Crowne Plaza Costa Mesa Orange County

Hotel Front Desk: 1-714-5573000

Hotel Fax: 1-714-9578185

Hotel Email: charles@brightonmgt.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
John Wayne Orange County Airport (SNA)

- Distance from hotel: 1.5 MI/ 2.41 KM South East l

- Complimentary shuttle available

- Left onto Bristol Street, Take I-405 S/San Diego Freeway, Exit 8 for Mac Arthur Boulevard/Airport, Keep Left at the fork signs for Airport, Slight Right onto N Airport Way

Train
Amtrak

- Distance from hotel: 6.2 MI/ 9.98 KM North East

- Turn left on Bristol Street, turn right on Sunflower Ave, turn left on S Main St., turn right on E 5th St., turn left on Mortimer St., take the 2nd right onto E Santa Ana Blvd and destination will be on right at 1000 E Santa Ana, CA 92701.

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- Car Parking Available

- Self-Parking Fee: 10.00 USD

- There is a parking structure and parking lot available for all of our guest's use. Overnight parking incures a $10 parking fee per night.

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.6

based on 371 reviews
95%
Recommend This Property
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Ratings Breakdown

371reviews

  • 5 Stars
    267
  • 4 Stars
    68
  • 3 Stars
    19
  • 2 Stars
    8
  • 1 Stars
    9

Great Hotel

By

April 16, 2015

club

The style inside the hotel was great. The staff was very friendly and helpful in the lobby and in the restaurant. The food was really good and the décor was decorated very nicely. The bed was very comfortable.
I did notice it seems that some touch up paint needs to be done in places in the room and in the lobby, mostly on items that are black. In the bathroom, the front side of the counter, needed to be cleaned better. The carpet was a bit warn in the entryway of the room. Other than that, everything was really great!

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convenient location

By

April 15, 2015

club

Convenient location close to UC Irvine. Knowledgeable front desk staff. Water damage on walls in bathroom looks shabby.

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Great Staff Quick Stay

By

April 14, 2015

platinumelite

First impression of the hotel is that it is old. Location is very near the airport. Lobby and staff were excellent.

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Perfect Storm of Issues

By

April 14, 2015

There were lots of issues at the hotel when I arrived. I only had one overnight stay in the hotel. I rushed from Las Vegas so I could lay by the pool but the pool was closed. So I went to the gym but there was no treadmill. So I went to my room to watch golf but the TV was not working. I hopped in the shower and the hotel's hot water was not working so I took a cold shower. It was one issue after another. I went to the bar and the food is over-priced. It was just a frustrating experience. The hotel is in a good location and I hope it is not like this all the time but this was a perfect storm of issues!

Posted by HotelStaff
April 18, 2015
Dear RS2008, Thank you for your recent visit. Our apologies can't be expressed enough in regard to the perfect storm of issues you had at our hotel. This indeed was not something that normally is not experienced at our property. We have since remedied many of the challenges you faced. This feedback has been very useful for our staff and is greatly appreciated. If you should find yourself in the area once again, please reach out to me directly at 714 557 3000 so that can we can give you the experience that should have been had. Warm regards, Aldo Casanova Guest Service Manger Crowne Plaza
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