Rated 3.9 out of 5 by 192
Rated 2.0 out of 5.0 by 9HandicapGolfer Not a Vacation Location
The location was chosen as a base for the places my family wanted to visit during our stay in California. The venue was chosen as we expected a high standard from a Crowne Plaza label.
We did not get it. The venue is geared to seminars and conferences, not vacation guests. It was very noisy due to a combination of extremely poor sound proofing and highly in considerate guests. I asked the night staff to put a notice up reminding people to keep noise to a minimum and to remember our guests. I was ignored.
The housekeeping fell short too. Dirty glasses left for 3 days, no clean ones despite 2 visits to the front desk. Dirty towels removed but no clean ones left which took another visit to the desk. Requested a sheet change – guess what – didn’t happen.
The only thing “Crowne Plaza” was the price. If I had just been passing through and just stopped at a road side motel I would have chalked it up to experience but I booked it from the UK.
I did get an early clue as to the professional standard. On arrival there was a written advice about a potential fire alarm test. It read “If you here the alarm”. Well generally I “hear”.
August 28, 2014
Rated 4.0 out of 5.0 by Itsmed Thankfully the airport is quiet between 8p-7a
Was a bit nervous about our room being alon the local airport but their hours worked with our schedule. The fish pond wa a huge hit with our son and we loved the quality of food at the restaurant.
August 27, 2014
Rated 5.0 out of 5.0 by Tedtastic Will consider again
Great place and structurally sound enough to survive a 6.0 quake.
August 27, 2014