Crowne Plaza Dallas Downtown

Hotel Front Desk: 1-214-7425678

Hotel Fax: 1-214-3793577

Hotel Email: bangerer@crownedallas.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Dallas Love Field Airport (DAL)

- Distance from hotel: 10 MI/ 16.09 KM South East l

- Take a right on Mockingbird. Take I-35 E South and exit

Dallas/Fort Worth International Airport (DFW)

- Distance from hotel: 17 MI/ 27.36 KM South l

- I35E west to 183 west, exit 121N and proceed into airport terminals using signage provided

Subway

DART West End Station

- Distance from hotel: 0.01 MI/ 0.02 KM South

- Dart West End Station directly across the street at the back of the hotel property (about 100 yards away).

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 16.00 USD

- Valet Parking Available

- Valet Parking Fee: 24.00 USD

- Hotel parking attached eight-story covered secured parking garage. $16 for overnight parking, with in and out privligies. Parking Height 6'5". No trucks with racks fifteen passenger vans or trailers will fit in the garage.

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.3

based on 364 reviews
59%
Recommend This Property
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Ratings Breakdown

364reviews

  • 5 Stars
    114
  • 4 Stars
    71
  • 3 Stars
    58
  • 2 Stars
    56
  • 1 Stars
    65

Bang for your buck

By

2015 五月 26

Great value, large rooms, everything is good about this hotel. Except for the location, I mean hotel is good but west end of the hotel is sort of shady. Otherwise, it is at very convenient location. All tourist spots and great restaurants are near by. (I mean at walking distance)

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Crowne Plaza Downtown Dallas

By

2015 五月 21

Very good place to stay. Clean and comfortable overall.

Posted by HotelStaff
2015 五月 22
Dear Sammy Boy, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for your five star review. We are happy that you had such a wonderful experience with us, and found us clean, comfortable and a good place to stay. Thank you again for staying, we hope to see you again soon. Sincerely, Brian Angerer Front Office Manager Crowne Plaza Dallas Downtown
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Rude and unhelpful service

By

2015 五月 17

I am so disappointed with my stay here. I was coming into town from Seattle for a large community service event. My flight was diverted to Austin and I had to miss one night's stay. I called as soon as I was diverted and told the staff. When I checked in the next day, I was told that I would still have to pay for my room the night I was not there, and my account was charged as such. The staff were unwilling to help me or even discuss the issue.
Very disappointing.

Posted by HotelStaff
2015 五月 19
Dear AmandaS333, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for not just leaving this review, but for contacting IHG Guest Relations. Your comments have been noted and corrections to our protocol regarding late cancellations addressed by management. We hope you have now received our emails, Thank you again for staying and for your comments. Sincerely, Brian Angerer Front Office Manager Crowne Plaza Dallas Downtown
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Comfortable

By

2015 五月 11

club

Crowne Plaza downtown Dallas, 11th floor, was a clean and comfortable room. It's only 3 blocks of safe walking to the convention center, so that's a big plus. Food is OK. Decor is a little old. Overall it's comfortable and probably good value for a downtown location. There are number of good restaurants w/in walking distance; also safe to walk to/from.

Posted by HotelStaff
2015 五月 14
Dear AndrewH43, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for your very nice review. We appreciate you rating us four stars and are glad that you found us clean and comfortable. We are also glad that you found our location safe and convenient for walking to and from restaurants and the convention center. Thank you again for staying and for the review. W hope to see you again soon. Sincerely, Brian Angerer Front Office Manager Crowne Plaza Dallas Downtown
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