Rated 3.6 out of 5 by 107
Rated 4.0 out of 5.0 by jimmy99990000 Great service.
WE enjoy staying here. We have stayed here many times. The pool is very nice.
December 18, 2013
Rated 4.0 out of 5.0 by TravelGuy13 Convenient and comfortable
Close to Love Field the rooms are clean can comfortable but could use some updating. Great food in the bar / dinning room which I look forward to while on the road, hats off to the chief. .The bar always seems to attract a fun crowd and Mimi the bartender is alway a pleasure.
December 17, 2013
Rated 5.0 out of 5.0 by fbhojani123 Very Professional!!
Very Professional Staff
December 9, 2013
Rated 4.0 out of 5.0 by Gracie6 Enjoyable stay
We had an enjoyable stay here. We stayed there two nights in November which was very cold. The only thing is that their heaters need to be turned on by a maintenance person. On the bright side we had the guy at our door within five minutes from calling the front office. At checkout the person on duty didn't know I had paid my deposit with cash. I had to tell him and he had to call the person that had checked me in to verify. Thank God the guy remembered and I got my deposit back. That made me a little nervous but thed didn't give me a hard time. I would stay again but I'd make sure I'd get something in writing when I check in (receipt is not enough because it doesn't specify what was paid with cash and/or credit).
December 4, 2013
Rated 4.0 out of 5.0 by Hbway A good stay..and I would do it all over again
My family and I stayed at the Crowne Plaza Dallas - Market Center at a time when Dallas was going through tough weather and a busy weekend.
The hotel has old school charm which I love...!!! The staff was super friendly and willing to assist in any situation that arose during our stay.
It is in a great location, at least for the activities my family and I were in town for.
A personal bonus for me was the heated pool...cold for native Texas..but just right for this Seattle implant...lol
There was a plumbing issue in my room and the staff was quick to assist us to our new room and the manager was on top of the situation as well.
I was impressed beyond belief at the level of customer service I received and I think that speaks volumes coming from someone in the customer service industry.
I would totally stay there again.
Thank you Crowne Plaza Staff
December 3, 2013
Rated 4.0 out of 5.0 by IrishMN Almost perfect
I was charged on my personal credit card instead of my CLC card...This is why I don't care for having to produce a credit card for "incidentals".....The breakfast should be included not 15.to 20.dollars....dumbells in the weight room is a plus but no hot tub and cold pool during winter...almost perfect...so close..but so far...
November 30, 2013
Rated 1.0 out of 5.0 by Brogers75 Worst hotel I have ever stayed at!
This was the worst hotel I have ever stayed at! The air didn't work even after being told twice that it had been fixed! Rude staff, and the cab that the concierge called for us (hotel recommended) made two of five passengers car sick! The beds were as hard a a rock, no recognition for being a gold member.... Not sure that there is anything about this hotel that was good... Even the carpeted floor were wet when we arrived. Horrible hotel!!! Avoid this at all cost; it's a total waste of money!!!!!
November 26, 2013
Rated 2.0 out of 5.0 by mac82 breakfast was very good a/c didn't work.Hotel is in need of upgrading
we were disappointed with the general upkeep of the hotel.
everything is tired. The bed and linens were fine but the heating and air conditioning did not work.
November 18, 2013