Crowne Plaza Hartford - Cromwell

Hotel Front Desk: 1-860-6352000

Hotel Fax: 1-860-6356970

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Hartford-Springfield Bradley (BDL)

- Distance from hotel: 25 MI/ 40.23 KM North l

- Take I-91S to exit 21 - RT 372, then turn left off of exit ramp.

Berlin Train Station

- Distance from hotel: 6 MI/ 9.66 KM North

- Take a right out of driveway drive 3 miles down route 372. Then take a right on Mill St. travel 2 miles then train station is on the right.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Free onsite parking with adjacent two level garage

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To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool or call 1-800-MEETING (in United States, Mexico and Canada).

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Hotel Highlights

With a central location an hour from anywhere, and minutes from downtown Hartford, CT our Cromwell hotel's impressive meeting facilities are ideal for your next meeting or elegant reception. From 5 people to 1000, we have you covered!
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 129 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Old Dirty and smelly hotel


22 agosto 2014


It needs a big renovation. The smell of old building is everywhere.
Carpets dirty with mildew smell. Bathroom from last century

Posted byHotelStaff
27 agosto 2014
Hello, Thank you for providing us with feedback regarding your past visit. I'm sorry we weren’t able to meet your expectations. I will share this information with our management.
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Nice place - Dirty windows


18 agosto 2014


In general it was a nice clean hotel. Front windows in lobby area were filthy and appeared way overdue for a cleaning.

Posted byHotelStaff
20 agosto 2014
We appreciate you staying with us at The Crowne Plaza Hotel in Cromwell. We will make sure the appropiate personal receives your feedback to make sure we improve our appearance and overall service. Thank you
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Overall not impressed


15 agosto 2014

When I arrived, the first room I was assigned to was not cleaned- the bed was unmade, towels on the floor, in fact I thought someone might still be in the room. And when I called to request a transfer to a CLEAN room, the front desk AND the employee that brought me my new room key treated me as though it were unreasonable to request a new room. Very unpleasant welcoming and followup.

Posted byHotelStaff
19 agosto 2014
Good evening, I would like to thank you for staying with us. I'm sorry we didn't meet your expectations and I will make sure to pass these comments along to the appropriate hotel staff. We hope we can make it right during your next visit to the Cromwell area.
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Great Place to Stay


15 agosto 2014

Very comfortable room, great service and wonderful corporate rate -would recommend to anyone

Posted byHotelStaff
19 agosto 2014
Hello, I'm happy you enjoyed your past stay with us. We look forward to accommodating you in the future.
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