Rated 4.5 out of 5 by 136
Rated 5.0 out of 5.0 by APIX Guy Excellent support for our event plus great room
We were at this property for a meeting:
Our Room: Excellent cleanliness and furnishings
The event: Room met the requirements of the event and the staff was very attentive in meeting our requirements
Food: The food was very good - well prepared and served and met required time windows.
Overall: The property "showed" well and the staff was as efficient, friendly, and attentive as any I have interacted with lately - very well trained from front desk thru bar and food service and maintenance and service
February 24, 2014
Rated 5.0 out of 5.0 by Margarita10 Everything is Extraordinary. This is one of my favorite hotel. The best of the best.
I love this hotel. The location is perfect. The room, the staff, amenities are excellent. I also like they are always make renovation. This time was at the restaurant. The food is excellent. I love this place.
February 20, 2014
Rated 5.0 out of 5.0 GREAT STAY
When ever I come to Orange County on business I stay at the CP. The rooms are clean, comfortable and quiet. The front desk staff, Javier and Sam are fantastic. They are so helpful and always looking after my needs. They are the best when it comes to making ones stay perfect. It is my home away from home and I will always stay at this hotel.
February 9, 2014
Rated 5.0 out of 5.0 by Mags 17 Love the bedding.....slept great!
A lovely, well appropriated hotel. The room was stylish and comfortable. The hallways were quiet... The staff was lovely. I highly recommend this property.
February 5, 2014
Rated 3.0 out of 5.0 by acader1 Good Value, but needs upkeep
I stayed at this hotel with a colleague last month. The tub in my bathroom was not draining. It was a rushed morning and I had no time to call housekeeping to take care of the problem. I feel that the hotel staff should check everything before a guest checks into the room. My colleague's room however did not have any issues.
January 28, 2014
Rated 5.0 out of 5.0 by imz12c Right the First Time
Checked in later evening. Processed quick and accurate. Left no questions asked. Great show of professionalism and efficiency.
That's the way it should always be! Thanks.
January 27, 2014
Rated 4.0 out of 5.0 by Cowboypilot Decent Hotel
I do nt believe the hotel lived up to the standards of other Crowne Plazas I have stayed in and definitely did not live up to the IGH Platinum expectations. There was no bottled water offered or placed in the room, no mention of room upgrade was made, even to say no upgrades were available at the time.
The housekeeping employees were very friendly and did excellent work in maintaining the room.
January 27, 2014
Rated 4.0 out of 5.0 by ngoclien Restaurant
Everything is good except breakfast service very slow. Waiting too long for food
January 16, 2014