Crowne Plaza Concord/Walnut Creek

Hotel Front Desk: 1-925-8257700

Hotel Fax: 1-925-6749567

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Oakland International Airport (OAK)

- Distance from hotel: 30 MI/ 48.28 KM North East l

- Hwy 880 North to Hwy 24 to I680 N towards Concord Sacramento; Follow for 7 miles to Concord Ave Burnett Ave Exit; Left on Diamond Blvd.; Right on Concord Ave.; 2 blocks on left side at corner of John Glenn Dr and Concord Ave. at 45 John Glenn Dr.

San Francisco International Airport (SFO)

- Distance from hotel: 50 MI/ 80.47 KM South West l

- Over Bay Bridge, get in middle lane toward 580 E; 580 E to Hwy 24 to Concord Walnut Creek; 680 N to Sacramento; 7 mi to Burnett Ave Exit; Left on Diamond Blvd; Right on Concord Ave; 2 blocks on left at corner of John Glenn and Concord Ave

San Jose International Airport (SJC)

- Distance from hotel: 60 MI/ 96.56 KM South l

- Head south on Int 880 towards Int 280. Take Int 280 south. Int 280 becomes Int 680. Head north onto Int 680. Take the Burnett Ave. exit Exit 52 . Follow it to Diamond Blvd then turn left. Turn right onto Concord Ave., then left on John Glenn Drive.

BART Bay Area Rapid Transit

- Distance from hotel: 2 MI/ 3.22 KM West

- South on Grant and right onto Galindo which becomes Concord Ave at Willow Pass Rd; go approximately three miles to John Glenn Drive on right. Hotel is at the corner of John Glenn Drive and Concord Ave


Bay Area Rapid Transit (BART)

- Distance from hotel: 2 MI/ 3.22 KM East

- Take Grant to Concord Boulevard. Take a right onto Galindo. The hotel is approximately 1.0 miles on the right.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Ample complimentary outdoor parking onsite. Can easily accommodate buses, shuttles, trucks etc.

Print Hotel Fact Sheet

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Hotel Highlights

Vineyards Restaurant and Bar is open daily from 6:30 AM to 11:00 PM for dining and serves the best of local organic and sustainably farmed products. Also featuring exclusive California Wines, Classic Cocktails and two Happy Hours daily, from 4:00 PM to 6:00 PM and 9:00 PM to 10:00 PM. .
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 226 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

never again


October 22, 2014


This was the WORST HOTEL experience I have ever had.

Posted byHotelStaff
October 24, 2014
GinaMR, I am deeply disappointed to hear that you did not have an enjoyable visit. I sincerely hope for an opportunity to discuss what we could have done better to deliver the guest experience that all guests should expect from Crowne Plaza. I may be reached at 925-521-3780 or Best Regards, Aaron Olson General Manager
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Satisfied my Business Needs


October 20, 2014


I stayed at this hotel for business, and the room was comfortable after a long day of work. I got a good night's sleep every night. Also, checking in and out was a breeze. Definitely a good place to stay for business.

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October 15, 2014


Arrived on a Thursday and checked out on Monday morning. Found the room to be clean and comfortable. The showerhead was old and needed to be replaced. The water in the tub/shower was difficult to turn on. The elevator was next door and could be heard but wasn't so loud as to disturb sleep. The parking lot had numerous people walking around at night and partying. The buffet breakfast was adequate (scrambled eggs, bacon, spicy sausage, fruit, juice) but not keep hot. Servers were attentive and caring. The card key for the door required constant manipulation in order to work properly. The water pipes connected to the swimming pool banged constantly one morning and required three calls to the front desk to finally summon a maintenance person. Apparently, a valve had been left partially open. Check out was quick but would have appreciated the final bill under the door to expedite the process.

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Good value


October 14, 2014


Could smell cigarette smoke in my section even though they were non smoking rooms. I've stayed here twice and both times this has been the case. The back glass security door at the extreme West end of the property was broken with a sign that said "Excuse the inconvenience...." It was broken the entire time I was there. The chairs at the desks in the room are adjustable but they don't adjust for the height of the desks in the rooms. This is important for anybody who is a road warrior who works on a laptop. To get a ergonomically correct height one has to sit on pillows or whatever one can find and one ends up sliding forward because of the "Jerry Rigged" situation.

Posted byHotelStaff
October 20, 2014
OnARoll, Thank you for taking the time to provide this feedback regarding your recent visit. As you mentioned, we have a non-smoking policy throughout the entire hotel. Please accept my sincere apologies that someone chose to violate this policy near your guest room. You also mentioned a door that was under repair during your visit which I am glad to say has since been corrected. We appreciate your feedback about the desk chairs. All of our chairs are ergonomic and adjustable, but we will certainly look into the height concerns that you expressed. Thank you again for choosing Crowne Plaza Concord/Walnut Creek. We sincerely hope for an opportunity to welcome you back for a flawless visit in the near future. Best Regards, Aaron Olson General Manager
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