Crowne Plaza Dallas Downtown

Hotel Front Desk: 1-214-7425678

Hotel Fax: 1-214-3793577

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Dallas Love Field Airport (DAL)

- Distance from hotel: 10 MI/ 16.09 KM South East l

- Take a right on Mockingbird. Take I-35 E South and exit

Dallas/Fort Worth International Airport (DFW)

- Distance from hotel: 17 MI/ 27.36 KM South l

- I35E west to 183 west, exit 121N and proceed into airport terminals using signage provided


DART West End Station

- Distance from hotel: 0.01 MI/ 0.02 KM South

- Dart West End Station directly across the street at the back of the hotel property (about 100 yards away).

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- Car Parking Available

- Self-Parking Fee: 16.00 USD

- Valet Parking Available

- Valet Parking Fee: 24.00 USD

- Hotel parking attached eight-story covered secured parking garage. $16 for overnight parking, with in and out privligies. Parking Height 6'5". No trucks with racks fifteen passenger vans or trailers will fit in the garage.

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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 214 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Not happy with my stay


14 septiembre 2014


I had a horrible night in a dirty room that I shared with several crickets (dead and alive). I loved getting up at night only to find that I would step on a cricket with bare feet on the way to the bathroom. While trying to kill crickets, I found that the carpet design really made it hard to find anything on the floor. As I searched, I found several dead crickets, as well as some trash that obviously wasn't vacuumed when the room was cleaned earlier. So to have crickets and a room that wasn't adequately cleaned made me very unsatisfied with my stay. To top it off, the crickets were making loud chirping noises which kept me up all night. The customer service response to my complaint was poor and indifferent. They didn't even offer me a complementary breakfast.

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Business stay


08 septiembre 2014

The bed was too firm for me. I had to pay for breakfast, and dinner. I was there for one night. So, I didn't get a chance to use the shuttle services. Even though I had to pay for breakfast and dinner, the price wasn't too high.

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Excellent service and very nice room.


04 septiembre 2014


Front desk and hotel service people are great. My room was more than adequate for my needs. A large room.

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Great staff and nice view!


04 septiembre 2014


Overall me and my guest had a wonderfull experience at the crowne plaza. I loved the rooftop pool and the fact that there is a club/bar in the hotel. Awsome view of the city from the room and rooftop. Although I would recommend that if you want a good view, please mention that you want a room close to the top of th building when booking. A+ staff and they even provide a shuttle service (free). Highly recommend!

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