Rated 4.2 out of 5 by 98
Rated 3.0 out of 5.0 by GDS1987 Good food, nice staff
I have mixed feelings about the stay at the Crowne Plaza.
Overall everything was very good, but one of the staffmembers at the reception when we checked in told me that breakfast was included in the stay. I told her that I did not pay for breakfast, yet she still convinced me that there would be no charge afterwards, that it was already included.
I thought that was very strange, so the next morning I went to dubble check at the reception. Another girl told me that breakfast was not yet paid, and that it was put on the bill the day before. It would cost me 22 EUR/day/person. (insanely expensive for a normal breakfast) I asked to delete it and she immediately did so problem solved. So please dubble check people.
We went to eat breakfast at "Het Plein" in Den Haag for 7 EUR and we had more than enough and it was very tasty :-)
August 25, 2014
Rated 2.0 out of 5.0 by Heizer Kein 5* Standard
Das Frühstück ist für ein Crown Plaza Hotel eine absolute Katastrophe! Es befindet sich eher auf einem 3 * Niveau. Der Service, den ich sonst z.B. von einem Crown Plaza gewohnt bin, gab es wenn nur eingeschränkt an der Rezeption. Unser Zimmer wurde am ersten Tag überhaupt nicht und am zweiten Tag nur nach Nachfrage am späten Nachmittag gemacht.
Das Zimmer an sich war gut! Aber das ist für mich als Gast natürlich nur die eine Seite. Ich erwarte ansonsten, dass man auch einen gewissen Service erwarten darf.
August 21, 2014
Rated 5.0 out of 5.0 by indo55 enjoy our stay
Modern and comfortable room. spacious
Most excelent breakfast
August 20, 2014
Rated 5.0 out of 5.0 by supervisorq8 Comfortable bed and great service
I would recommend this hotel accommodation and I will recommend it to all who wish to travel to The Hague, everything was excellent since entry and exit until all aspects of both hygiene, assistance, and breakfast, the lobby, the hotel's location, reception staff were fantastic
August 19, 2014
Rated 5.0 out of 5.0 by asodjajfdoadfjpdsafpjsdpp Comfortable room
Good location out of the city centre and close to the beach
August 18, 2014
Rated 5.0 out of 5.0 by Igors Cosy hotel and friendly staff
My family feels in Den Haag Promenade like at home. Thank you very much.
August 16, 2014
Rated 5.0 out of 5.0 Great stay!
We had a great stay at this hotel during our recent holiday!
The rooms were very pleasant and the staff very obliging and helpful.
Good choice at breakfast.
Excellent place to stay if you want to use public transport - the tram stops right outside the hotel!
We would definitely stay here again!
August 15, 2014
Rated 4.0 out of 5.0 by Canadian Family Great rooms, good for families or business
Rooms were great and up-dated. We had a nice corner room with two walls of windows and an adjoining room for our kids. This worked out great. The staff was friendly, especially Victor who gave us excellent dining suggestions and other information.
A couple of things I would suggest to make the hotel a 10/10, are:
- choice of pillows: eg. foam and feather
- upgraded towels, they feel old and a bit dingy
And we used the free internet which was a hassle and didn't work well at all. Lesson for next time to purchase the internet in the hopes that it will be more reliable and quicker.
We liked the location of the hotel, close to the conference centre, beach, park, bike trails and tram to go downtown.
Thanks all for the great experience!
August 14, 2014