Crowne Plaza Hartford - Cromwell

Hotel Front Desk: 1-860-6352000

Hotel Fax: 1-860-6356970

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Hartford-Springfield Bradley (BDL)

- Distance from hotel: 25 MI/ 40.23 KM North l

- Take I-91S to exit 21 - RT 372, then turn left off of exit ramp.

Berlin Train Station

- Distance from hotel: 6 MI/ 9.66 KM North

- Take a right out of driveway drive 3 miles down route 372. Then take a right on Mill St. travel 2 miles then train station is on the right.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Free onsite parking with adjacent two level garage

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 203 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great for Parties


December 17, 2014

I stayed here after attending an office party for my company, and I was very satisfied with the quality of the rooms and ambiance of the hotel. The bar provided great drinks and great service from the bartender. Thanks Joe! You made the night perfect!

The restaurant could have better choices of food for breakfast at a better rate. Otherwise, the hotel was great for the night.

Posted byHotelStaff
December 21, 2014
Dear DC2CT, We can't wait to share your comments with Joe. We truly enjoy when our guests take the time to individually recognize members of our staff. Glad you had a great stay, come back and visit again soon!
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comfortable room. Great location.


December 16, 2014


Very accomodating staff. Used the location to hold a small business meeting. The staff met our needs well.

Posted byHotelStaff
December 21, 2014
Dear Carl4555, Glad to hear you found our staff accomodating! Anytime you have any further business needs please keep us in mind!
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Best Value in the Area


December 12, 2014

I love this hotel for travel between New Haven and Hartford. It offers the best value for the area. Great rooms, restaurant and excellent parking.

This is my go to place for this area.

Posted byHotelStaff
December 21, 2014
Dear AlexK603, Thanks so much for the great feedback! Its nice to hear you enjoy our amenities, such as our restaurant, and that it keeps you coming back time after time. Safe travels and see you soon!
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Outstanding Service


December 06, 2014

Great hotel in a convenient location. This morning I had to leave around 6 AM and the restaurant was not open yet. Breakfast was included in the room rate.

Ricarda was working the front desk and when I inquired about breakfast and gave me the news, nothing was open yet, it must have shown on my face... I was bummed. She immediately offered to have the chef make up something on the fly for me to grab and go. Didn't ask, she read my mind and didn't hesitate to delight me with her offer. The kitchen and she speedily handled the opportunity. This is a typical example of how the hotel operates.

Strongly recommend.

Posted byHotelStaff
December 14, 2014
Dear EQKimble, We really appreciate you recognizing Ricarda at the desk for helping you get on the road with some food in the morning. Its truly a pleasure to be able to recognize her for making your stay a great one!
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