Crowne Plaza Dayton

Hotel Front Desk: 11-937-2240800

Hotel Fax: 11-937-2241231

Hotel Email: kdavis@cpdayton.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Dayton International Airport (DAY)

- Distance from hotel: 13 MI/ 20.92 KM South East l

- Complimentary shuttle available

- Take the airport access road to I70 E. Take 70 E to I75 S. Take 75 S to St.Rt. 35 E. Take the Main and Jefferson St. Exit. At the end of the exit, turn right. Go to the third light and turn left onto Fifth St. The hotel is immediately on the right.

Cincinnati International Airport (CVG)

- Distance from hotel: 60 MI/ 96.56 KM North l

- Take the airport access road to I275. Take I275 to I75 N. Take 75 N to St. Rt. 35 E. Take the Main and Jefferson St. Exit. At the end of the exit, turn right. Go to the third light and turn left onto Fifth St. The hotel is immediately on the right.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Valet Parking Fee: 15.00 USD

- Attached by covered sky walk to Dayton Transportation Parking Center - complimentary for all guests.

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Hotel Highlights

This hotel's location in Dayton, OH puts visitors within 10 minutes of the area's top destinations, from the National Museum of the United States Air Force and 5/3 Field (Home of the Dayton Dragons) to Dayton International Airport (DAY).
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.9

based on 274 reviews
75%
Recommend This Property
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Ratings Breakdown

274reviews

  • 5 Stars
    121
  • 4 Stars
    67
  • 3 Stars
    35
  • 2 Stars
    36
  • 1 Stars
    15

Disappointing stay

By

2015 一月 25

club

The hotel is worn, tired and in clear need of updating and repairs. The carpets and elevators are filthy. The front desk staff seemed as interested as a fast food restaurant.

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Hit or Miss!

By

2015 一月 24

I have stayed there twice in the last 30 days. Great location. Over priced based on service and amenities. They are one or two on staff that are excellent and some that just don't care. The service I for breakfast is absolutely the slowest. Every morning whether there is 2 or 22 people waiting. If you are expecting great service and a great experience I don't think the staff at that location gets it.

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Comfortable and Customer Friendly

By

2015 一月 22

club

Our stay at the Crown Plaza in Dayton was excellent. The room was great, bedding excellent and mattress the best. Service was impeccable. We were attending a concert at the Performing Arts Center and were driven to and picked up afterwards. The drivers were extremely knowledgable about the restoration of their city and showed pride in their city and hotel. The restrauant at the top was excellent. We would recommend you to stay at the Crown Paza.

Posted byHotelStaff
2015 一月 26
Dear Genie10, Thank you so much for your five star review! We are thrilled to hear that you found your experience to be excellent and appreciate your recommendation. We do love our city and we're more than happy to show you around! This made our day and we hope you come back soon. Thanks again! Sincerely, Mark Pongonis General Manager | Crowne Plaza Dayton
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Strange Hotel

By

2015 一月 19

What a strange strange place. I was excited to get a great rate for a crowne plaza hotel and excited to be near the Oregon district, which is supposed to be the hip part of town.

I was in town for an interview and my interview site he had arranged with the hotel to have shuttle transport for us to and from the airport and to and from the interview site . The hotel puts up airline employees, who apparently have priority for things like shuttle svcs. There was a shuttle awaiting when I landed, which was also waiting on the pilots and attendants from my flight. The driver gave us non-airline employees a hard time about possibly not being able to fit us on... but eventually did fit us on. This was just a strange experience, as it's on the hotel to organize and accommodate shuttle passengers if they promise shuttle svc. Same strange experience with transport to and from the interview... I was initially told that there was no shuttle svc available at the time i needed, and after pressing the issue and following up was able to arrange an 8:15 am pick up along with another person interviewing at the same site. In speaking to people at the interview it emerged that there shuttle service had actually made 2 trips that morning to the interview site. They could have easily organized us to make a single trip. It was just poor communication and organization. Transportation from the interview to the hotel required a 1.5 hour wait and multiple phone calls to the hotel. I'm awaiting transport to the airport as we speak... hopefully that goes off without a hitch. In short, they over-promise and under-deliver when it comes to transportation.

Rooms are nice, but a little old and beat-up. I did NOT want my room cleaned and assumed that if I didn't leave a 'please clean the room' sign on the door it wouldn't be cleaned. Lo and behold, it was cleaned. Come to think of it there was only a 'do not disturb ' sign available, so I'm not sure how one would inform housekeeping they do not want the room cleaned. Also, I asked for, and got, a later checkout (1pm) but I don't think this was communicated to housekeeping as they kept coming by to try and clean the room. They were super sweet and apologetic once I explained the situation to them, but again, poor communication btwn various departments.

Front desk was not knowledgeable about local amenities etc. They did not know if there was uber on Dayton... there was.

Upstairs restaurant was awesome... but that's a separate review.

Posted byHotelStaff
2015 一月 20
Dear Irina K, Thank you for your review. We apologize that you found your stay to be strange. We are pleased to hear that your room was nice and restaurant experience was awesome. At the Crowne Plaza Dayton, we strive for excellence in all that we do. This includes making sure that all guests come back to a clean room (unless otherwise noted with the "Do Not Disturb" sign on the door). We apologize that this was not more clear. The issues from your will be addressed with our department heads. Again, we appreciate your time! Sincerely, Mark Pongonis General Manager | Crowne Plaza Dayton
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