Crowne Plaza Concord/Walnut Creek

Hotel Front Desk: 1-925-8257700

Hotel Fax: 1-925-6749567

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Oakland International Airport (OAK)

- Distance from hotel: 30 MI/ 48.28 KM North East l

- Hwy 880 North to Hwy 24 to I680 N towards Concord Sacramento; Follow for 7 miles to Concord Ave Burnett Ave Exit; Left on Diamond Blvd.; Right on Concord Ave.; 2 blocks on left side at corner of John Glenn Dr and Concord Ave. at 45 John Glenn Dr.

San Francisco International Airport (SFO)

- Distance from hotel: 50 MI/ 80.47 KM South West l

- Over Bay Bridge, get in middle lane toward 580 E; 580 E to Hwy 24 to Concord Walnut Creek; 680 N to Sacramento; 7 mi to Burnett Ave Exit; Left on Diamond Blvd; Right on Concord Ave; 2 blocks on left at corner of John Glenn and Concord Ave

San Jose International Airport (SJC)

- Distance from hotel: 60 MI/ 96.56 KM South l

- Head south on Int 880 towards Int 280. Take Int 280 south. Int 280 becomes Int 680. Head north onto Int 680. Take the Burnett Ave. exit Exit 52 . Follow it to Diamond Blvd then turn left. Turn right onto Concord Ave., then left on John Glenn Drive.

BART Bay Area Rapid Transit

- Distance from hotel: 2 MI/ 3.22 KM West

- South on Grant and right onto Galindo which becomes Concord Ave at Willow Pass Rd; go approximately two miles to John Glenn Drive on right. Hotel is at the corner of John Glenn Drive and Concord Ave.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Ample complimentary outdoor parking onsite. Can easily accommodate buses, shuttles, trucks etc.

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Hotel Highlights

Vineyards Restaurant and Bar is open daily from 6:30 AM to 11:00 PM for dining and serves the best of local organic and sustainably farmed products. Also featuring exclusive California Wines, Classic Cocktails and two Happy Hours daily, from 4:00 PM to 6:00 PM and 9:00 PM to 10:00 PM. .
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 361 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great Place to stat.


May 21, 2015


Clean and VERY affordable. Great staff, clean and well organized. Close to everything. A great place to stay.

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Average value for the money


May 19, 2015


Be careful when you make your reservation. Double check to make sure all the information is correct otherwise the hotel staff will have no idea what your preferences are.

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Great Place a few problems


May 15, 2015


We decided to get away from home for an evening go to dinner stay at the hotel and go home the following day. The check in was easy, the room was clean - although when we arrived there were dirty dishes outside our door in the hallway. Bed was a little to hard pillows too soft but basically very nice evening away. After dinner we went to the bar for a few drinks had a glass of wine and a hurricane - Bartender had to look up a recipe for the drink. Drinks were over $25.00 which is kind of high. Watched the Giants game in the lounge area, decided to have another drink (1) ordered the hurricane and he didn't have any dark rum left in the bottle so couldn't make another one. Came back with a card and told my husband he would comp him another drink just write our room number on the back of the card; which we did. Low and behold they have taken $27 out of the $50 just in case fee for the drink. I have called to speak with accounting and no one has called back again. Would we stay again yes, but will bring our own drinks. Oh------when we went up to our room to finish the ball game guess what they don't have the channel to watch the ball game Boo! Hiss!

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Room next to stairwell was terrible


May 14, 2015


The greeter was very helpful/friendly
The staff behind the front desk was dull no energy
When i checked out I had hoped someone would ask How was your stay, but no one did.
The slamming door from the stairwell was very unpleasant.

Posted by HotelStaff
May 15, 2015
Thank you for your recent review on the Crowne Plaza Concord Hotel. Gaining valuable feedback on our hotel from guests like you helps us ensure we are meeting your needs. After reading your comments I was saddened to learn of your poor experiences while here to include the front desk staff and with the door noise you noted. Please accept my apologies for any inconvenience caused. Likewise, please know we do take your comments very seriously and action steps have been shared with the management team and front desk staff to investigate these issues to ensure a similar poor experience is not likely repeated. I would also encourage you to reach out to us directly should you feel there are issues still unresolved. We want to make it right with you. Thank you for your business and we hope to welcome you back in the future. Justin Saylor / Director of Rooms / Crowne Plaza Concord
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