Rated 3.6 out of 5 by 52
Rated 4.0 out of 5.0 by tmbrewer Possitive stay
We enjoyed are weekend away to Dallas. The hotel was nice and clean but needs an update to it's "older" finishes! Our package included free breakfast each morning! It was a hot buffet and all the food was delicious! It also included a $25 gas card for each night of our stay so we received $50 (awesome!!!). Would stay here again!
May 10, 2013
Rated 4.0 out of 5.0 by LayAWeigh Great Deal
Great Service easy access to I -35 and downtown Wish we would have booked a room on a higher floor facing downtown skyline. Will do that next time. View should be magnificent for cost.
May 9, 2013
Rated 3.0 out of 5.0 by Tomath not so suitable on business purpose
Poinst to be improved.
1) Internet acess was frequently terminated during stays
2) Air condition was not well functioned
3) Hair dryer is out of order
April 26, 2013
Rated 5.0 out of 5.0 by Phil66 Frequent Visitor
I have stayed at this hotel many times and enjoy the staff! They are some of the friendliest around. When I stay in Dallas this property makes me feel like I am staying at home.
April 24, 2013
Rated 5.0 out of 5.0 by Peter221 Great Staff and comfortable beds
I stay at this property quite often and I always find the staff and rooms to be top notch. Betty at ther Front Desk in the mornings is a joy and I always love seeing her. The beds are comfortable and the service is excellant.
April 23, 2013
Rated 5.0 out of 5.0 by Ajack1960 Overall Good Experience
Overall good experiance and friedly and accomodating staff
April 18, 2013
Rated 1.0 out of 5.0 by Tammy41 Not a happy Camper
My two daughters had a 3 day volleyball tournament and I booked my room in February for two beds. When we checked in Saturday night after day one of the volleyball tournament, they had no rooms available with two beds. . The best they could do was a king bed and a sleeper couch. The receptionist told me the kids could sleep on the floor and she will send alot of blankets up to make a comfortable pallet on the floor. I advised her that I booked and paid for two beds but she said that was all she could do. Room servie brought the blankets up and they would only give me one set of sheets, one blanket and one pillow. I was upset. The girls slept on the hide a bed but floor would have been more comfortable.
The next day the I went to the front desk and they were able to move me to a room with two double beds, it was not ready when we left for day two of the volleyball tournament but he said it would be waiting for us when we returned. We returned around 11:00 pm that evening and the same lady that checked me in the day before assisted with switching my room. She gave us a comp breakfast for our troubles the evening before. We went to our new room and settled in, I called the front desk for a 6:00 am wake up call so we could be assured we would be up in time to be at my daughters volleyball tournament at 7:15 am. The next morning at 6:30 am, I was woke up by my cell phone. My wake up call never happend and we were late for our tournament. As I was checking out, the man said advised me I did not use my free breakfast. I told him I was unable to because the wake up call I requested never happened. A lady interupted and apologized and said let me look into that and she changed the subject and was more interested in my cup I was carring. I was so late that I walked out. The customer service at this hotel is poor.
April 17, 2013
Rated 4.0 out of 5.0 by Busy1 Don't expect to be reconized for being a Priority Rewards member!
The room was large and nice. My son was thrilled about being in what he called a "high-rise hotel". He was excited to be able to look out over Dallas.
The staff wasn't overly accomodating. We were not recognized as Priority Rewards members. There is no free breakfast unless you pay for an upgrade. The room didn't have any extra linens although there is a sofa bed in our room. After about 20 minutes after asking for linens, we finally received them.
The rooms were large and the hotel has a small gift shop. There is an indoor pool and hot tub, which was cold, but our son enjoyed it. There is also a bar for cocktails if that is something your interested in.
Overall, it was a nice hotel.
April 15, 2013