Crowne Plaza Dallas Downtown

Hotel Front Desk: 1-214-7425678

Hotel Fax: 1-214-3793577

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Dallas Love Field Airport (DAL)

- Distance from hotel: 10 MI/ 16.09 KM South East l

- Take a right on Mockingbird. Take I-35 E South and exit

Dallas/Fort Worth International Airport (DFW)

- Distance from hotel: 17 MI/ 27.36 KM South l

- I35E west to 183 west, exit 121N and proceed into airport terminals using signage provided


DART West End Station

- Distance from hotel: 0.01 MI/ 0.02 KM South

- Dart West End Station directly across the street at the back of the hotel property (about 100 yards away).

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- Car Parking Available

- Self-Parking Fee: 16.00 USD

- Valet Parking Available

- Valet Parking Fee: 24.00 USD

- Hotel parking attached eight-story covered secured parking garage. $16 for overnight parking, with in and out privligies. Parking Height 6'5". No trucks with racks fifteen passenger vans or trailers will fit in the garage.

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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 366 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

horribel front desk service


May 26, 2015

Your staff should learn how to greet guests by saying "hello" and "good morning". The first thing that was said when I arrived was "Our rooms are full now if you want to check in". I asked for the wifi and she didn't offer to write it down, I had to ask her - when a guest comes in with bags, how she suppose to find everything to write or remember the password?

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Old and outdated


May 26, 2015


The air conditioning system(s) are outdated. In my room, it was beyond repair so they gave me a fan for all four nights. The bathroom sink was plugged and there was hair on the floor and in the bathtub upon arrival.

The hotel is in a questionable neighborhood where most would feel uncomfortable walking alone.

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Bang for your buck


May 26, 2015

Great value, large rooms, everything is good about this hotel. Except for the location, I mean hotel is good but west end of the hotel is sort of shady. Otherwise, it is at very convenient location. All tourist spots and great restaurants are near by. (I mean at walking distance)

Posted by HotelStaff
May 27, 2015
Dear Kam1111, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for your wonderful five star review. We are glad you enjoyed your stay with us and our convenient location. Thank you again for staying, we look forward to many happy returns. Sincerely, Brian Angerer Front Office Manager Crowne Plaza Dallas Downtown
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Crowne Plaza Downtown Dallas


May 21, 2015

Very good place to stay. Clean and comfortable overall.

Posted by HotelStaff
May 22, 2015
Dear Sammy Boy, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for your five star review. We are happy that you had such a wonderful experience with us, and found us clean, comfortable and a good place to stay. Thank you again for staying, we hope to see you again soon. Sincerely, Brian Angerer Front Office Manager Crowne Plaza Dallas Downtown
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