Rated 4.6 out of 5 by 191
Rated 5.0 out of 5.0 by tommytahoe Great new restraunt
I've been staying here for years -- affordable, comfortable, easy and near the airport and meetings in Newport Beach, Costa Mesa, Santa Ana. The remodel over the past year has really improved this property. New restaurant and chef is fabulous.
July 18, 2014
Rated 3.0 out of 5.0 by 22Lori Restuarant Service
First off the room and the concierge of the hotel was very nice.
the morning buffet on a Monday, hmmm well that was terrible. Beside the food, the service was not a good thing.
the eggs were well not edible, the bacon (we requested new bacon) and well I ended up eating cereal and the milk was not kept cold. (I could of went next door to McDonalds). I could not believe the amount of GNATS and not anyone in the restaurant area really seem to care. They went to sit us down at a table that the gnats were all over the rim of the coffee cups. So they sat us at another table, without removing the coffee cups from the other table. (thank goodness no one came in to sit there). the gnats were all over the fruit, bread and the danishs. there was no way I was going to eat any of that. All of that should of been covered with plastic see through lids. for 10.99 buffet, it was terrible. the service I had to ask for water, orange juice and refill on my coffee. you had 3 guys just standing around. Not good. thank you for reading my complaint. but the hotel itself was nice!!
July 18, 2014
Rated 5.0 out of 5.0 by LDNurse Great place to relax
This is a great location and the people were awesome. Lots of dinning choices close and 12 min drive to beach
July 17, 2014
Rated 5.0 out of 5.0 by S.E. Wisconsinite Excellent Staff, Clean Rooms and Great Location
Would definitely recommend this hotel. Pros include: Staff, Location, Amenities and cleanliness. Cons include: Need better work-out equipment in Fitness Room. Was an overall awesome two night stay and I can't wait to do it again.
July 15, 2014
Rated 5.0 out of 5.0 by 604Bob Combination of great staff and pleasant hotel
I stayed at this hotel for 3 nights with my family and we were all impressed with how the hotel itself exceeded our expectations before arriving. The room and hotel were very comfortable and clean. The breakfast was well prepared with a variety of hot and cold options. Most of all, we were genuinely touched by how friendly, sincere and professional the staff were at this location. Would highly recommend this hotel and we will definitely be returning again in the future.
July 14, 2014
Rated 4.0 out of 5.0 by Secret harbour Great staff and handy location
Our stay at the crown was excellent. The staff and service was first class and always very helpful. The shuttle service is brilliant .
We will certainly be staying there again next year.
July 13, 2014
Rated 5.0 out of 5.0 by bchantx Excellent Staff
The staff at this hotel makes the stay. They are all so friendly and accommodating. I travel to CA each month for a week and they make this like my home away from home.
July 11, 2014
Rated 4.0 out of 5.0 by Joey Figs Just about everything was excellent, except...
Everything was great except the water pressure in the shower in room 428. That shower is pretty much the reason I continue to choose your location. Maybe it has something to do with the drought here, but the water pressure seemed really low this time.
Would that keep me from staying at your hotel in the future? Probably not, it was still a really good room for a pretty good price.
Also, the woman who checked us in was very nice and professional. I'm terrible with names, but I've stayed at your hotel about 5 or 6 times and every single front desk agent has been great, so give them all a raise!
July 9, 2014