Rated 3.9 out of 5 by 250
Rated 4.0 out of 5.0 by Dhussar Concert
Check in took an hour and half--not sure if Eminem surprised them --could not understand why not ready??
3AM Emergency Alarm----
Very very very small room!!!
With all of that said, you have a gentleman on your front desk, FRED, that really went above and beyond. I strongly suggest you do what you need to do to keep him as part of your staff! What an asset.
August 27, 2014
Rated 5.0 out of 5.0 by Mississauga22 Fantastic
We stayed at the Crowne Plaza for one night in August 2014. From the minute we arrived, everyone we met was so kind and welcoming to us, the valet, the front desk staff, the maintenance staff. It was almost too good to be true. The room was immaculate, not a speck of dust anywhere. It was sooo clean. While the hotel was sold out, and very busy due to a big concert in town, it was very quiet at night. The location was safe. There were police on the people mover, which is a cheap train (75 cents) that loops around downtown. It takes about 12 minutes to loop around the whole downtown area, and makes stops at major attractions such as Joe Louis arena, Comerica Park and Ford Park, Greektown, etc. There were police doing traffic patrol in major intersections. The area felt safe and well patrolled. If I ever go back to Detroit, this is the only hotel I will stay at.
August 26, 2014
Rated 4.0 out of 5.0 by Brook13 detroit
Beds were very comfortable. Front desk very friendly and efficient.
Had to wait 30 minutes for vehicle from valet parking as they "couldn't find" our car. They don't have a system to mark which lot they park your vehicle in. I will still stay at this hotel again as everything else was excellent.
August 26, 2014