Rated 3.8 out of 5 by 198
Rated 5.0 out of 5.0 by RW8164 Great service
Friendly and accommodating staff were the best part of my experience. Thanks to the valet staff who, even though I self parked, were very friendly and eager to assist. I got a great recommendation from one of the valet's on a running route that saved me from having to workout on a treadmill. Kudos to the staff for making my stay so easy and enjoyable
September 13, 2014
Rated 5.0 out of 5.0 by Paul!2014 Awesome Hospitality!!
I have stayed in a lot of hotels throughout my career.
And by far this is the best one yet!
These people really make you feel at home.
September 8, 2014
Rated 4.0 out of 5.0 by Dean22 Nice hotel
Nice updated hotel . Comfortable bedding, quiet rooms.
Enclosed walkway from parking structure to hotel
(likely a city of Dayton issue) is not a good first impression. Needs paint, clean windows, painted doors and clean floors.
September 5, 2014
Rated 2.0 out of 5.0 by pricklypear Poor service
I am not sure why we asked for shuttle service at time of booking. They did not know anything about it when I was at the airport waiting to be picked up and I had to call to see if they were coming to get me. Also, even if a place is within walking distance, if a shuttle is requested, it should be given without a discussion of walking distance. It is a service provided to the customer by the hotel.
September 2, 2014
Rated 4.0 out of 5.0 by HKB222 comfortable beds and pillows
the bedding and mattress were outstanding. Fitness center not so great!
August 27, 2014
Rated 2.0 out of 5.0 by CJ47 Not so pleasant stay
Lot of issues - sent to room which was filthy - then asked if we were already up there and messed it up.
AC unit leaking onto floor of the room
Shower handle coming off and needing to wait for maintenance to come fix it. Nice hotel look wise but customer service not so great.
August 26, 2014
Rated 2.0 out of 5.0 by Laurelkp Disappointing
Room service left our room everyday with dirty cups and didn't replace coffee condiments, crusty food was found on one of the comforters and it wasn't ours because we never had food in the room, one of the room service staff members walked into our room without knocking catching someone in the bathroom undressed, and when we complained, it took doing it more than once to get any results.
They did give us a free night stay for the problems that we had...
August 26, 2014
Rated 5.0 out of 5.0 by Sunshine Wonder Intensive Week
The Front Desk staff, the Van Drivers, Housekeeping staff, and the Staff in the Restaurant were all very pleasant. The hallways were well lighted and the room was tastefully decorated. I liked the fact that I could not hear noise ifrom the hall ways.
August 25, 2014