Crowne Plaza Dallas-Market Center

Hotel Front Desk: 1-214-6308500

Hotel Fax: 1-214-6309486

Hotel Email: cpmcsales@pacificahost.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Dallas Love Field Airport (DAL)

- Distance from hotel: 3 MI/ 4.83 KM South East l

- From airport, make a right out of the airport on Mockingbird, follow it down to Brook River and make a left and make a right on River Bend, this will bring you to the rear entrance of the hotel

DFW International (DFW)

- Distance from hotel: 19 MI/ 30.58 KM East l

- Take South exit out of DFW Airport and take Hwy 183 East toward Dallas. Hwy 183 will merge with Interstate 35 South. Take Commonwealth exit to the right. Loop underneath freeway and take access road North. The hotel will be on your right.

Train
Dart Medical Center Area

- Distance from hotel: 2 MI/ 3.22 KM North East

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Parking is complimentary and self service at our hotel. We count with over 443 parking spaces, with 18 of them being handicap spaces. Security is on premisses 24 hours a day securing the parking lot.

Print Hotel Fact Sheet

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Hotel Highlights

We are pleased to provide a free shuttle to some of the area's best attractions. Our hotel's Dallas, Texas location ensures an easy commute to Dallas Medical Center, downtown and Love Field Airport.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.9

based on 227 reviews
75%
Recommend This Property
Read All Reviews

Ratings Breakdown

227reviews

  • 5 Stars
    109
  • 4 Stars
    52
  • 3 Stars
    18
  • 2 Stars
    26
  • 1 Stars
    22

Overall

By

18 septiembre 2014

There is NO consistency.
I checked in and was not offered any info on hotel or bottles of water.
As I was waiting on the van (@20 min) I went to front desk and asked about van time I was told to make an appt, I said okay which ever van is coming next, he gave me 3 van times and I said the next one plz. Then I had to ask the time and make a specific request for a van, the agent next to me is handing water to the couple checkin in and van times and resturant times..... I tell the front desk that my room is 61 degrees and the fan is off and it only gets colder and never stops when thermostats is on 85, he says he will send maintenance to check (this does not ever happen). Then we are dropped off by van at DART station, on way back from DART the same driver who dropped us off takes us into the city to pick up guest? I enquire why they could go to city but we had to take DART? Sometimes we go to city?
Now the bathroom. My boyfriend hit his head on the low unnecessary rack that is in the shower. And I almost did too!
Total nightmare!

Posted byHotelStaff
20 septiembre 2014
Dear V...v...v, First, we would like extend our sincerest apologies for your unsatisfactory stay! We hope your boyfriend is in good condition. As far as the DART issue, sounds as if there was confusion on your destination and we are sorry for the miscommunication. Our chief engineer has been notified of the thermostat problems. And the front desk manager has been made aware of the shuttle issues. We understand receiving a bottle of water at check in is important to you and all our IHG rewards members....we apologize you didnt get your bottle of water. Thank you forstaying with us and hope you give us anothrr try. Sincerely Jeff Wood General Manager
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CHOOSE ANOTHER HOTEL FOR THE SAME PRICE.

By

17 septiembre 2014

club

PAID FOR A ONE BED ROOM AND WAS TOLD THERE WERE NON AVAILABLE WHEN CHEKING IN. I DID NOT PAY FOR A TWO BED ROOM SO I WAS VERY UNSATISFIED SINCE THE TWO BED ROOM WAS CROWDED AND HOT. THE WATER WOULD COME OUT THE TUB. THE LOBBY IS HOT AND MUGGY.

Posted byHotelStaff
20 septiembre 2014
Dear DALLAS29, We apologize you did not receive the king bed you booked. The crowded room and no hot water has been addressed with our chief engineer as well as the issue with water coming out of the tub. Although we are saddened your stay was not stellar we are grateful you took the time to give us valuable feedback! Sincerely Jeff wood General Manager
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Hotel is old, no hot water in the morning, halls and room have dingy smoky smell

By

16 septiembre 2014

platinumelite

i have tried to support this hotel due to platinum standing with IHG.
i cannot support any more.
the only thing that is good is the breakfast.
workout room is bad, halls and rooms do not smell good, the bed gives my wife backpains, and she does not want me to return.
had to look at three rooms, before i accepted one.
no hot water in the morning. my wife was really upset.
what can i say. old hotel, no upkeep.
sorry for such a poor report.
not here.

Posted byHotelStaff
18 septiembre 2014
Dear Dr. Dean, We sincerely apologize to you and your wife for your unsatisfactory stay. As IHG Rewards Platinum members we understand you expect more. Lack of hot water, odors, bed, condition of our gym have all been brought to the attention of our chief engineer and housekeeping director. All of the mentioned issues will be addressed and maybe down the road you will reconsider coming back. Sincerely Jeff Wood General Manager
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quiet and comfortable

By

15 septiembre 2014

club

a good place to relax during a busy trip. convenient location.

Posted byHotelStaff
18 septiembre 2014
Dear O_steve, We are so glad you stopped by during your busy trip. Now you have your own little place of relaxation in Dallas at the Crowne Plaza Dallas Market Center. Thank you for staying with us! Sincerely Jeff Wood General Manager
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