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Rated 4.3 out of 5 by 290 reviewers.
Rated 5.0 out of 5.0 by Amazing service and comfortable surroundings Our favorite place to stay in Denver! We look forward to each and every return trip. The staff is amazing and the accommodations are comfortable, clean, and pleasing to the eye. We recommend the Crowne Plaza to everyone! January 7, 2014
Rated 4.0 out of 5.0 by Business trip made comfortable I was extremely pleased with the service at the hotel, by far the best part of me and my co-workers' experience. We were there for 5 days of extremely stressful work and it was a joy to return to my room. I can't sing enough praises for the excellent staff, they were courteous and knowledgeable and did a really good job of accommodating some changes to our booking. My only gripe was out of the control of the staff: we requested a late checkout on New Year's Day since we didn't get off work and back to the hotel around 4am, but were told there were no late checkouts on New Years Day. Our flight didn't leave until 8pm so we had to wander around the streets of Denver for 6 hours until our shuttle arrived at the hotel. And some rather loud neighbors kept me up the last two nights because the walls were a little too thin for me. Other than that, I'd recommend anyone stays here. January 6, 2014
Rated 5.0 out of 5.0 by Great Sleep and View in Downtown Denver I stayed December 18th at the Crowne Plaza for business. I was very pleased with the hotel. It was quiet and conducive to a work enviroment. The bed was very comfortable. I was on the 15th floor and the view was great. I ate in the bar and the food as well as the service was good. I was pleased to have free parking for platinum IHG members. It was a plus to be able to walk to downtown shopping. January 5, 2014
Rated 3.0 out of 5.0 by not so happy guests very annoyed that we had to pay an additional $25 for parking. we are guests in your hotel why do we have to pay for parking!!! we rented a movie in the room, really you charge $18 to rent a movie in the room?! The bathroom was disqusting. broken tile. ripped wall paper, the vanity was so big I could barely reach the sink to spit out my toothpaste. We were there a few days b4 New Years Eve. On Dec 30 our floor was filled with young kids who made noise from 2 - 4 AM ! we were told there were only 2 people working in the hotel at that time, that is unexceptable! I am paying to stay there, not to be woken by young kids in the middle of the night/early morning! NYE was fine, you had security monitoring the people coming and going. No complaints about the staff, everyone was nice. January 5, 2014
Rated 5.0 out of 5.0 by Great Experience First time in Denver. Stayed for a week. Upgraded us to a suite and waived parking fee for being Platinum member was a major plus. Location was very close to restaurants, bars, shops, fireworks, etc. All staff were very friendly and professional at all times. I highly recommend and would definitely come back. January 4, 2014
Rated 5.0 out of 5.0 by Excellent location and great service If you are attending a sporting event in Denver there is no better location than the Crown Plaza. You are in the center of great eatery, bars, and sporting entertainment. The service was excellent for giving directions and providing for our extra needs. January 2, 2014
Rated 5.0 out of 5.0 by Nice Older Hotel Great proximity to the 16th street mall and lots of nightlife. Fun to walk around downtown Denver. Only drawback was our very noisy room heater and no valet parking. Nice little gifts of being a platinum member. January 2, 2014
Rated 5.0 out of 5.0 by Great Location! The service at this hotel was excellent! The staff was friendly. Amenities were great. The room was clean and comfortable. We loved the location, because it was near the Pavillions area where there is shopping, restaurants, and entertainment! I would definitely stay here again. January 2, 2014
Rated 5.0 out of 5.0 by Property met all our needs I have stayed at the Crowne Plaza for the past ten years, both business and pleasure. They always provide an excellent service for an enjoyable stay. I highly recommend. January 1, 2014
Rated 5.0 out of 5.0 by Great place to stay in downtown Denver We love staying here and come back to this hotel whenever we visit downtown Denver. It is close to all entertainment, shopping and restaurants and only a block from the 16th street mall. We would highly recommend this hotel to anyone coming downtown! You won't be disappointed. January 1, 2014
Rated 4.0 out of 5.0 by good staff The front desk staff were quite good and friendly. The room had a great view but the ceiling needed some repairs...looked like water stains from the roof (we were on the top floor). January 1, 2014
Rated 4.0 out of 5.0 by great view of the mountains and right downtown great view of the mountains and right downtown close to the 16th street mall December 28, 2013
Rated 5.0 out of 5.0 Thanks to all the Staff !!! I want to recommend this hotel, the property is very nice and in a nice zone to explore Denver, but overall the staff is just incredible and very kind, thanks so much !!! December 27, 2013
Rated 5.0 out of 5.0 by Christmas shopping Have stayed at this hotel on 2 occasions. The first was for a bachelor/bachelorette weekend. As we did not make the reservation we were not recognized as IHG Rewards Club members, on the second visit we had made the reservation and were recognized as Club members and received coupons for the bar and restaurant. On both occasions we were warmly greeted. The friendliness and helpfulness of the entire staff, from the front desk to the concierge to the bar/restaurant staff to the maid service was simply wonderful. We have stayed at several of the downtown hotels and the Crowne Plaza has become our hotel of choice. The location is great, but the staff and comfort is exemplary. December 27, 2013
Rated 1.0 out of 5.0 by What else could go wrong? The room was VERY SMALL and crowded. There was no refrigerator (although there was a space for it in the cabinet). The queen bed ended up being a double that was hard as a rock. The heater was loud and came on every 11 minutes--and still did not warm the room. There were no blankets on the bed (or in the room), only a lightweight spread and a decorative piece of fabric. (Our stay was on December 22-it snowed that night and was frigid cold out). The amenities were set up for one person-not two. The two glasses not in the bathroom were streaked and dirty looking even though they had the 'caps' on them signalling they were clean. Charging $25 for parking is insane (we paid $10 for across the street). The web said free breakfast--it would have been $14.85 + tax each for our 'free breakfast'. December 26, 2013
Rated 5.0 out of 5.0 by Location, Location So close to cool places downtown. Easy walk to restaurants and bars. It was a good experience without any issues. People were friendly and the food was really good. Not typical hotel food but not way out there either. Great choice of stay. Coming back next month. December 26, 2013
Rated 5.0 out of 5.0 by Nice place Enjoyed the location and friendly staff. The bed was very comfortable and the room was very clean. All in all a good experience. I would return for sure. December 26, 2013
Rated 5.0 out of 5.0 by Business Stay I was very pleased with the location and services of the hotel. All of my concerns related to the restaurant were heard and addressed and I appreciate the late check out time. I was also pleased that with my Priority Club status I was given a suite with a king bed. December 26, 2013
Rated 5.0 out of 5.0 by Another GREAT STAY Thanks again for making my stay another great stay. Enerytime I stay at your property I cant say enough. Great staff, Great food and bar. Knocked out my holiday shopping and had a great time doing it. December 26, 2013
Rated 5.0 out of 5.0 by Such a great staycation We had such a great stay away from home at the Crowne Plaza! We were walking distance to so many downtown restaurants and activities! The staff was very friendly to my family during our stay. Way to go! December 26, 2013
Rated 5.0 out of 5.0 by Truly exceptional service Exceptional service began before check in. I was having some medical related difficulty and was treated like an aunt would be treated by a devoted, responsible nephew--no exageration. He went above and beyond to ensure that I could truly relax and rely on the hotel to meet my every need. All staff friendly. Great location/ reasonable business and leisure city center rates December 24, 2013
Rated 5.0 out of 5.0 by My favorite place to stay in downtown Denver I have stayed in downtown Denver quite frequently and several hotels. The Crowne Point Plaza is hands down, my favorite hotel and location. It is ideally located within walking distance of several venues. The rooms are always extraordinarily comfortable and the staff is always friendly and helpful. That coupled with free wifi and a very affordable price makes it the perfect place whenever I go to Denver. December 23, 2013
Rated 5.0 out of 5.0 by Great Stay From the moment you walk in you see a smiling face. The staff goes out of their wayo help you with any thing you may need. Also, the location is perfect for Denvers 16th St. Mall for food, drinks and a little shopping. December 23, 2013
Rated 5.0 out of 5.0 by Terrific Stay Stayed here for business and was extremely pleased with the service and cleanliness of the entire facility. The food and drink selections were great! December 23, 2013
Rated 5.0 out of 5.0 by Wonderful Experience! This hotel was great from the moment I arrived. I was given an upgrade to a suite without even asking! This room was the size of an apartment! I ordered room service and it was very good, fast and exactly what I wanted. I had the best nights' sleep that I've had in months....the beds/pillows were wonderful. Parking was free because I was a platinum member and this saved me $25 a night! I will DEFINITELY be staying here again! December 21, 2013
Rated 4.0 out of 5.0 by Great location, consistently great staff Have stayed here many time over the past 7-8 years. So nice to see the same, friendly doorman, and comforting that he always remembers us. Rooms are comfortable, beds and bedding good. We did have a problem with heat pump in the room not working, but was very cold outside. The heat pumps (HVAC) units are very noisy. Housekeeping is generally good, but we find an empty water bottle under the ottoman this past trip. December 20, 2013
Rated 1.0 out of 5.0 by Prepare to have to pay extra for parking at the Crown Plaza While staying as a guest at the Crown Plaza for a two day event, parking at the Crown Plaza wasn't included. At $25 per day it was a disappointing surprise. I know that we will be staying at another hotel when we have future events in downtown Denver. We have believe that as a guest you shouldn't have to pay for parking. In addition, complementary coffee service in the lounge in the morning has become an expectation. They do offer Starbucks at the bar. This was a nice option. December 19, 2013
Rated 5.0 out of 5.0 by Great customer service Hotel was in a great location downtown Denver. Room had a modern design and was very clean. Top notch complimentary shampoo and conditioner. Staff was very friendly and quickly responded to requests! December 18, 2013
Rated 5.0 out of 5.0 by Nice modern clean property in exellent downtown location Very friendly staff, comfortable clean rooms with good blackout curtains for good nights sleep. Lounge/Bar is nice and the food quality is very good. Well equiped exercise room. December 18, 2013
Rated 5.0 out of 5.0 by Great Location and service Conviniently located with great staff and resonable prices. I definetly recommend December 18, 2013
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