Crowne Plaza Dallas Downtown

Hotel Front Desk: 1-214-7425678

Hotel Fax: 1-214-3793577

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Dallas Love Field Airport (DAL)

- Distance from hotel: 10 MI/ 16.09 KM South East l

- Take a right on Mockingbird. Take I-35 E South and exit

Dallas/Fort Worth International Airport (DFW)

- Distance from hotel: 17 MI/ 27.36 KM South l

- I35E west to 183 west, exit 121N and proceed into airport terminals using signage provided


DART West End Station

- Distance from hotel: 0.01 MI/ 0.02 KM South

- Dart West End Station directly across the street at the back of the hotel property (about 100 yards away).

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- Car Parking Available

- Self-Parking Fee: 16.00 USD

- Valet Parking Available

- Valet Parking Fee: 24.00 USD

- Hotel parking attached eight-story covered secured parking garage. $16 for overnight parking, with in and out privligies. Parking Height 6'5". No trucks with racks fifteen passenger vans or trailers will fit in the garage.

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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 212 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Excellent service and very nice room.


September 04, 2014


Front desk and hotel service people are great. My room was more than adequate for my needs. A large room.

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Great staff and nice view!


September 04, 2014


Overall me and my guest had a wonderfull experience at the crowne plaza. I loved the rooftop pool and the fact that there is a club/bar in the hotel. Awsome view of the city from the room and rooftop. Although I would recommend that if you want a good view, please mention that you want a room close to the top of th building when booking. A+ staff and they even provide a shuttle service (free). Highly recommend!

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Decent value


September 03, 2014

Good value for downtown Dallas, but needs renovation. Room was dusty and had extremely strong odor. The smell might have been from cleaner or shampooing the carpet and smelled like bubble gum. Moderate amenities and friendly staff.

Posted byHotelStaff
September 10, 2014
Dear Anonymous, Thank you for taking your time in reviewing our hotel. I have forwarded your comments to our Executive Housekeeper regarding the cleanliness of the room and our guests expectations. I am sure upon your return, you will see a noted improvement. We look forward to your return. Matthew Keller Director of Rooms
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Horrible stay


September 03, 2014

My air didn't work in my room. The hotel was books so they couldn't move me to another room.. Just a horrible experience.

Posted byHotelStaff
September 09, 2014
Dear Anonymous, Thank you for taking the time in reviewing the hotel. Needless to say, we listen to each and every guest and your opinions are important to us. Please take a moment and contact me so we can review your stay and see how we may do better next time. Additionally, I would like to know how, in some way, to make it up to you. Thank you and I look forward to hearing from you. Matthew Keller Director of Rooms
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