Crowne Plaza Dallas Downtown

Hotel Front Desk: 1-214-7425678

Hotel Fax: 1-214-3793577

Hotel Email: bangerer@crownedallas.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Dallas Love Field Airport (DAL)

- Distance from hotel: 10 MI/ 16.09 KM South East l

- Take a right on Mockingbird. Take I-35 E South and exit

Dallas/Fort Worth International Airport (DFW)

- Distance from hotel: 17 MI/ 27.36 KM South l

- I35E west to 183 west, exit 121N and proceed into airport terminals using signage provided

Subway

DART West End Station

- Distance from hotel: 0.01 MI/ 0.02 KM South

- Dart West End Station directly across the street at the back of the hotel property (about 100 yards away).

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 16.00 USD

- Valet Parking Available

- Valet Parking Fee: 24.00 USD

- Hotel parking attached eight-story covered secured parking garage. $16 for overnight parking, with in and out privligies. Parking Height 6'5". No trucks with racks fifteen passenger vans or trailers will fit in the garage.

Print Hotel Fact Sheet

Current Settings are:

/


Change Preferences:

Country of Residence:

Available Languages:

lang-loader
Make A Reservation

Book Online or Call:

Chat with an AgentChat with an Agent

Best Price Guarantee

Select to close

To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool or call 1-800-MEETING (in United States, Mexico and Canada).

Close Button

Please enter Check In.

Please enter Check Out.

Hotel Highlights

Quick Information

Hotel Offers

There are no hotel packages available for your requested travel criteria
Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.3

based on 331 reviews
60%
Recommend This Property
Read All Reviews

Ratings Breakdown

331reviews

  • 5 Stars
    103
  • 4 Stars
    67
  • 3 Stars
    53
  • 2 Stars
    49
  • 1 Stars
    59

Great Location

By

2015 三月 25

Awesome hotel within walking distance to the West End District.

Read More
Read Less

Image

By

2015 三月 24

club

It is a poor image for the hotel to have all the smokers standing around the main entry - smells bad and looks trashy.

Posted by HotelStaff
2015 三月 25
Dear StJames, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for your five star review. We actually do provide alternate locations for smokers to partake in a cigarette or cigar, but many choose to smoke in front of the building while waiting on taxi cabs or their vehicles to be brought around by our valet. Thank you again for staying with us. Sincerely, Brian Angerer Front Office Manager Crowne Plaza Dallas Downtown
Read More
Read Less

Great Front Desk Staff but Expected Better Quality from Crowne Plaza

By

2015 三月 22

platinumelite

Overall the hotel needs to be updated - everything seem dark, musty, and dingy. The room we were in had a balcony but the room itself was small. Not much room for luggage and the bathroom was very small. However, the bed was comfortable and room was clean. Very disappointed in the appearance of the hotel shuttle van - it was extremely dirty and nasty - not professional appearance I expected. Location of hotel is not very desirable especially if you are walking to the West End District. Everyone smoking stands right outside the front door and you have to walk through it. The front desk staff was very friendly and helpful, especially Bradley. We checked out after two nights and went to another hotel.

Posted by HotelStaff
2015 三月 24
Dear ERB66, Thank you for staying with us at the Crowne Plaza Dallas Downtown, and for your comments. We are sorry that you did not enjoy your stay with us. The issues you have brought to our attention will be addressed to the best of our ability. Thank you again for staying. Sincerely, Brian Angerer Front Office Manager Crowne Plaza Dallas Downtown
Read More
Read Less

Great hotel and one disappointment

By

2015 三月 19

Everything was great except breakfast. I booked two night from 3/9 thru 3/11 with breakfast for two people. When I checked in, front desk guy didn't mention anything about breakfast. I asked about it, but he checked and still said it is not included. I checked my reservation after check out and it did included. Next time I will voice more till I get what I paid for.

Posted by HotelStaff
2015 三月 23
Dear osu33jp, Thank you for staying with us at the Crowne Plaza Dallas Downtown, and for taking the time to write this four star review of our property. We are so sorry that the desk clerk made and error and did not let you know how to claim the breakfast that you rightfully deserved and paid for. We will do some extra training to make sure that they are aware of what to look for to make sure every guest gets exactly what they pay for if not more. Thank you again for staying, we hope to see you again. Sincerely, Brian Angerer Front Office Manager Crowne Plaza Dallas Downtown
Read More
Read Less