Crowne Plaza Hartford - Cromwell

Hotel Front Desk: 1-860-6352000

Hotel Fax: 1-860-6356970

Hotel Email: sgardiner@shanercorp.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Hartford-Springfield Bradley (BDL)

- Distance from hotel: 25 MI/ 40.23 KM North l

- Take I-91S to exit 21 - RT 372, then turn left off of exit ramp.

Train
Berlin Train Station

- Distance from hotel: 6 MI/ 9.66 KM North

- Take a right out of driveway drive 3 miles down route 372. Then take a right on Mill St. travel 2 miles then train station is on the right.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Free onsite parking with adjacent two level garage

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Hotel Highlights

With a central location an hour from anywhere, and minutes from downtown Hartford, CT our Cromwell hotel's impressive meeting facilities are ideal for your next meeting or elegant reception. From 5 people to 1000, we have you covered!
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 130 reviews
82%
Recommend This Property
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Ratings Breakdown

130reviews

  • 5 Stars
    58
  • 4 Stars
    36
  • 3 Stars
    18
  • 2 Stars
    10
  • 1 Stars
    8

Good Value

By

August 25, 2014

club

Good value and location. The bathrooms are small. Rooms are comfortable and clean.

Posted byHotelStaff
August 27, 2014
Good Afternoon, I'm happy you enjoyed your past stay with us here in Cromwell, CT. Thank you for staying with us and I look forward to accommodating you in the future.
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Old Dirty and smelly hotel

By

August 22, 2014

platinumelite

It needs a big renovation. The smell of old building is everywhere.
Carpets dirty with mildew smell. Bathroom from last century

Posted byHotelStaff
August 27, 2014
Hello, Thank you for providing us with feedback regarding your past visit. I'm sorry we weren’t able to meet your expectations. I will share this information with our management.
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Nice place - Dirty windows

By

August 18, 2014

platinumelite

In general it was a nice clean hotel. Front windows in lobby area were filthy and appeared way overdue for a cleaning.

Posted byHotelStaff
August 20, 2014
We appreciate you staying with us at The Crowne Plaza Hotel in Cromwell. We will make sure the appropiate personal receives your feedback to make sure we improve our appearance and overall service. Thank you
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Overall not impressed

By

August 15, 2014

When I arrived, the first room I was assigned to was not cleaned- the bed was unmade, towels on the floor, in fact I thought someone might still be in the room. And when I called to request a transfer to a CLEAN room, the front desk AND the employee that brought me my new room key treated me as though it were unreasonable to request a new room. Very unpleasant welcoming and followup.

Posted byHotelStaff
August 19, 2014
Good evening, I would like to thank you for staying with us. I'm sorry we didn't meet your expectations and I will make sure to pass these comments along to the appropriate hotel staff. We hope we can make it right during your next visit to the Cromwell area.
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