Crowne Plaza Dallas-Market Center

Hotel Front Desk: 1-214-6308500

Hotel Fax: 1-214-6309486

Hotel Email: cpmcsales@pacificahost.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Dallas Love Field Airport (DAL)

- Distance from hotel: 3 MI/ 4.83 KM South East l

- Complimentary shuttle available

- From airport, make a right out of the airport on Mockingbird, follow it down to Brook River and make a left and make a right on River Bend, this will bring you to the rear entrance of the hotel

DFW International (DFW)

- Distance from hotel: 19 MI/ 30.58 KM East l

- Take South exit out of DFW Airport and take Hwy 183 East toward Dallas. Hwy 183 will merge with Interstate 35 South. Take Commonwealth exit to the right. Loop underneath freeway and take access road North. The hotel will be on your right.

Train
Dart Medical Center Area

- Distance from hotel: 2 MI/ 3.22 KM North East

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Parking is complimentary and self service at our hotel. We count with over 443 parking spaces, with 18 of them being handicap spaces. Security is on premisses 24 hours a day securing the parking lot.

Print Hotel Fact Sheet

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Hotel Highlights

We are pleased to provide a free shuttle to some of the area's best attractions. Our hotel's Dallas, Texas location ensures an easy commute to Dallas Medical Center, downtown and Love Field Airport.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.8

based on 374 reviews
75%
Recommend This Property
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Ratings Breakdown

374reviews

  • 5 Stars
    168
  • 4 Stars
    90
  • 3 Stars
    33
  • 2 Stars
    46
  • 1 Stars
    37

Room For Improvement

By

May 03, 2015

club

I have stayed at this hotel in the pat due to access to my nearby business meetings in the downtown area. The room was fine but the front desk service on day two was lacking. I stopped by the front desk prior to my dinner meeting and asked for some coffee for my room as the room was cleaned earlier in the day without coffee packs. After dinner I stopped by the front desk and requested a wake-up call for 6AM. Not only did I not receive my coffee, the wake-up call did not occur. While some may not think this is important, it is to someone that was lived out of hotels for the past 26 years.

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Disappointing Crown

By

May 03, 2015

First of all let me say the reason I like this hotel is for the location and convenience to my customers. Unfortunately, the last couple times I've stayed here I have experienced both heating and air conditioning problems. In the winter the room would not heat up and this past stay it would not cool down. I much prefer rooms with individual climate control systems where I can adjust to suit my preference.

Also, the desk chair had a broken arm, of course I only found this out after I leaned on it and almost fell over.

Another disappointment is that not every room has a mini refrigerator.

There are several hotel choices in the area. I recommend researching all the options.

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Decent for the price

By

April 27, 2015

platinumelite

Older but very decent property. Rooms were quiet and comfortable to sleep in. If traveling to or from Dallas Love field I would overnight at this property again. Omelets made to order for breakfast was great!

Posted by HotelStaff
May 01, 2015
Dear H20joe, Thank you for choosing to stay at the Crowne Plaza Dallas Market Center. We take pride in having a comfortable setting for all our guest that need a greats night sleep. I will be sure to let my restaurant staff know thank you enjoyed the breakfast. If you are ever in Dallas again please feel free to come back and stay with us at the Crowne Plaza Dallas Market Center. Jeff Wood General Manager
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Dirty and outdated!

By

April 25, 2015

platinumelite

This hotel is not what you would expect from a Crown Plaza. When I approached my room, there was dirty sheets out in the hallway. Once I entered my room, there almost seemed to be a smell of smoke. I went as far as calling the front desk to ask if they put me in a smoking room. (It was not) I frequent IHG hotels but I will not be staying here anymore.

Posted by HotelStaff
May 01, 2015
Dear Dwil326, I am so sorry that your stay was not up to par for your preference. I will be sure to let my housekeeping manager know that dirty sheets in the hallway is unacceptable. All of our rooms at the hotel are non-smoking so if there was smoking in the room it was un-permitted and against our regulations in the hotel. We would like to make up your next stay with us and give you a better experience then the last. Jeff Wood General Manager
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