Rated 4.0 out of 5 by 50
Rated 5.0 out of 5.0 by RalphS Service
The entire hotel staff go out of their way to ensure my every need is satisfied.
April 13, 2013
Rated 4.0 out of 5.0 by AuntPam17 very hospitable
Staff was welcoming and knowledgeable; room was comfortable and well-lit! Plenty of space to spread out and get business papers in order before tough day. Excellent beds.
April 8, 2013
Rated 5.0 out of 5.0 by TowerTom Great breakfast
Staff was very friendly.
The breakfast was the best I have experienced at HIE. Food was good and warm. Breakfast bar was very clean and organized.
March 25, 2013
Rated 1.0 out of 5.0 by THATGUY What?
I checked in by getting two rooms side by side. Room 333 and 331. I was to stay in room 331. When I went inside the room the beds were a mess, debris left in the toilet and trash was everywhere. The room was not "sellable". I phone the clerk and she put me in another room. Sadly I was not on the same floor as my other room as was the plan. The girl said the she has new hotel cleaners and they are not very good!? WOW! You would think there is some kind of QA with new people or perhaps someone should check out the rooms before a guest goes in there. The room I got was 109. This room was large and emtpy. There was no desk or chair for an office area or a fridge. I heard the office area all night since it shared a wall.
Breakfast was horrible. It seemed that the food staff was busy getting a morning event ready next door so they let items get low. I waited 20 mins for coffee but when it was made, the pump did not work... First and last time here. I will be at the CP next time.
March 10, 2013
Rated 4.0 out of 5.0 by Walt789 Great Service
Room was comfortable and the staff was very helpful and pleasant. Breakfast was hot and the coffee was good.
January 23, 2013
Rated 5.0 out of 5.0 by DOD79 Perfect Stop Over
Very pleased with this spot. We used it as a stop over on our way to New York. Easy access and nice staff and rooms.
January 4, 2013
Rated 4.0 out of 5.0 by jlca Easy to get to & clean
King suite was large, clean & quiet. Strong pool smell in hallway
December 14, 2012
Rated 5.0 out of 5.0 by alms Clean room & excellent front desk service
I stay at this hotel many times a year... I've always been greeted by name and my request are always honored... I would never consider staying anywhere else while visiting in the Meriden, Ct area....
December 6, 2012
Rated 4.0 out of 5.0 by Zeik13 The best deal in town
The staff is excellent,
the property is fresh and new
and a great bargain
I would recommend strongly
December 3, 2012
Rated 5.0 out of 5.0 by Ginger2012 Excellent stagg
The staff at this hotel excels at their respective jobs. I have always enjoyed my stays at this particular facility... The only negative thing I can say and it is not just at this facility but at all HIEX is that there should be fresh fruit available at breakfast... To be able to go down and have a fresh fruit mix (not an apple or banana) would put HIEX over the top of all other chains..
November 9, 2012
Rated 4.0 out of 5.0 by pabell65 friendly staff
Easy check-in,friendly,helpful staff. Clean rooms,quiet even though near highway. Good breakfast selection.
October 29, 2012
Rated 5.0 out of 5.0 by AJSNC Outstanding experience
We had an outstanding experience here.
After a Bone Marrow Transplant last summer, one of the most intense medical procedures a human can go through, I have very specific needs. The staff went above and beyond to help me. We appreciate tremendously their concern, kindness and professionalism. What a blessing.
We'll see y'all again!
October 28, 2012