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Rated 4.6 out of 5 by 184 reviewers.
Rated 5.0 out of 5.0 by Great place to stay. Our second stay here and as the first it was great. Super service both stays by Cesar in the dining room for breakfast. See you in October! August 27, 2013
Rated 5.0 out of 5.0 by Friendly and excellent service My wife and I stayed 4 nights at Costa Mesa and had a wonderful experience at all levels. From the helpful staff at the front desk to the cleanliness of the rooms, our overall stay was excellent. I would certainly stay there again and would recommend this hotel to my friends and relatives. The gym in the hotel could benefit from some updating but was still adequate. August 27, 2013
Rated 4.0 out of 5.0 by Good hotel, central location On the up side, the staff is very good. Very helpful, friendly, concerned with your stay. I give them high marks. I was first given a room on a lower floor with a view of a concrete wall. Then they gave me a floor higher, but was a view of a plate of steel on top of a parking garage i believe. But, so what I guess they tried, no big deal. The only thing I can complain about is the hot tub. It had only two out of ten jets working. So I tried the pool. Ice cold. Totally useless, both of them. Those two things are the only thing I would really say was a downer for my stay. But, again, the people working there made it great. August 22, 2013
Rated 4.0 out of 5.0 by Great value! The rooms are clean and nicely furnished. There is room to move around, but the rooms are a little tight. Removing the seat at the end of the bed would make it just right. The check in was smooth and the staff very friendly. The pool and hot tub area is nice and clean. August 22, 2013
Rated 5.0 out of 5.0 by Special needs amply met! We need handicapped accessibility, and this property is excellent. The room was terrific - room to maneuver, perfectly accessible bathroom/shower/toilet/make-up table/seating area. Good location, too - we'll be back when next in Orange County, CA. August 20, 2013
Rated 5.0 out of 5.0 by Tleaf Great place large rooms very nice staff- Chris at front desk fantastic and Ana in the restaurant exceptional August 16, 2013
Rated 5.0 out of 5.0 by Good Place by the Airport Pros: - Very helpful staff both at the front desk and in the dining room. - Close to the airport, UC Irvine and South Coast Mall - Great healthy breakfast buffet - lots of different fruit - Good wifi - Desk makes it easy to plug everything in Cons: - Room overlooked a roof with hvac equipment with white noise sound - Room kind of small could only watch the TV from the bed August 11, 2013
Rated 4.0 out of 5.0 by Good Stay Crowne Plaza Costa Mesa is a good place to stay, the staff are really helpful and courteous. Greg has become a friend now August 11, 2013
Rated 5.0 out of 5.0 by MOST comfortable beds EVER!! We stayed at the Costa Mesa Crowne Plaza for four nights in July for an anniversary trip. The hotel has a great location; close to freeways, shopping, restaurants and Newport Beach. The hotel was very clean and well managed with extremely friendly and helpful staff! Our room was very clean and the king sized bed was SO comfortable!! We slept great every night! We wanted to pack up the bed and take it home as a souvenir! The hotel has a restaurant in the lobby, which we ate breakfast at once and it was very good. Would stay here again for sure!! August 11, 2013
Rated 5.0 out of 5.0 by what a surprise doesnt look like much from the outside but what a shock when i opened the room dorr. Beautiful. This is a top notch place to stay. Dont let its proximity to the freeway shy you away. you wont be let down at this hotel.. Hotel bar was excellent for th eafter work drinks. A+++ August 9, 2013
Rated 5.0 out of 5.0 by School Reunion Very happy with stay and would stay again at any location August 9, 2013
Rated 5.0 out of 5.0 by Great STAFFF This place is nice, good location near a few nice restaurants. But what makes this hotel special is the staff. The staff was amazing in every shift. V ery helpful with anything and just a great service on their part. If I were to return to this property it would be mainly because of the staff and how amazing they are. August 3, 2013
Rated 5.0 out of 5.0 by Weekend Getaway We stayed at the Crowne Plaza for a quick getaway from Las Vegas. The hotel was perfectly situated for our needs. The room was very clean and big enough for our family of four. I would definitely stay again. August 3, 2013
Rated 5.0 out of 5.0 by Best hotel experience I have ever had! From the pull out sofa to the shower fixture to the pool there is nothing negative that I can say about this hotel! It was an amazing stay. Sounds clique but they met our every need! You can not go wrong booking this hotel for leisure or business! Wish I was close enough to just go spend the weekend there! August 1, 2013
Rated 5.0 out of 5.0 by Very nice stay My wife and I spent two nights here with our children while on vacation in Southern CA. After researching multiple properties, we settled on this hotel based on other website recommendations. Our stay here easily exceeded my expectations because I felt like we got a really great deal relative to other properties in the area. Check in was very quick and our room was ready upon arrival. Room quality was excellent and housekeeping was very thorough. We would definitely stay here in the future. That said, I only had two minor complaints: 1) lighting in the room could have been more sufficient (this seems to be a challenge in all hotel properties) and 2) my children were disappointed that the Disney channel was not available. Based on our experience, you cannot go wrong with booking this property for your next stay in central Orange County. July 29, 2013
Rated 5.0 out of 5.0 by Great staff and wonderful service. I needed to attend a convention across the street at another hotel, but they were booked up. So I looked on Google for another close by hotel. The Crowne Plaza has bought and reopen a hotel at this location. The prices are good and better than the reduced rate from the other hotel for conventioneers. The parking was very reasonable. The room was spacious and hideaway sofa bed was easy to use. The room and hotel were very clean and the staff was extremely helpful. We had colleagues that stayed across the street and when we compared our experiences ours was much better. I have to say our stay was perfect and service of the staff was much better service than the other hotel across the street. July 28, 2013
Rated 5.0 out of 5.0 by quiet, great weekend stay affordable, good price for the room we stayed for the night, July 26, 2013
Rated 5.0 out of 5.0 by Amazing experience overall I stayed at the Crowne Plaza Costa Mesa for training and the hotel is one of the nicest properties I have been to. The staff was extremely accomodating - Elizabeth at the front desk helped me with everything I needed and Greg, the shuttle driver, gave beyond the best service from any shuttle driver I have had. He gave suggestions for attractions and was most accomodating to our timing for pickup/drop off. Keith and I believe the server's name was Kim (dark almost purple hair) were so friendly and it truly felt like being at home. Everyone had a smile on their face and not once was I ignored or given bad service to. Anytime I am in the area I will definitely be staying at the Crowne Plaza in Costa Mesa. July 26, 2013
Rated 5.0 out of 5.0 by Comfortable Bed The reception was great from the time you enter the doors. all staff made you feel very comfortable and was willing to help in any way they can. The bed and room was great. I would certainly recommend the hotel to anyone. Just keep the good work up. July 26, 2013
Rated 5.0 out of 5.0 by amazing I always stay at the Crown Plaza when I'm in town. The front desk and all the employees are amazing and they always remember my face. The rooms are very nice and affordable July 10, 2013
Rated 5.0 out of 5.0 by Great Stay We were very pleased of our stay on this particular Crown Plaza. Loved decor and amenities. Bed was very comfortable and room was very cozy and clean. Enjoyed the pool as well as location of the property. Staff was very friendly and helpful! Full breakfast was added bonus for our stay and was very good. All over enjoyed our stay very much! July 5, 2013
Rated 4.0 out of 5.0 by Great Location and nice facilities As a Platinum member I always make it a point to Chose Crowne Plaza. There is an uncommon level of treatment across the entire brand and this location is no exception. Exquisite decor and amenities pamper the business traveler making their stay more productive and more rewarding. Although there was construction taking place and I had to be moved to a new room so that carpet could be installed, they were professional and accommodating. As a frequent business traveler I appreciate the attention to detail and the level of courtesy extended each and every time I stay at this location. Without a doubt my favorite amenity is the in-room K-cup coffee they provide. Love it! Do yourself a favor and choose this location if you find yourself in need of a comfortable location that is easy to access and easy to enjoy. July 3, 2013
Rated 1.0 out of 5.0 by Wait until rennovations are complete We walked into this hotel and the Front Desk is a brand new Granite affair and looks nice although the rest of the lobby is still under construction. Graffiti by the hotel staff was on the plywood covering work being done behind it. Once checked in, we took the elevator up to the 2nd floor and it looked and smelled as though you were in a condemned building. The carpet down the hallway was filthy and stained and had a strange odor. This continued into our room which we were told was ready but the carpets had not been vacuumed. There was a strange disinfectant odor in the room which never dissipated. The restaurant staff was the bright spot as they were very friendly and professional. June 29, 2013
Rated 4.0 out of 5.0 by Great Hotel and Pet Friendly We stayed for our grandson's graduation from UCI. We were given a great rate which was less than some motels in the region. The hotel staff was wonderful and the room was beautiful. The only disappointment was that the pool was out of commission. The complimentary breakfast (may have been part of the package# was delicious and the wait staff was wonderful; remembering our preferences from the previous day. I would stay again should I be in the area. Big plus - pet friendly for a small #$20) fee. June 20, 2013
Rated 5.0 out of 5.0 by Great Choice! I had a convention in Anaheim, but wasn't thrilled with the IHG choices, so I stayed in the Costa Mesa...great choice!! Only 15-20 minute drive to the convention center. Room was clean, decor updated, very comfortable, and friendly, professional staff. Only wish for a refrigerator and more outlets close to the bed.. June 9, 2013
Rated 4.0 out of 5.0 by Pet friendly hotel Great stay. Your staff was amazing...anything we needed, they attended to it. The best thing is that you're a pet friendly hotel and have a low fee. Will definitely stay there again, especially after you open the pool and jacuzzi again. June 7, 2013
Rated 3.0 out of 5.0 by Would have liked to know they do not have dedicated floors to those with pet allergies Upon making my reservation I made it clear that I have severe allergies and therefore to remove all down bedding from the room. Knowing that someone has severe allergies, it would be nice to have been told that the hotel is pet friendly and there are no rooms dedicated to those with pet allergies. I woke up with severe allergies and when I brought it up with management when I checked out, there was no attempt to leave me with a feeling that they cared. On top of that the floors throughout the hotel were filthy. June 6, 2013
Rated 3.0 out of 5.0 by Exceptional front desk service The carpet in the executive wing should be removed. The rooms are nice and comfy. The front desk staff and shuttle driver were exceptional. They provided solid 4 star service. The food was pretty blah, needs some updating and perhaps a more inspired chef. The wait staff and room service help keep this a 3 star hotel...they could've been better. The close proximity to the mall is a plus, great shops. Probably wouldn't stay here again but a good place for the bargain shopper. June 4, 2013
Rated 4.0 out of 5.0 by Great rate on Groupon I would recommend more lighting in the garage and between the garage and the hotel. I am a woman who frequently travels alone. Better safe then sorry. June 4, 2013
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