok. Came at tail end of the buffet and staff did not seem to want to replenish the food. Also, was not offered coffee by staff.

Posted byHotelStaff
2016 六月 27
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
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Love the location

By

2016 六月 20

club

This place was amazing. The staff was courteous and was able to meet all of my demands when I travel. They even had a late room service menu up to 1 am. The comfort of the bed was great. The shower size was more then what i needed. It also has a wonderful casino inside as well. I highly recommend staying here.

Posted byHotelStaff
2016 六月 23
Thank you so much for your time spent on this review. We appreciate your loyalty as a IHG® Rewards Club member. We are pleased to hear you enjoyed your stay, and hope to have you visit again for another great stay. Until then, have a wonderful Summer!
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