Crowne Plaza Dallas-Market Center

Hotel Front Desk: 1-214-6308500

Hotel Fax: 1-214-6309486

Hotel Email: cpmcsales@pacificahost.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Dallas Love Field Airport (DAL)

- Distance from hotel: 3 MI/ 4.83 KM South East l

- Complimentary shuttle available

- From airport, make a right out of the airport on Mockingbird, follow it down to Brook River and make a left and make a right on River Bend, this will bring you to the rear entrance of the hotel

DFW International (DFW)

- Distance from hotel: 19 MI/ 30.58 KM East l

- Take South exit out of DFW Airport and take Hwy 183 East toward Dallas. Hwy 183 will merge with Interstate 35 South. Take Commonwealth exit to the right. Loop underneath freeway and take access road North. The hotel will be on your right.

Train
Dart Medical Center Area

- Distance from hotel: 2 MI/ 3.22 KM North East

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Parking is complimentary and self service at our hotel. We count with over 443 parking spaces, with 18 of them being handicap spaces. Security is on premisses 24 hours a day securing the parking lot.

Print Hotel Fact Sheet

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Hotel Highlights

We are pleased to provide a free shuttle to some of the area's best attractions. Our hotel's Dallas, Texas location ensures an easy commute to Dallas Medical Center, downtown and Love Field Airport.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.8

based on 355 reviews
74%
Recommend This Property
Read All Reviews

Ratings Breakdown

355reviews

  • 5 Stars
    160
  • 4 Stars
    83
  • 3 Stars
    32
  • 2 Stars
    43
  • 1 Stars
    37

Dallas weekend

By

April 01, 2015

Enjoyed my brief stay at the Crowne Plaza. The hotel is very convenient to both downtown Dallas and Dallas Love Field Airport which is a great little airport, super easy to get into and out of.

The hotel is right off of I-35 on the service road so it is easy to access and near to many attractions with lots of food and entertainment options nearby.

The hotel is older but has been well maintained. My room was enormous with a king size bed and also a full size sofa and armchair. It was a corner room that had doors for adjoining rooms on two sides so I would assume this could be turned into a large suite of rooms for business or group visits.

The hotel has an indoor pool which I never got to use but it was nice to have if I had wanted to go for a swim. I would consider staying here again if I was in this area and the pricing was good.

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Didnt like the hotel

By

March 30, 2015

platinumelite

I froze and the beds were hard. Now Im mad because they are making me type more and I dont want to. Get better beds. The man at the desk was too busy running around to accomodate another guest who wanted to ask about other events in Dallas that week. It was 1am.

Posted by HotelStaff
April 01, 2015
Dear Biringer72, We sincerely apologize the temperature in your room was too cold and the beds were hard. Our chief engineer has been made aware of the issues you experienced and will be looking into options to better accommodate our guests. Regarding our front desk, the situation was brought to the attention of our front desk manager to review. We apologize that at 1 a.m. in the morning you were not able to get further information of events in Dallas. Thank you so much for the valuable feedback! Sincerely Jeff Wood General Manager
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Exvellent Experience and Superb Customer Service

By

March 29, 2015

club

I have been coming to this property for 5 years and have found it talways exceed my expectations.. The checkin experiece with Betty,Juan, Kelly and George are very accommodating and exceed by expectations everytime.. They are truly one of the best front desk teams I have ever encountered.Emmanuel and Rafael are the best shuttle drivers ever.

Posted by HotelStaff
March 30, 2015
Dear Slade1022, We would like to thank you for being our guest at the Crowne Plaza Dallas - Market Center for the past five years! Our front desk staff and shuttle drivers are delighted to hear they have been able to exceed your expectations everytime. Thanks again for the great review! Sincerely Jeff Wood General Manager
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understaffed

By

March 27, 2015

platinumelite

Check-in was slow, due to only one desk clerk on duty at 6:30 PM. Room HVAC was loud, and did not work properly.

Posted by HotelStaff
March 30, 2015
Dear 1kwhitt, We sincerely apologize your check in experience was slow when you arrived! Our front desk manager has been made aware of the slow check in at 6:30pm. Room HVAC noise has been brought to the attention of our chief engineer for review. We want to thank you for staying with us and we do hope your next visit meets your expectations! Sincerely Jeff Wood General Manager
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