Crowne Plaza Dallas-Market Center

Hotel Front Desk: 1-214-6308500

Hotel Fax: 1-214-6309486

Hotel Email: cpmcsales@pacificahost.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Dallas Love Field Airport (DAL)

- Distance from hotel: 3 MI/ 4.83 KM South East l

- From airport, make a right out of the airport on Mockingbird, follow it down to Brook River and make a left and make a right on River Bend, this will bring you to the rear entrance of the hotel

DFW International (DFW)

- Distance from hotel: 19 MI/ 30.58 KM East l

- Take South exit out of DFW Airport and take Hwy 183 East toward Dallas. Hwy 183 will merge with Interstate 35 South. Take Commonwealth exit to the right. Loop underneath freeway and take access road North. The hotel will be on your right.

Train
Dart Medical Center Area

- Distance from hotel: 2 MI/ 3.22 KM North East

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Parking is complimentary and self service at our hotel. We count with over 443 parking spaces, with 18 of them being handicap spaces. Security is on premisses 24 hours a day securing the parking lot.

Print Hotel Fact Sheet

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Hotel Highlights

We are pleased to provide a free shuttle to some of the area's best attractions. Our hotel's Dallas, Texas location ensures an easy commute to Dallas Medical Center, downtown and Love Field Airport.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.8

based on 258 reviews
75%
Recommend This Property
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Ratings Breakdown

258reviews

  • 5 Stars
    120
  • 4 Stars
    60
  • 3 Stars
    21
  • 2 Stars
    32
  • 1 Stars
    25

fine hotel

By

October 27, 2014

club

This was a fine hotel, but the AC adjustment didn't work. I tried to get it warmer, but it kept cutting on and cooling the room even though the night was pleasant and didn't need cooling.

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Okay

By

October 27, 2014

The price was right and the location was good for me. I was in town for a half marathon race at the Community Beer Gardens. This is within the 5 mile radius of the hotel van service, so that was nice.

The rooms are a bit dated. Old colors, old carpet. It feels like an old hotel.

There was a motorcycle convention happening the same night I stayed and they overstayed their welcome and were revving their bikes from 9 PM to 2 AM in the parking lot. The hotel staff did what they could to clear them out, but ultimately the cops had to do the job. The hotel security was unable to move them along since he seemed like he didn't want to be firm with them. He would drive up and pick up their trash next to them. Not very authoritative.

The staff was very apologetic and took care of our room for the night. I just hope they learn the lesson about booking motorcycle conventions.

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Terrible van service

By

October 25, 2014

club

The van service was very lacking on this trip. The excuse was that the hotel was busy. We had to get up 2 hours early and were dropped off at the airport to have to sit and wait on our flight. The van didn't even come to pick us up when we returned. We had to take a cab back to the hotel to get our car which we had paid to park there.

Posted byHotelStaff
October 29, 2014
Dear Poor van service, We are very dissapointed that your experience with our hotel shuttle was not as expected. This review has been brought to the attention of our front desk manager who will address this review with his shuttle service staff. We apologize you had to pay for a taxi to return to the hotel. Our front desk staff will be made aware of ways we could have handled your specific situation. Thank you for the feedback. Sincerely Jeff Wood General Manager
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Ambivalent Staff, No Pillows, Broken Fixtures

By

October 23, 2014

The staff was not overly friendly or welcoming.

The room had no pillows, and it took four requests, including two in person at the front desk, to get pillows delivered to my room. When they arrived, they smelled dirty so I slept with a towel over them.

The bathroom had broken fixtures in both the shower and the sink. This caused water to spray everywhere when trying to shower in the mornings.

Posted byHotelStaff
October 29, 2014
Dear TheLateBusiness Traveler, We sincerely apologize it took multiple requests to get pillows. This review has been brought to the attention of our housekeeping director to address. Our shower fixtures will also be examined for repair. Thank you for taking the time to give us feedback on your stay. Sincerely Jeff Wood General Manager
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