Crowne Plaza Dallas-Market Center

Hotel Front Desk: 1-214-6308500

Hotel Fax: 1-214-6309486

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Dallas Love Field Airport (DAL)

- Distance from hotel: 3 MI/ 4.83 KM South East l

- Complimentary shuttle available

- From airport, make a right out of the airport on Mockingbird, follow it down to Brook River and make a left and make a right on River Bend, this will bring you to the rear entrance of the hotel

DFW International (DFW)

- Distance from hotel: 19 MI/ 30.58 KM East l

- Complimentary shuttle available

- Take South exit out of DFW Airport and take Hwy 183 East toward Dallas. Hwy 183 will merge with Interstate 35 South. Take Commonwealth exit to the right. Loop underneath freeway and take access road North. The hotel will be on your right.

Dart Medical Center Area

- Distance from hotel: 2 MI/ 3.22 KM North East

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- Car Parking Available

- Complimentary Daily Self-Parking

- Parking is complimentary and self service at our hotel. We count with over 443 parking spaces, with 18 of them being handicap spaces. Security is on premisses 24 hours a day securing the parking lot.

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Hotel Highlights

We are pleased to provide a free shuttle to some of the area's best attractions. Our hotel's Dallas, Texas location ensures an easy commute to Dallas Medical Center, downtown and Love Field Airport.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 294 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Rooms are outdated


23 diciembre 2014

The staff is very friendly and the breakfast is very good with an omelette station and the chef will cook whatever you request. The rooms was a sauna the first night and for the next 3 nights it was a freezer. Finally another guest told me to turn off the heating/cooling to warm the room up. There is not an AC/heat unit that one normally expects in a room, but it appears that you control the temperature by the air flow. The room had a chair and sofa bed, but one was unable to view the TV from the chair and you had to sit at one end of the sofa bed, while leaning a little bit, to view the TV as is is mounted in a cabinet type of dresser. If the cabinet did not have "walls", one would be able to turn the TV and enjoy it from the chair. The TV remote only worked if you were about 5 feet from the TV. Maintenance replaced the remote but it was still the same range. This is beyond the control of the staff and they were very polite during check-in and each morning on my way to breakfast. I keep telling myself to stay at another hotel but I gave it another try as it is close to my clients.

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Thanks For 2014 !


22 diciembre 2014

I fly to Dallas for business a few times a month. I stay with the Crown Plaza when I can. You have a great staff! Starting with the ladies in the sales office, the frond desk guys is very helpful at all times. KELLY is the BEST, I recommend a pay increase for her. she is sharp and on top of her job! The other 2 employees that is on top of there job, Is Simone & Ricky. Merry Christmas & Happy New Year!! See you guys in 2015. Thanks

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Very nice and appropriately priced


22 diciembre 2014

Nice, reliable hotel in a convenient location. Warm, friendly, knowledgeable staff. Rooms up to date. Reliable internet/wireless. Plenty of lobby services

Posted byHotelStaff
23 diciembre 2014
Dear Westerby, We are ecstatic about the great comments regarding our friendly staff, convenient location, and reliable wireless. Thank you for staying with us and thank you for the great review! Sincerely Jeff Wood General Manager
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Crowne Plaza Dallas


22 diciembre 2014


I've stayed here before a few times and my experience is about the same. Here are my memories from this last stay:

Improvements needed:
1. Shower curtain not wide enough
2. No stopper in bathroom sink
3. Shower hot/cold spun all the way around; hard to tell where hot/cold were
4. Heater not working; staff fixed it promptly
5. Towels not in reaching distance of shower
6. No wired internet; wireless slow

What I liked:
1. 2 power outlets at desk
2. Power outlet at bedside table
3. Comfortable bed and pillows
4. Nearly total darkness even during day with curtains closed; had curtain clip
5. Very roomy
6. Bathroom not as small as other hotels
7. Lots of counter space in bathroom
8. Top floor executive lounge staff very pleasant and food is decent
9. Always get to park close to the building
10. Front desk staff very friendly
11. Interior and exterior pleasant

I would stay here again, because of the price and the rooms are for the most part roomier than other IHG hotels. The area is a little shady, but I felt safe.

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