Crowne Plaza Dallas Downtown

Hotel Front Desk: 1-214-7425678

Hotel Fax: 1-214-3793577

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Dallas Love Field Airport (DAL)

- Distance from hotel: 10 MI/ 16.09 KM South East l

- Take a right on Mockingbird. Take I-35 E South and exit

Dallas/Fort Worth International Airport (DFW)

- Distance from hotel: 17 MI/ 27.36 KM South l

- I35E west to 183 west, exit 121N and proceed into airport terminals using signage provided


DART West End Station

- Distance from hotel: 0.01 MI/ 0.02 KM South

- Dart West End Station directly across the street at the back of the hotel property (about 100 yards away).

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- Car Parking Available

- Self-Parking Fee: 16.00 USD

- Valet Parking Available

- Valet Parking Fee: 24.00 USD

- Hotel parking attached eight-story covered secured parking garage. $16 for overnight parking, with in and out privligies. Parking Height 6'5". No trucks with racks fifteen passenger vans or trailers will fit in the garage.

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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 315 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

A welcoming atmosphere from the moment you walk inside


March 01, 2015


I recently spent three nights at the Crowne Plaza Hotel in downtown Dallas when Dallas had a few days of a bad ice storm. I had a 3-day interpreting job at the Bank of America building across the street, and instead of driving on the ice (I live in Dallas in the Oak Cliff area), I reserved a room at the Crowne Plaza, my first time to stay there. From the moment I arrived, the front desk staff was cordial and professional. The waitstaff was also extremely efficient and friendly during my whole stay. I decided to extend my stay one more night, and the gentleman at the front desk was very kind and told me all I had to do was come down and update my cards (keys) to room 1626. My room was comfortable and quiet. I slept great each night. The hotel rate for each night was very good indeed. I was very impressed with the whole experience and will recommend this hotel to many people. I hope to stay there again the next time I am a tourist in my own city. :-) Thanks so much! Jody in Dallas, Texas

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Dallas Weekend


February 26, 2015


Awesome! Had a great experience at the Crowne Plaza Dallas Downtown for Valentine's Day weekend!

Posted by HotelStaff
February 27, 2015
Dear Ngmi, Thank you for staying with us at the Crowne Plaza Dallas Downtown. We are very pleased that you had such a great experience while here on Valentine's Day and the weekend. We appreciate the four star rating and we hope to see you again soon. Sincerely, Brian Angerer Front Office Manager Crowne Plaza Dallas Downtown
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Great service and location!


February 25, 2015


Staff made accommodations for a late arrival and rooms were just what I was looking for. Walking distance to everything I needed. Would definitely stay again.

Posted by HotelStaff
February 27, 2015
Dear rcb8116, Thank you so much for staying with us at the Crowne Plaza Dallas Downtown, and for the GREAT five star review. We are most pleased that we went beyond your expectations, and look forward to seeing you again soon. Sincerely, Brian Angerer Front Office Manager Crowne Plaza Dallas Downtown
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Clean hotel with callous staff


February 20, 2015


The hotel is placed in a very good location, with good nearby amenities. However my experience with the support staff was frosty, at the best. There was no sense of being welcomed in the hotel. Till the point, you encounter no issues in the hotel, it is a nice place to stay.

Posted by HotelStaff
February 23, 2015
Dear Vinniechad, Thank you for staying with us at the Crowne Plaza Dallas Downtown. We are surprised to hear that you had such an experience with our service staff! In most circumstances, and many of the previous reviews of our property, our service staff is usually one of the positive defining factors for our guests. Thank you for your comments, we hope to see you again.
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