Crowne Plaza Hartford - Cromwell

Hotel Front Desk: 1-860-6352000

Hotel Fax: 1-860-6356970

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Hartford-Springfield Bradley (BDL)

- Distance from hotel: 25 MI/ 40.23 KM North l

- Take I-91S to exit 21 - RT 372, then turn left off of exit ramp.

Berlin Train Station

- Distance from hotel: 6 MI/ 9.66 KM North

- Take a right out of driveway drive 3 miles down route 372. Then take a right on Mill St. travel 2 miles then train station is on the right.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Free onsite parking with adjacent two level garage

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To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool or call 1-800-MEETING (in United States, Mexico and Canada).

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Hotel Highlights

With a central location an hour from anywhere, and minutes from downtown Hartford, CT our Cromwell hotel's impressive meeting facilities are ideal for your next meeting or elegant reception. From 5 people to 1000, we have you covered!
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 142 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

three night stay in the late summer


September 05, 2014

We stayed at this Crowne Plaza due to its' location. The kids enjoyed the pool, but the guesrooms could use some update, and the hotel food was a bit bland and overpriced. Staff at the desk and on the property in general were very nice and helpful, but we got the sense that this place has seen better days.

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Concierge Room no longer available!


September 05, 2014


I miss the Concierge Room on the top floor which was a great place to gather with friends or other guests without taking them to your hotel room.

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Disappointing stay


September 03, 2014

The staff was extremely friendly however the facility lacked in providing the major purpose of providing a comfortable overnight stay. The room carpeting and wallpaper were loose, the mattresses were worn and sagging to the box springs, the sheets and bedding were soiled, wrinkled and stiff, and the towels were as sand paper. There were signs of simple complacency from the entry sign hidden by grass to multiple light bulbs missing in what should be a beautiful pool ceiling. Very disappointing for the cost and perceived quality of this name hotel.

Posted byHotelStaff
September 10, 2014
Hello Spike *12, First I would like to thank you for choosing the Crowne Plaza Cromwell as your choice of accommodation. I apologize the physical condition of our hotel didn't meet your expectations. I will make sure to share these comments with our management. On another note, I’m happy you enjoyed the service our hotel staff provided during your stay with us. We will continue to make improvements to the building and hope to see you in the near future.
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Comfortable hotel, good service, nice personal


September 02, 2014


Comfortable hotel, good service, nice personal

Posted byHotelStaff
September 10, 2014
Hello Ramisa, Thank you for taking the time to let us know how your stay was with us. I appreciated the feedback and will share with our staff here at the Crowne Plaza, Cromwell.
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