Rated 3.8 out of 5 by 190
Rated 5.0 out of 5.0 by D.Man Excellent stay
Crowne Plaza is very convenient to downtown, Oregon district, Univ of Dayton, and WPAFB. The Club Floor lounge is a nice amenity and the rooftop restaurant is excellent.
June 23, 2014
Rated 4.0 out of 5.0 by DLA36 Overall Experience
Liked the hotel overall, including staff and services received. Echoes from motorcycles was loud and annoying in room 601. Request to be on opposite side of hotel. granted this is not the fault of the hotel, however it is a fact in evidence.
June 20, 2014
Rated 5.0 out of 5.0 by Ohio14 June 14th stay
Overall it was a nice place to stay. The room was nice and comfortable. The bathroom was a little on the small side but it was clean. We had a corner room and had a difficult time getting the window curtain shut so in the morning the sun was shining in quite early which disturbed sleep. Also the air conditioning unit was very loud. It worked but could not get a even temperature in the room during the night.
June 19, 2014
Rated 4.0 out of 5.0 by TVBob Better than last year, meeting rooms cold, noisy blower on roof
This stay was a big improvement over last year. Staff at check-in desk was far more efficient and professional. Room key worked first time.
Upstairs staff still friendly and they do a good job cleaning the rooms.
Only major complaint this time was that there was a very large and noisy blower box on the roof just outside my 3rd floor window. Even though it was about 20' from the window, it was very loud, with a low rumble; it sounded like the room air conditioner was on, but it was off. The blower box made an occasional "thwap" sound, like a large fan belt hitting metal. It looked pretty rusty, and is in definite need of maintenance and paint. Photo attached to this review.
Only other complaint is that the large meeting rooms on the left is still way too cold.
June 15, 2014
Rated 3.0 out of 5.0 by Davesweetie Needs serious updating
For the money you pay, I would expect an updated hotel. The rooms look like they were furnished in the 70's. The toilet was loose from floor and rocked when you sat on it. The room was not completely stocked w all the cups, glasses, little things you expect. Staff was friendly enough but it would have been nice if we were offered more help to our room (bags, etc...)
June 12, 2014
Rated 3.0 out of 5.0 by Traveler Max Great staff - poor rooms
I did not pick this hotel, I was with a group.
The staff was great and went out of their way to be helpful and met out every request.
The problem is the building and the off site parking.
Parking is next to the hotel in the structure for the Dayton Convention Center with is right across the street.
Problem was all bell men were out on pick-ups or drop-offs and no one could take my bags to the room.
I had to carry them from the parking structure to my room, not fun for sure.
I talked to the staff about the shabbiness of the room and various areas of the hotel and they agreed that something has to be done about the overall place soon.
Many visitors tell them the same thing I was mentioning to them.
If you are going to be in the Convention Center all week and just sleep in the room then stay here, it's across the street and you won't see the place in daylight anyway.
June 8, 2014
Rated 2.0 out of 5.0 by DJRC Don't bother with this outdated property
Staff attitudes, unairconditioned hallways, constantly broken elevators, and long walk to free parking make this a hotel to miss! Lots of other options in the area, even IHG - just don't bother with this one.
June 8, 2014
Rated 5.0 out of 5.0 by cincirocks Fantastic customer experience from valet to checkout!
Came into town for Dayton Dragons baseball game and soccer tourney-everything was superb.The entire staff from valet parking to restaurant and checkout was awesome..room was excellent-will stay here next time in Dayton Ohio
June 3, 2014
Rated 5.0 out of 5.0 by Panty waist Great service
My one night stay was very enjoyable and uneventful. The front desk was very warm, helpful and professional.
June 2, 2014
Rated 5.0 out of 5.0 by IHG Business Traveler Dayton Crowne
Nice hotel, and good value for your money. I travel 48 weeks out of the year for business and find the Dayton Crowne always clean, and with a freindly staff!! The roof top resturant and bar is a must! Excellent view and great staff.
June 2, 2014
Rated 5.0 out of 5.0 by Never write reviews Frequent traveller
I stay at this Crown Plaza every time I come to Dayton, which is 2 weeks a month. I stayed at all IHG properties in 20 mile radius in last 3 years, this is by far the best for any Plantum member or government traveller. Hard working staff, great food, great lounge for Platnum breakfast/afternoon, close to best dining/bar establishments in area, covered parking, and more.
May 29, 2014
Rated 3.0 out of 5.0 by None35y4u5ysrt6ist7 eh
While we were there we had a few problems. There were a few mischarges on our bill that had to be corrected at checkout. The toilet in our room flushed quite poorly. One night when returning to the hotel the valet was no where to be found. I was there for a romantic weekend with my wife, but as it turns out the hotel was hosting a large number children for a soccer tournament that same weekend. That ruined a lot of atmosphere for us. The Keys to our room stopped working, so we called down to the front desk from our floor. Instead of bringing up a replacement key, they made us go down to the lobby to get a new key.
Overall I just expected a higher end experience from a Crowne Plaza Hotel.
May 28, 2014
Rated 3.0 out of 5.0 by PeteN4ZR Curiously uneven, but nice clean room
First thing that struck me was a strange musty smell in the fifth floor hallway, and strangely worn carpeting. Fortunately, my room was clean and smelled OK.
Staff were friendly and efficient. One of the elevators was malfunctioning most of Saturday.
Had two meals there - lunch on arrival and Contest Dinner Saturday night. The sandwich at lunch was OK, but the accompanying potato salad was terrible, particularly for the price. At dinner, the prime rib was quite tasty, but the potatoes and green beans were awful. For some reason, cheesecake dessert was on the table at the start, which didn't help its consistency or taste when time to eat it; gelatinous coating on top quite unpleasant. There was no coffee service at the end unless you wanted to go get it yourself and bring a paper cup back to the table. For $40 I expected much better.
May 21, 2014
Rated 2.0 out of 5.0 by Tecumseh718 Expected More
After being moved to this faciltiy because my original reservation was "overbooked", I felt I was treated more as an imposition rather than a guest. I was able to reluctantly have them move me to the Club Level, however, my room would not be ready until after 4:30 PM. The next day, my room was not cleaned and serviced until after 6:00 PM. Even though one night was provided at "No Charge" because of having to move from the other location, I was still charged a higher rate for the second than my original reservation. At this point, i didn't have the time or patience to question the manager. Having been a Priority Club member for over 20 years, I would have expected more from a Crowne Plaza facility.
May 18, 2014
Rated 5.0 out of 5.0 by fapril15 Great Service and Excellent Room!
I stayed at the Crowne Plaza Dayton during a very busy time (a Graduaton) and was very impressed with the ease of check-in, the quietness of the facility and the professionalism of the staff, both working inside (Front Desk) and outside (Valet) of the facility. I am a Travel Agent and I pay close attention to all of these details. My room was impeccable and even the restaurant on the 12th floor was stupendous! Kudos to the Crowne Plaza Dayton!
May 13, 2014
Rated 5.0 out of 5.0 by MKBMJB Great Hotel
We had a wonderful stay at you hotel. The staff was so friendly. We had a few questions for Jessica at the front desk and she was very kind and helpful. Great place to stay!
May 8, 2014
Rated 5.0 out of 5.0 by MACE925 Comfortable room and the bed was great. Loved the decorations
The hotel was great. Everyone was very helpful. They did everything they could to make sure that our stay was excellent. I rate the experience as outstanding.
May 7, 2014
Rated 4.0 out of 5.0 by Namron77 Conference hosting
We held our annual conference at the hotel. Overall good experience, the keynote lunch was wonderful and service was very good. We enjoyed the rooftop restaurant and bar. Good location for downtown too, we took in a Dayton Dragons game and the Oregon district as social events. There were small issues of an aging facility that creep-ed in, I got stuck in the elevator for 5 minutes, There was a shower valve issue in one room and the door lock was missing off the door in another. The brown painting of the bathroom door in my room was sloppy with some paint on the tiles and walls around the door.
May 6, 2014
Rated 2.0 out of 5.0 by Bobyb Dirty room again!
Dirty room again - at least we've come to expect it. We had to ask for a sweeper and it in the room before we could unpack.)peanuts and junk everywhere!) I mean filthy. Shower curtain stunk like mildew! had to call 3-4 times to get towels and T.P. . Service has never been great. but we are limited in choices... rats!
May 5, 2014
Rated 5.0 out of 5.0 by @FBR Good Experience
Our son got married in Dayton and we and our guest stayed at the Crown Plaza. The staff the weekend of the wedding were very friendly and helpful. We had the rehearsal dinner and Breakfast at the Crown and the food was very good. The rooms could use a little updating, but overall a very nice hotel.
May 1, 2014
Rated 5.0 out of 5.0 by Nannieof17 Everything Spotless
It was lovely staing in your hotel. Everything was spotless. Being in Dayton in April for the IHC and staying in your hotel is a tradition for our family.
Your staff was very kind and gracious.
April 28, 2014
Rated 5.0 out of 5.0 by EHSOhio Excellent Hotel
It is a little dated; however, the desk associates, housekeeping staff, valets, and restaurant staff where outstanding. I couldn't have asked for a better get-a-way weekend.
April 23, 2014
Rated 5.0 out of 5.0 by Vern72 Outstanding Service and Quality
My stay was in conjunction with a reunion group and I can honestly say that I have never been to a hotel where the staff was more friendly and helpful. Service with a smile is not just a slogan; it seems to be a way of life with your employees. Thank you for all your help in making this the best reunion ever!
April 18, 2014
Rated 4.0 out of 5.0 by Rebecca O Limited hotel options in downtown Dayton but the staff makes the stay!
Despite limited lodging choices in downtown Dayton, I was impressed with the friendly and knowledgeable staff at the Crowne Plaza. They went out of their way to make recommendations, help with luggage and valet services.
April 16, 2014
Rated 3.0 out of 5.0 by BigD22 Good room, poor service
Although the room was comfortable and clean, our experience with the hotel staff was not what we expect from a good hotel.
April 16, 2014
Rated 4.0 out of 5.0 by Earl39 Above and beyond great service from Jeff K.
We arrived via motorhome and had a issue with the step. Jeff K. went above and beyond to help us temporarily fix and then permanently fix the step into the motorhome. We were not only able to use it again but did not have to worry about losing it on the way back home. Thank you Jeff for the great, friendly service. We really appreciated your above and beyond service. Thank you!!
April 16, 2014
Rated 3.0 out of 5.0 by Peggy330 Price
Way over priced, room small. Staff was very friendly.
April 15, 2014
Rated 5.0 out of 5.0 by JJCSR CONFORTABLE BED/ROOM. STAFF VERY FRIENDLY/HELPFUL
THIS WAS OUR FIRST STAY IN DAYTON, OHIO AND WAS PLEASED WITH OVERALL EXPERIENCE. THE EVENT WE ATTENDED WAS AT THE CONVENTION CENTER ACROSS THE STREET, THE COVERED WALKWAY TO BOTH THE CONVENTION CENTER AND THE PARKING STRUCTURE WAS AN ADDED BONUS. SINCE IT RAINED ALL THREE DAYS WE WERE THERE. THE UNIVERSITY WAS ANOTHER DESTINATION WHILE THERE AND WAS A 5 MIN. DRIVE WITH NUMEROUS EATERIES IN THE VACINITY AS WELL.
BED COMFORTABLE, BREAKFAST BUFFET AND COFFEE WAS EXCEPTIONAL. IF THERE WAS A CON THING IT WAS THE CRAMPED BATHROOM. BUT GIVEN THE OVERALL EXPERIENCE, NO BIGGIE.
April 10, 2014
Rated 5.0 out of 5.0 by LordWebb77 Great Option For UD Parents' Weekend
We stayed at this property last weekend to attend Parents' Weekend at our daughter's sorority at the University of Dayton. It is a very nice property with excellent and attentive staff. If you have a car, I recommend that you use the valet service as cars are parked in a garage across the street. Valet service was very prompt. Also, there is a restaurant at the top of the hotel which had an excellent jazz trio at night, very friendly wait service, nice wine list and views of the city. Our room was nice with a very comfortable bed. They also had a very nice breakfast buffet which was quick and a nice change from the long waits we have experienced at other Dayton breakfast spots. It is a short drive to the UD campus, and this is now our go to hotel in Dayton when visiting our daughter at college.
April 5, 2014
Rated 5.0 out of 5.0 by PopcornJim Very nice evening
We stayed at the Crowne Plaza just for a Friday night getaway. We were very pleased with all aspects of our stay. We highly recommend the Crowne Plaza to anyone.
March 29, 2014