Crowne Plaza Hartford - Cromwell

Hotel Front Desk: 1-860-6352000

Hotel Fax: 1-860-6356970

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Hartford-Springfield Bradley (BDL)

- Distance from hotel: 25 MI/ 40.23 KM North l

- Take I-91S to exit 21 - RT 372, then turn left off of exit ramp.

Berlin Train Station

- Distance from hotel: 6 MI/ 9.66 KM North

- Take a right out of driveway drive 3 miles down route 372. Then take a right on Mill St. travel 2 miles then train station is on the right.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Free onsite parking with adjacent two level garage

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To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool or call 1-800-MEETING (in United States, Mexico and Canada).

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Hotel Highlights

With a central location an hour from anywhere, and minutes from downtown Hartford, CT our Cromwell hotel's impressive meeting facilities are ideal for your next meeting or elegant reception. From 5 people to 1000, we have you covered!
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 281 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

We felt invisible


May 28, 2015


The staff were mainly like robots. One staff was attentive but could not make up for the others.

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May 26, 2015


Not what I expected in a Crown Plaza
Restaurant was closed when arrived and
staff mention to go down the street.
No room service here ?
Room had torn curtains.
Wont be back

Posted by HotelStaff
May 27, 2015
Thank you for taking out the time to write a review, and we appreciate your honesty. We do apologize about your last stay with us. If there is anything we can do to rectify your past stay please let us know.
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May 25, 2015


Not what I expected for a crown plaza resort.
Arrived on a Friday night and front desk had limited staff
restaurant was closed.

Posted by HotelStaff
May 26, 2015
Thank you for taking out the time to submit this review. We appreciate your honest feedback. Depending on the time you arrived the restaurant may have been closed; as our restaurant does close at 10pm. Thank you for staying with us, and we hope to see you again soon!
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Very Nice Hotel


May 22, 2015

Very pleasant hotel. Polite and helpful staff. Clean grounds and rooms. Central to many stores and other locations.

Posted by HotelStaff
May 26, 2015
Thank you for taking out the time to complete this review. Also, thank you for the kind words. We hope to see you again soon!
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