Crowne Plaza Dallas-Market Center

Hotel Front Desk: 1-214-6308500

Hotel Fax: 1-214-6309486

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Dallas Love Field Airport (DAL)

- Distance from hotel: 3 MI/ 4.83 KM South East l

- Complimentary shuttle available

- From airport, make a right out of the airport on Mockingbird, follow it down to Brook River and make a left and make a right on River Bend, this will bring you to the rear entrance of the hotel

DFW International (DFW)

- Distance from hotel: 19 MI/ 30.58 KM East l

- Take South exit out of DFW Airport and take Hwy 183 East toward Dallas. Hwy 183 will merge with Interstate 35 South. Take Commonwealth exit to the right. Loop underneath freeway and take access road North. The hotel will be on your right.

Dart Medical Center Area

- Distance from hotel: 2 MI/ 3.22 KM North East

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- Car Parking Available

- Complimentary Daily Self-Parking

- Parking is complimentary and self service at our hotel. We count with over 443 parking spaces, with 18 of them being handicap spaces. Security is on premisses 24 hours a day securing the parking lot.

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Hotel Highlights

We are pleased to provide a free shuttle to some of the area's best attractions. Our hotel's Dallas, Texas location ensures an easy commute to Dallas Medical Center, downtown and Love Field Airport.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 327 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great location, comfortable bed and service


February 26, 2015

Great downtown location, great staff and very comfortable beds.

Posted by HotelStaff
February 27, 2015
Dear Malat, Thank you so much for the compliments on our great staff and comfy beds! We love the five star review. Have a great weekend! Sincerely Jeff Wood General Manager
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not impressed


February 25, 2015


To sum it up, I prefer HIE, they don’t try and be “upscale”
and in turn do not fail at it.
The $27 steak I ordered medium well, came to me raw, waiter insisted
I ordered it that way, even though 5 guests I was with heard me order otherwise.
When waiter insists my order is correct, not what I expect at “upscale” hotel
then the cut of meat was horrible.
I got a suite, expecting a fridge in room, only to be told “they are out of fridges”
Room was stuffy, so I tried to turn on AC, turns out maintenance needs to pull wall panel
and manual change, I was told that was process, since no one showed up to perform this.
You set a certain expectation, and from my experience don’t meet it. HIE sets an expectation and meets it. I realize you are same chain, but unless business requires, I will not stay in Crowne again

Posted by HotelStaff
February 27, 2015
Dear Moby1969, Accept our sincerest apologies regarding your stay experience at our hotel! We will be meeting with our Chef to discuss your dining experience. We will also discuss the thermostat issue with our chief engineer. We understand as a Crowne Plaza our guests have certain expectations. This property will be undergoing updates during the rest of the year. Hopefully, these changes will satisfy every single expectation from guests like yourself. In the meantime, thank you very much for staying with us! Sincerely Jeff Wood General Manager
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So What Happy Customer


February 25, 2015


This Crowne Plaza was very clean and quiet. The breakfast food was great, but could have been prepared a little hotter. The appearance of the hotel overall was good. There were a couple of the ceiling tiles appeared to have water damage on the 21st floor. The staff was very attentive and pleasant. I would recommend a stay here this particular Crowne Plaza.

Posted by HotelStaff
February 27, 2015
Dear A Happy Camper, We appreciate the great review! Thank you for complimenting our great breakfast buffet and our pleasant staff. The temperature of the food will be brought up to our chef. And the ceiling tiles will also be brought to the attention of our chief engineer. Thank you for recommending us! Sincerely Jeff Wood General Manager
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February 23, 2015


I am at this hotel on a monthly basis and I use my computer a lot for work. The internet is very, very slow which makes it difficult to get any work done. The Staff, however, is EXCELLENT!!!!!!!!!!!

Posted by HotelStaff
February 25, 2015
Dear Jimama1, We apologize our internet service was unsatisfactory! This review has been mentioned to our chief engineer to see what our options are regarding faster wifi. We appreciate you mentioning our excellent staff! Thank you for being one of our regular guests and look forward to having you as our guest next month. Sincerely Jeff Wood General Managerj
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