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Rated 3.2 out of 5 by 178 reviewers.
Rated 5.0 out of 5.0 by Not bad like other reviews For our experience the rooms were clean, the staff very helpful and friendly. The parking garage was "clean". No trash or vagrants. Garage staff was also pleasant. We stayed for a convention in the Arlington area and it was great for easy access to and from I30 heading West. We'd chose to stay again. July 8, 2014
Rated 4.0 out of 5.0 by Great location I wanted to stay near the downtown area for ease of the freeway. I did not realize that the area had some good bars and restaurants near by. I asked the front desk if they would suggest any locations and they were helpful in not only suggesting a place but also taking me there. Great service. The rooms are a bit out dated but you are not looking at the decor, you are there to sleep and relax. The bed was cozy and the temp on point. I did notice a small noise from my A/C but not enough to bother me. The shower curtain rod was loose but I forgot to mention that to the front desk. Overall I will be returning to this location next time I am in Dallas. July 8, 2014
Rated 5.0 out of 5.0 by A Hotel of comfort Very comfortable beds and great service provided by the staff made our stay seem like a home away from home. When you are at home you don't usually want for anything and that is just what happened. We had everything to make our stay very enjoyable and even got a great nights sleep. July 7, 2014
Rated 5.0 out of 5.0 by Mother and Daughter Getaway My daughter and I spent three weeks in the US travelling around Texas We arrived at Crowne Plaza and were greeted with very friendly staff who provided us with all the information needed to make our stay in Dallas very pleasant .We found our room to be of a very high standard and very clean our breakfast was very enjoyable and tasty . July 7, 2014
Rated 5.0 out of 5.0 by Wonderful Stay We enjoyed our stay at this hotel for a weekend convention. Aaron, the Front Desk Associate, was very courteous and helpful to me both on the phone and in person. Our rooms were clean and we would stay again. July 4, 2014
Rated 4.0 out of 5.0 by Downtown Crowne Plaza Considering the high volume of customers checking in for our convention, the staff was not only efficient but very polite and accommodating. The lobby and elevators worked great. The first impression from the lobby is a pleasant one. The restaurant offered a buffet breakfast that was a good value and good variety. Since the motel is an older one, there are of course issues. The hallways smell musty which is probably because of an older ac system. The room ac vents drip moisture onto the carpets leaving it feeling a little damp to the touch; thus the musty smell. The rooms have great room darkening curtains, updated furniture and blankets/sheets were crisp and clean. The numerous pillows were all in the same size range so I had to ask specifically for a pillow more thin and not so fluffy. Parking garage on levels 1-8. Pool/Fitness, both clean, on 9th floor. Using GPS made travel to and from Arlington easy. Overall it was a good visit for the cost. July 3, 2014
Rated 5.0 out of 5.0 by clean and comfortable rooms The room was clean. The room didn't show signs of needing any serious upgrades. Housekeeping was very nice as well as the hotel staff. June 29, 2014
Rated 1.0 out of 5.0 by Needs a good clean Hotel is not a real 4 star . It not very clean, when I found bugs in the room and call down to ask for them to be removed no one came? The one good thing about the hotel was the night potter who was very helpful and nice. June 25, 2014
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