Crowne Plaza Detroit Downtown Riverfront

Hotel Front Desk: 1-313-9650200

Hotel Fax: 1-313-9654557

Hotel Email: reservations@hotelpontchartrain.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Detroit Metropolitan Airport (DTW)

- Distance from hotel: 20.1 MI/ 32.35 KM West l

- I-94 East Exit on to the Lodge Freeway South. Exit at Larned Street exit (left- only exit). Go through the first stop light. The hotel will be on the southwest corner adjacent to Cobo Hall.

Train
New Center Area Amtrak Station

- Distance from hotel: 4 MI/ 6.44 KM North East

- Lodge Freeway South, exit at Larned Street exit. Go through the first stop light, the hotel will be on the southwest corner.

Subway

The People Mover

- Distance from hotel: 0.03 MI/ 0.05 KM North

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 25.00 USD

- Parking in underground garage with valet parking only for all hotel guests on hotel premise. The valet drop off location is on the Jefferson Street side of the hotel.

Print Hotel Fact Sheet

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Hotel Highlights

If you’re looking for a historic, yet modern downtown Detroit hotel, the Crowne Plaza® Detroit Downtown Riverfront Hotel puts you in the heart of the city and near the top businesses and attractions.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 299 reviews
80%
Recommend This Property
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Ratings Breakdown

299reviews

  • 5 Stars
    140
  • 4 Stars
    69
  • 3 Stars
    45
  • 2 Stars
    29
  • 1 Stars
    16

Worn

By

October 29, 2014

club

The lobby is elegant, but when we got to the rooms, the rugs were stained and the grout was dirty

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Mixed feeling about this hotel

By

October 28, 2014

The front desk staff were nice and friendly except the lady who checked me out. When I asked her how many nights I stayed, she asked me to look the bill myself. I would not think this is a proper communication skill in a hospitality industry.

I was in the room one day when the cleaning crew came. I asked her if she can come back in an hour; she said ok. She never showed up on that day. Another night I came back, they forgot to leave a floor rug in the bathroom.

My worst experience was dining in Jefferson House. I was the first guest to dine over there at that night; I waited almost 40 minutes and did not get my order. The restaurant was not full at all, it was nearly empty. When my dish came, it was overcooked. The pork tenderloin ($23) tasted like cardboard. I had to send it back to kitchen. In addition, the waiter did not even bother to provide me a glass of water after I switched table to avoid the cold breeze. I was suprised that almost every plate (steak, chicken...) had the same sides (asparagus and potato). I felted I was eating in the college cafeteria but paying the premium price.

Other than those, this hotel has a nice view of Detroit River and very close to Cobo center and walkable distance to other part of downtown. Most of the front desk staff are nice and helpful.

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Nice room and location

By

October 27, 2014

Very nice room, comfortable and the location to Cobo Center is fantastic.

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Nice Location

By

October 24, 2014

platinumelite

Beautiful views of Detroit and Windsor. Well maintained property

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