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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
73%
Recommend This Property

Overall Experience

3.8

based on 611 reviews
73%
Recommend This Property

Ratings Breakdown

611reviews

  • 5 Stars
    265
  • 4 Stars
    146
  • 3 Stars
    85
  • 2 Stars
    64
  • 1 Stars
    51

Stay at DIA

By

July 29, 2016

We enjoyed our time here, we had a bit of an medical issue and the staff were exceptional at attending to our needs.

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Great Staff

By

July 28, 2016

Thanks for hosting our conference. Very accommodating. Thanks for hosting us.

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Good great service

By

July 23, 2016

club

My experience was Good and I will definitely come back or use Crowne Plaza again.

Posted byHotelStaff
July 26, 2016
Dear racket man, Thank you very much for your comments in regards to your recent stay. I am delighted to hear that you had such a great experience with the staff and the hotel overall. We look forward to welcoming you back on your next visit to the Denver area. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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Nice place to stay

By

July 19, 2016

Everything was the way it should be. Friendly staff. Pleasant place to stay.

Posted byHotelStaff
July 21, 2016
Dear Tim426, Thank you very much for your comments in regard to your recent stay. I appreciate your kind comments about the staff and your stay overall. We look forward to hosting you again on your next visit to the Denver area. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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Overall Experience

By

July 16, 2016

I spend a lot of time in the Denver Colorado area. I am happy to say this is the only place in which I prefer to stay while I am away from my home on Business and or Pleasure. Thank you for all you do to make my experience a great one each and every time.

Posted byHotelStaff
July 20, 2016
Dear Keith St Louis, Thank you very much for your comments in regards to your recent stay. I sincerely appreciate your kind words and thoughts and will share your review with the entire staff. It is our pleasure to host you at the hotel and we look forward to seeing you again on your next visit. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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Very comfortable room

By

July 16, 2016

Our experience at the Crown Plaza Hotel was nearly perfect and I would gladly stay again if I am in the area.

Posted byHotelStaff
July 20, 2016
Dear jwax13, Thank you very much for your comments in regards to your recent stay. I am delighted to hear that you had such a great experience during your stay. We look forward to hosting you again on your next visit to the Denver area. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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Fantastic staff and comfortable room

By

July 15, 2016

platinumelite

The staff was extremely friendly and helpful. The room was comfortable and clean. There was too much light in the room at night so we had to cover up a couple clocks and put a towel at the door.

I was overcharged for the room. Not sure how it happened, but the front desk apologized and fixed it immediately.

I would recommend this place to others.

Posted byHotelStaff
July 21, 2016
Dear Marathon_Man, Thank you very much for your comments in regards to your recent stay. I am delighted to hear that you had such an enjoyable experience while at the hotel and that you found the room clean and the staff helpful. I apologize that we initially overcharged you and am happy to hear that we were able to fix it immediately. Thank you for giving us the opportunity to rectify our error. We look forward to hosting you again on your next visit to the Denver area. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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Excellent Hotel Close To The Airport

By

July 11, 2016

club

The location of this hotel was perfect for my needs. The amenities and service exceeded my expectations. The staff seemed to sincerely care about my comfort. I noticed some road noise when I woke up, but was too tired the night before to have it bother me. This would be my hotel of choice the next time I visit the Denver area on business.

Posted byHotelStaff
July 16, 2016
Dear Wine Prof, Thank you very much for your comments in regards to your recent stay. I appreciate your kind comments about the staff and our sincerity. I will certainly share your review with the entire team. We look forward to seeing you again on your next visit to the Denver area. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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スタッフの案内は丁寧で、好感が持てました。

By

July 11, 2016

club

チェックイン時やホテル内の施設に関しての質問等、口で言うだけでなく、見えるところまで案内してkれました。
また、一番近いガソリンスタンドを聞いたところ、地図が用意してあり、空港近くのホテル(レンタカー利用が多い)としての自覚があり非常に好感が持てました。

ホテル内の駐車場は、ホテル入り口から離れたところにごみが散らばり、もしかすると誰かがたむろしていたのかと思わせるような雰囲気があり、安全なようでも海外であるということを自覚せざるを得ませんでした。

ホテル内のレストランは、スタッフはフレンドリーでよいのですが、料理の味はお勧めしません。道路を渡った反対側に、いくつかレストランがあるので、そちらのほうが安くておいしいのではないかと思いました。

Posted byHotelStaff
July 13, 2016
Dear Yuko, Thank you very much for your comments in regards to your recent stay. I am delighted to hear that you enjoyed your stay and that the staff was helpful overall. It was our pleasure to assist you with directions and local attractions and restaurants in the area. We look forward to hosting you again on your next visit to the Denver area. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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Comfortable bed and great service

By

July 10, 2016

The staff at this hotel are excellent - that really stands out for me. The hotel itself is in need of cosmetic overhaul, but the room was clean, the internet worked well and the bed was comfortable. The breakfast sandwich (in the restaurant) is HUGE, large enough for 2 people, but delicious. Room service was just ok. Food arrived quickly, but I ordered my burger rare and it was more like well done. I also ordered a sprite with my meal, but all I got was a can - no ice and no glass.

Posted byHotelStaff
July 13, 2016
Dear BrandiVW, Thank you very much for your fantastic comments in regards to your recent stay. I am glad to hear that you had such a great experience with the staff overall. I cannot hear comments like yours often enough. I also appreciate your candor and insight in regards to your Room Service experience. Those are certainly items that I will share with the team in an effort to improve the experience for all of our guests. Thank you again for your comments and for staying with us. We look forward to hosting you again on your next visit to the Denver area. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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Comfortable bed and great service.

By

July 09, 2016

club

Very nice experience, prompt courteous staff all around.
Shuttle driver prompt and professional. Restaurant service was excellent and the food was very good. 5 stars all the way.

Posted byHotelStaff
July 12, 2016
Dear Havest Wind, Thank you very much for your comments in regards to your recent stay. I am delighted to hear that you had such a wonderful experience overall and that you found the staff to be courteous and the food very good. It is our delight to be your 5 Star hotel in the area and we look forward to hosting you again on your next visit to the Denver area. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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Not great

By

July 06, 2016

platinumelite

Not as expected. I expected a better, cleaner hotel

Posted byHotelStaff
July 13, 2016
Dear bernard08, Thank you very much for your comments in regards to your recent stay. I am sincerely sorry to hear that we did not meet your expectations. I would welcome the opportunity to learn more details about your experience as an opportunity for improvement. Please feel free to reach out to me at your convenience. Thank you again for your comments and for staying with us. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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