Crowne Plaza Detroit Downtown Riverfront

Hotel Front Desk: 1-313-9650200

Hotel Fax: 1-313-9654557

Hotel Email: reservations@hotelpontchartrain.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Train
New Center Area Amtrak Station

- Distance from hotel: 4 MI/ 6.44 KM North East

- Lodge Freeway South, exit at Larned Street exit. Go through the first stop light, the hotel will be on the southwest corner.

Subway

The People Mover

- Distance from hotel: 0.03 MI/ 0.05 KM North

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 25.00 USD

- Parking in underground garage with valet parking only for all hotel guests on hotel premise. The valet drop off location is on the Jefferson Street side of the hotel.

Print Hotel Fact Sheet

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Hotel Highlights

If you’re looking for a historic, yet modern downtown Detroit hotel, the Crowne Plaza® Detroit Downtown Riverfront Hotel puts you in the heart of the city and near the top businesses and attractions.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 325 reviews
80%
Recommend This Property
Read All Reviews

Ratings Breakdown

325reviews

  • 5 Stars
    153
  • 4 Stars
    76
  • 3 Stars
    47
  • 2 Stars
    32
  • 1 Stars
    17

Great location

By

November 21, 2014

platinumelite

Nicely renovated property (the old Pontchartrain Hotel) with great staff and service and outstanding location close to everything downtown.

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Great View and Great Service

By

November 21, 2014

Room had a spectacular view of the river and every time we requested something from staff they were quick to respond with excellent service. Will definitely return!!

Posted byHotelStaff
November 23, 2014
Dear gmtman, Thank you for your review of your recent stay with us at the Crowne Plaza Detroit Downtown Riverfront. We are so appreciative that you have complimented our staff and their service to our guests. Thank you again and we look forward to many future stays with us from across the border. Kate Shrosbree Social Media Correspondent
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Stayed the night for a concert

By

November 20, 2014

club

Upon check in the manager saw my wife and I waiting to check in and he stepped up to help us as the rest of the staff was helping others at the time. We were reconized as rewards members. The lobby was nice. Room was nice but, we could hear the people real easily next door. I'm glad we atleast had a corner room so didn't have to hear the neibors on both sides.

Posted byHotelStaff
November 23, 2014
Dear Seffrendog, Thank you for your feedback on your recent stay with us at the Crowne Plaza Detroit Downtown Riverfront. First and foremost thank you for being an IHG rewards member, we love our rewards members and appreciate your continued business with us. I'm glad that you had such great interactions with our staff and I apologize that you could hear the people in the rooms near yours. Thank you for your continued loyalty and we look forward to many futures stays with us. Kate Shrosbree Social Media Correspondent
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Perfect downtown location for an overnight stay.

By

November 20, 2014

club

We stayed at the hotel because of a wedding downtown. The staff was very courteous and helpful from the valet to the desk clerk. The room we had was very nicely decorated and updated. The only drawback we saw was with the breakfast buffet, The food was just OK and all that was offered.Overall we were very happy with our stay and would gladly stay there again.

Posted byHotelStaff
November 23, 2014
Dear BobbyV52, Thank you for taking the time to give us your feedback on your recent stay with us at the Crowne Plaza Detroit Downtown Riverfront. I apologize about the Jefferson House only offering the buffet to you on Sunday, I will definitely take a moment and let them know of your concerns. Thank you again for the compliments to our staff and we hope to see you again soon. Kate Shrosbree Social Media Correspondent
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