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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
73%
Recommend This Property

Overall Experience

3,8

based on 599 reviews
73%
Recommend This Property

Ratings Breakdown

599reviews

  • 5 Stars
    257
  • 4 Stars
    143
  • 3 Stars
    85
  • 2 Stars
    63
  • 1 Stars
    51

DIA Crowne Plaza

By

03. Juli 2016

club

Took 30 minutes to check in! Front End staff was busy taking reservations and booking business events. I won't be going back here anytime soon. The Hotel is outdated and needs an upgrade!

Posted byHotelStaff
06. Juli 2016
Dear wizz, Thank you very much for your comments in regards to your recent stay. I sincerely apologize for your check in experience and I would appreciate the opportunity to speak with you to learn how we can make this right for you. I can certainly understand your frusteration and your desire to have a quick and easy check in which is our goal as well. Please feel free to contact me at your convenience. I look forward to hearing from you. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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Nice Older Hotel

By

03. Juli 2016

The staff was friendly and cordial. At check-in they went out of their way in thanking me for being an IHG member and gave me Platinum Welcome Points since my stay there would qualify me at the new level. They did not have to do that, but they did.

Posted byHotelStaff
06. Juli 2016
Dear TMac73, Thank you very much for your comments in regards to your recent stay. We certainly value our loyal guests and IHG Rewards Club members and I am certainly glad that you were able to experience our true hospitality. We love taking care of our guests. We look forward to seeing you again on your next visit to the Denver area. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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Great service

By

02. Juli 2016

club

When forgetting our cell phone in the room we called and talked to the manger. Her personally went and found our phone and fed ex it to us. Thanks for going above and beyond the call of duty!

Posted byHotelStaff
05. Juli 2016
Dear Boss70, Thank you very much for your comments in regard to your recent stay. It was our pleasure to assist you in finding your lost phone and thank you for taking the time to share your experience. I have shared your comments with the employee who assisted you as well as the entire team. We look forward to hosting you again on your next visit to the Denver area. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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Great Stay

By

01. Juli 2016

Frequent travelers like the little things to be right. That was the case at this property...clean room, friendly staff, nice fitness room, decent bar restaurant. No issues.
Thanks

Posted byHotelStaff
05. Juli 2016
Dear CG7783009887, Thank you very much for your comments in regards to your recent stay. I appreciate your kind comments about the staff, cleanliness and your overall stay. It was our pleasure to host you and we look forward to seeing you again on your next visit to the Denver area. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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nice hotel

By

25. Juni 2016

club

never stayed in a Crowne Plaza hotel before. it was a nice hotel. staff was very friendly. I liked the setup , the big open waterfall, the bar and the restaurant . the big open lobby.

the beds were comfortable and clean. only wish there was a fridge in the rooms, but a nice place to stay. I would recommend the crowne plaza!!

Posted byHotelStaff
04. Juli 2016
Dear enforcer64, Thank you very much for your comments in regards to your recent stay. I am delighted to hear that you enjoyed the hotel overall including the staff, the restaurant, the beds and the general ambiance. It was our pleasure to host you and we look forward to seeing you again on your next visit to the Denver area. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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Beautiful Hotel

By

23. Juni 2016

club

I stayed here for business and was quite impressed. The lounge area is really nice and beautiful. Our group was able to have little meetings in the lounge area at night while feeling like we were relaxed. I would definitely stay here again and would recommend Crown Plaza Denver to anyone staying in that area.

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decent experience

By

22. Juni 2016

club

didn't have the internet code for the next day so didn't get to use it.

rooms could use some updating. very clean.

Very friendly staff!!

Posted byHotelStaff
27. Juni 2016
Dear mlgech, Thank you very much for your comments in regards to your recent stay. I am glad that you found the rooms to be clean and the staff friendly. I apologize that you were not instructed properly on how to use the code that is printed on your key packet. I will certainly address that with the staff to ensure that it does not happen again in the future and I appreciate that you took the time to bring this to my attention. We look forward to hosting you again on your next visit to the Denver area. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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Great Service

By

20. Juni 2016

club

The front desk and restaurant staff were exceptional.No doubt I will stay at this facility again.

Posted byHotelStaff
21. Juni 2016
Dear panoman, Thank you very much for your comments in regards to your recent stay. I am delighted to hear that you had such a wonderful experience at the hotel and with the staff. It was our pleasure to host you and we look forward to welcoming you back on your next visit to the Denver area. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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Convenient and comfortable...

By

20. Juni 2016

We stayed at the Denver Airport Convention Center while enroute to the Durango area. The hotel was clean, convenient and comfortable - if a bit large. But the staff was very pleasant and very helpful. We will consider staying there again if and when we are in the area.

Posted byHotelStaff
27. Juni 2016
Dear Murchad, Thank you very much for your comments in regards to your recent stay. I am delighted to hear that you found the hotel to be clean, convenient and comfortable and thes staff friendly and helpful. It was our pleasure to host you and we look forward to seeing you again on your next visit to the Denver area. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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Great service, decent hotel

By

13. Juni 2016

Great service at check in. Hotel is dated but adequate.

Posted byHotelStaff
17. Juni 2016
Dear Longknocker, Thank you very much for your comments in regards to your recent stay. I am glad to hear that the service was great and we certainly desire to be more than adequate. We look forward to seeing you again on your next visit to the Denver area. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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Nice Hotel convenient location

By

12. Juni 2016

platinumelite

Conveniently located close to airport and highways

Posted byHotelStaff
20. Juni 2016
Dear kkelly49, Thank you very much for your comments in regards to your recent stay. I am delighted to hear that you enjoyed your stay and the location of the hotel. We look forward to hosting you again on your next visit to the Denver area. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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Great hotel, shuttle confusion

By

09. Juni 2016

Great hotel. Has an impressive, huge room with waterfall as you walk in. The service was great and I felt like I was in an upscale hotel. There was some confusion about the shuttle and I had to wait for an hour. Many flights were cancelled that day, so I think that added to the mix up.

Posted byHotelStaff
09. Juni 2016
Dear jds1001, Thank you very much for your comments in regards to your recent stay. I am delighted to hear that you had such a good experience with the hotel and the staff. I apologize for the issues that you experienced with the shuttle. The flight cancellations did indeed deluge us with more guests arriving at the same time than we can typically prepare for. I appreciate that you noticed how hard we were trying and thank you for sharing your thoughts. We look forward to seeing you again on your next visit to the Denver area. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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