Crowne Plaza Detroit Downtown Riverfront

Hotel Front Desk: 1-313-9650200

Hotel Fax: 1-313-9654557

Hotel Email: reservations@hotelpontchartrain.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Detroit Metropolitan Airport (DTW)

- Distance from hotel: 20.1 MI/ 32.35 KM West l

- I-94 East Exit on to the Lodge Freeway South. Exit at Larned Street exit (left- only exit). Go through the first stop light. The hotel will be on the southwest corner adjacent to Cobo Hall.

Train
New Center Area Amtrak Station

- Distance from hotel: 4 MI/ 6.44 KM North East

- Lodge Freeway South, exit at Larned Street exit. Go through the first stop light, the hotel will be on the southwest corner.

Subway

The People Mover

- Distance from hotel: 0.03 MI/ 0.05 KM North

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 25.00 USD

- Parking in underground garage with valet parking only for all hotel guests on hotel premise. The valet drop off location is on the Jefferson Street side of the hotel.

Print Hotel Fact Sheet

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Hotel Highlights

If you’re looking for a historic, yet modern downtown Detroit hotel, the Crowne Plaza® Detroit Downtown Riverfront Hotel puts you in the heart of the city and near the top businesses and attractions.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 343 reviews
80%
Recommend This Property
Read All Reviews

Ratings Breakdown

343reviews

  • 5 Stars
    162
  • 4 Stars
    81
  • 3 Stars
    50
  • 2 Stars
    32
  • 1 Stars
    18

Best customer Service

By

December 23, 2014

platinumelite

This crowne plaza had the most personable, friendly, and helpful staff. I stay at different IHG hotels every week and this one by far tops others I have been too. The staff was excellent and made the stay great. Highly recommend.

Posted byHotelStaff
December 23, 2014
Dear NordyB, Thank you for your recent review of your stay with us at the Crowne Plaza Detroit Downtown Riverfront. We appreciate your recommendation very much, and I will be sure to let our staff know of your compliments. Thank you again, and we hope to see you again soon. Kate Shrosbree Social Media Correspondent
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filthy carpet

By

December 21, 2014

club

I travel quite a bit, but had not experienced the carpet in a hotel being that dirty. The spills and spots were old, and could at least be cleaned.

Posted byHotelStaff
December 23, 2014
Dear vacations66, Thank you for your feedback on your recent stay with us at the Crowne Plaza Detroit Downtown Riverfront, and for your continued loyalty as an IHG rewards member. I'm sorry that our carpet wasn't up to your standards. I will relay your concerns to housekeeping management and get this issue resolved as soon as possible. Thank you again, enjoy your travels, and we hope to see you again in the future. Kate Shrosbree Social Media Correspondent
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Great Service

By

December 19, 2014

platinumelite

December 14, 2014 - Great location downtown, easy access to people mover, Cobo Hall, the Joe Arena. The service was excellent and the breakfast one of the best I have had at any of the Crown Plaza Hotels.

James
Novi, MI

Posted byHotelStaff
December 21, 2014
Dear James, Thank you for your review of your recent stay with us at the Crowne Plaza Detroit Downtown Riverfront. I will be sure to send your compliments to the Jefferson House. Thank you again for your review we appreciate your loyalty and business and hope to see you again soon. Kate Shrosbree Social Media Correspondent
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Detroit's Reinvented Hotel

By

December 15, 2014

club

Had a quick overnight for a business trip into Detroit. Staff was extremely attentive, courteous and prompt in servicing my needs from the valet parking, front desk and the restaurant, all staff were on point. Room was comfortable and the views of the Detroit River waterfront were great. Will definitely be coming back.

Posted byHotelStaff
December 17, 2014
Dear garsh14, Thank you for choosing to stay with us for your business trip to Detroit. Here at the Crowne Plaza Detroit Downtown Riverfront we are a great hotel, guests love. Our staff do their best each day to provide to our guest whatever they need to make their stay enjoyable. We appreciate your compliments to our rooms and their views and we look forward to seeing you in the near future. Thanks again, Kate Shrosbree Social Media Correspondent
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