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Rated 3.8 out of 5 by 201 reviewers.
Rated 2.0 out of 5.0 by Not so pleasant stay Lot of issues - sent to room which was filthy - then asked if we were already up there and messed it up. AC unit leaking onto floor of the room Shower handle coming off and needing to wait for maintenance to come fix it. Nice hotel look wise but customer service not so great. August 26, 2014
Rated 2.0 out of 5.0 by Disappointing Room service left our room everyday with dirty cups and didn't replace coffee condiments, crusty food was found on one of the comforters and it wasn't ours because we never had food in the room, one of the room service staff members walked into our room without knocking catching someone in the bathroom undressed, and when we complained, it took doing it more than once to get any results. They did give us a free night stay for the problems that we had... August 26, 2014
Rated 5.0 out of 5.0 by Intensive Week The Front Desk staff, the Van Drivers, Housekeeping staff, and the Staff in the Restaurant were all very pleasant. The hallways were well lighted and the room was tastefully decorated. I liked the fact that I could not hear noise ifrom the hall ways. August 25, 2014
Rated 5.0 out of 5.0 by Excellent Hotel I have stayed at the Dayton Crowne Plaza on numerous occasions and it just keeps getting better. The menu in the Sky Lounge was new this time, and my party enjoyed our entrees very much. Our room was quiet and comfortable. The access to downtown and particularly to the Neon Theater (we're movie buffs) was delightful. This is a very nice hotel with a very friendly and professional staff. August 25, 2014
Rated 5.0 out of 5.0 by Nice hotel with a convenient location, good value Had a quick trip to Dayton, stay here, Pleased to see how nice this place is, how conveniently located, and now friendly the staff was. If have to go back, Will stay in this hotel again. August 20, 2014
Rated 3.0 out of 5.0 by Don't stay unless you have no other options Bathroom size was very small and it was inconvenient to do anything. Overall room size was small as well. August 20, 2014
Rated 4.0 out of 5.0 by Adequate and Convenient The Crowne Plaza located in Dayton's downtown district was adequate and convenient. The staff were friendly and made every attempt to meet expectations for me and my children. The hotel rooms were clean and the beds were comfortable. The 2nd floor which led to the parking garage corridor was not clean and smelled like smoke. That was the only issue I had with this property. August 19, 2014
Rated 3.0 out of 5.0 by Not impressed Not impressed , was not able to gain access to the restaurant cause the person required to turn on elevator to access that floor was taking a guest to the airport ??? August 18, 2014
Rated 4.0 out of 5.0 by friendly and helpful Our group of 12 were treated professionally and friendly. Our courtesy shuttle was very prompt and convenient. wonderful location with good food and fun lounge. August 17, 2014
Rated 5.0 out of 5.0 by Great hotel Had a very comfortable stay and look forward to staying there again next time in Dayton. August 16, 2014
Rated 4.0 out of 5.0 by Comfortable, quiet room met my needs Excellent for downtown stay! would recommend this property. August 14, 2014
Rated 4.0 out of 5.0 by Nice room The room was spacious and comfortable. Nice that the parking fees were covered by the hotel. However, the parking garage was a little distance away. At checkout it was an inconvenience to haul the luggage to the car. August 12, 2014
Rated 2.0 out of 5.0 by Good service at front dest. Stayed other places for less and had a better room. Needs to update the carpet and check the plumbing. August 12, 2014
Rated 1.0 out of 5.0 by Never again The hotel is very nice but the staff and system of charging in incidentals leaves much to be desires. I'm the president of our State Convention that stayed there and accounts had funds held and caused others accounts to be overdrawn. I myself had 4 holds on my funds that I did not authorize and there were at least 15 to 20 others who experienced the same. We as a convention have stayed in hotels for years and never experienced anything like this before and it puts a black eye on your hotel brand. Service was horrible and show and resolutions took forever and then found the same issues that we were told was resolved starting up all over again. We will never visit this facility again and pray no one else ever goes through the issues we just experienced. August 10, 2014
Rated 5.0 out of 5.0 by great hotel , convienent location, friendly staff!! Went there with another couple to celebrate our anniversary. Very nice hotel near oregon district. Staff provided transportation to and from venue. Room was very clean and comfortable. August 7, 2014
Rated 1.0 out of 5.0 by Room clealinest and waterpressure my room was dirty in the bathroom toilet had brown residue on seat they changed my room and the other one was the same way .housekeeping said it was the rusted screws that were in the toilet that was causing the brown matter on seat. the carpet in the room was terrible didn't look clean had light and dark spots . they only gave us a one day free valet parking I wanted to go somewhere else but they did use my debit card to secure the room. the bed was fine. the water didn't come out fast it was so slow and little I had to only use the water from the tub the pressure was very bad. the personal was very nice . I talked to manager and ask if he could at least give discount if not refund me or give some type of compensation he said he would have to go to management I thought he was ,will not stay there again . I was there for webb-thomas family reuion. thank god your personal was nice August 7, 2014
Rated 5.0 out of 5.0 by great service i enjoyed my stay, the bead was very comfortable, the wifi was great. i am looking forward to my next stay. August 6, 2014
Rated 4.0 out of 5.0 by Quick getaway Nice quiet comfortable room. Very accomodating staff August 5, 2014
Rated 5.0 out of 5.0 by Excellent service I stay here about 1-2 weeks per month when traveling to Dayton. The service of the staff and the value are excellent. The only disappointment I've had is the fitness center. The fitness center has two treadmillls that have been out of service for about two months. Other than the inconvenience of finding other arrangements for my fitness needs, I highly recommend the Crowne Plaza Dayton. August 3, 2014
Rated 5.0 out of 5.0 by Nice stay It was a very nice hotel. I thought the room and bathroom was a little small, but for just coming into town for business for a night, it was fine. It would be nice if they could add USB plugs to charge phones with as I forgot my 120V adapter. Otherwise it was a nice stay. The restaurant on the top floor was excellent. Great view of downtown and a nice atmosphere for dining. July 31, 2014
Rated 4.0 out of 5.0 by Very helpful with meeting arrangments All of the staff from Sales to housekeepers were friendly and helpful. They really seemed to want us to be happy and satisfied. Made hosting a group for meeting and dinner(s) as easy as possible. July 29, 2014
Rated 5.0 out of 5.0 by Dayton Irish Festival Stay Hotel was clean and staff friendly. Bathroom was very small, updated, but very small. Beds were comfortable and room was nice. Could have used a small loveseat rather than chair and ottoman. Having a continental breakfast, rather than having to use the restaurant would have been a better deal, especially since several chains are going more that way to be a more family friendly hotel. July 28, 2014
Rated 4.0 out of 5.0 by maid service and resteraunt Supplies were not left, no tissues or soap. The glasses were not cleaned as well. The room smelled possibily smoke smell or musty. Resteraunt was great. July 20, 2014
Rated 5.0 out of 5.0 by Very nice Bathroom was a little small and there was no night light switch. Overall very well property July 18, 2014
Rated 5.0 out of 5.0 by Dedicated service You will be amazed by how far the staff goes in order to meet the customer's needs, even for a pair of socks. July 17, 2014
Rated 5.0 out of 5.0 by Good place to stay downtown We were only at the hotel one night, but we found it to be clean and what we expected. Appreciated that the self parking was free. The staff was very helpful and friendly. July 14, 2014
Rated 5.0 out of 5.0 by Pleasant stay Enjoyed my stay. I would stay here again and I recommend it to others. July 14, 2014
Rated 3.0 out of 5.0 by Nees updating, but nice hotel. The hotel seems a little dated and could use an update. Breakfast was very good, but a little pricey. Service was good. July 12, 2014
Rated 3.0 out of 5.0 by Room ammenities While the room was fine upon arrival, it was discovered that the A/C unit was not consistent. It would get warm and then cool off instead of maintaining a constant temp. Also, there was a large A/C unit outside of my window on the roof that sounded like a train going by all night long. Thank goodness for ear plugs. The cleaning staff never showed up to make the beds and restock the towels. Asked the night desk man about it and he said he would send some up right away. They never showed. Had to ask the morning desk lady for towels. Also there were charges on my bill that were not mine. All this stuff had to be addressed by myself instead already being taken of by the proper staff. When you spend as much per night as I did, you would expect not to have problems like these. Especially a Crown Plaza property If someone were to ask if I would recommend staying at the Crown Plaza Hotel in Dayton Oh. I would tell them to search else where. The experience I had here is one that you would expect at a cheaper line of Hotel July 11, 2014
Rated 5.0 out of 5.0 by Military Reunion Excellent place to stay for a Military Reunion! Staff was very accommodating. July 11, 2014
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