Crowne Plaza Detroit Downtown Riverfront

Hotel Front Desk: 1-313-9650200

Hotel Fax: 1-313-9654557

Hotel Email: reservations@hotelpontchartrain.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Detroit Metropolitan Airport (DTW)

- Distance from hotel: 20.1 MI/ 32.35 KM West l

- I-94 East Exit on to the Lodge Freeway South. Exit at Larned Street exit (left- only exit). Go through the first stop light. The hotel will be on the southwest corner adjacent to Cobo Hall.

Train
New Center Area Amtrak Station

- Distance from hotel: 4 MI/ 6.44 KM North East

- Lodge Freeway South, exit at Larned Street exit. Go through the first stop light, the hotel will be on the southwest corner.

Subway

The People Mover

- Distance from hotel: 0.03 MI/ 0.05 KM North

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 25.00 USD

- Parking in underground garage with valet parking only for all hotel guests on hotel premise. The valet drop off location is on the Jefferson Street side of the hotel.

Print Hotel Fact Sheet

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Hotel Highlights

If you’re looking for a historic, yet modern downtown Detroit hotel, the Crowne Plaza® Detroit Downtown Riverfront Hotel puts you in the heart of the city and near the top businesses and attractions.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 288 reviews
80%
Recommend This Property
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Ratings Breakdown

288reviews

  • 5 Stars
    135
  • 4 Stars
    67
  • 3 Stars
    43
  • 2 Stars
    28
  • 1 Stars
    15

Nice hotel if food and drinks are not your thing

By

October 20, 2014

club

When I stay at hotels, it is usually for leisure and sometimes for business. This time it was leisure. Myself and 5 other friends booked several rooms to attend a concert nearby. Prior to the concert, we were looking to have a couple drinks and a bite to eat. However, it was already 4:30 and the restaurant and bar were still not open. So, we headed downtown and grabbed a quick snack and drink at another hotel. After the concert, 10:45, we returned to the hotel. Again, everything closed. Not even room service available. No place to get a drink. This place did not seem interested in making easy money. Also, the valet parking service was quite unorganized and chaotic. I will say that the room we had was very nice, with a good view. The bathroom was very small, but everything else in the room was a great value. Again, my biggest concern was the lack of food and drink availability in an area of Detroit that doesn't have many restaurants to choose from.

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Excellent amenities and customer service

By

October 20, 2014

Our stay was very comfortable. The customer service and friendliness of the staff was exceptional. We were treated very well. We will definately stay at this location on our next trip.

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Great service and very comfortable

By

October 17, 2014

club

The staff was great, very clean and overall excellent experience.

Posted byHotelStaff
October 21, 2014
Dear HR Professional, Thank you for taking your time to review your stay with us at the Crowne Plaza Detroit Downtown Riverfront. Thank you for giving us a great rating, we are happy that you enjoyed your stay. Kate Shrosbree Social Media Correspondent
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Best Hotel in long time

By

October 16, 2014

platinumelite

I stay at many hotels and few exceed my expectations, but this hotel did on every level. From the first time I stepped out of my car for the Valet everything went very well. Staff was fantastic and the property spotless, other than typical wear.

I went for a walk around the area during the day and yes the night. At no time did I feel any "bad" Detroit vibe, this area is safe, fun and the building are beautiful!

Five stars!

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