Crowne Plaza Dallas Downtown

Hotel Front Desk: 1-214-7425678

Hotel Fax: 1-214-3793577

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Dallas Love Field Airport (DAL)

- Distance from hotel: 10 MI/ 16.09 KM South East l

- Take a right on Mockingbird. Take I-35 E South and exit

Dallas/Fort Worth International Airport (DFW)

- Distance from hotel: 17 MI/ 27.36 KM South l

- I35E west to 183 west, exit 121N and proceed into airport terminals using signage provided


DART West End Station

- Distance from hotel: 0.01 MI/ 0.02 KM South

- Dart West End Station directly across the street at the back of the hotel property (about 100 yards away).

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- Car Parking Available

- Self-Parking Fee: 14.00 USD

- Valet Parking Available

- Valet Parking Fee: 20.00 USD

- Hotel parking attached eight-story covered secured parking garage. $14 for overngiht parking, with in and out privligies.Parking Height 6'5". No trucks with racks fifteen passenger vans or trailers will fit in the garage.

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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 182 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Average overall


July 21, 2014

Property needs updating, but suspect pricing and value reflect that. Poor service and poor food in the bar. A/C not working properly in room. Excellent front desk staff, efficient check-in and -out.

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good location


July 19, 2014

great location. needs a lot of up dating and cleaning. most of the staff was great. don't go to the bar either you wont get served or you will see a bar tender whom cant control her self

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Fine Hotel In Downtown Dallas


July 18, 2014


I don't know why this hotel got such a low rating! I stayed 4 nights with a large group and thought it was very nice!
Service was very good and willing to solve any problems.
I admit the restaurant was not my "cup of tea", but I'm sure others would find it fine as far as choices, quantity and cleanliness.
The room was spacious on a high floor and very clean. My compliments to the room cleaners! They did a wonderful job!
If I return to Dallas, I would definitely stay here again!
I am an IHG member.

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My stay here was great


July 16, 2014

I booked this hotel for one night to go to a concert nearby. the hotel was great and a pretty great deal for the area. my only complaint is the awful bar/club that is attached to it called thrive. We went there to get a drink tried to charge us $20 just to get in, told them we were hotel guests and then charged us $10 each we said fine, went in and ordered some drinks and they were terrible. they tasted like they were made with sprite and had no alcohol in them. a long island iced tea should never be made with sprite and you should be able to tell there is alcohol in it especially if you're paying over $12 for it! but the hotel was great to stay in!

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