Crowne Plaza Detroit Downtown Riverfront

Hotel Front Desk: 1-313-9650200

Hotel Fax: 1-313-9654557

Hotel Email: reservations@hotelpontchartrain.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Detroit Metropolitan Airport (DTW)

- Distance from hotel: 20.1 MI/ 32.35 KM West l

- I-94 East Exit on to the Lodge Freeway South. Exit at Larned Street exit (left- only exit). Go through the first stop light. The hotel will be on the southwest corner adjacent to Cobo Hall.

Train
New Center Area Amtrak Station

- Distance from hotel: 4 MI/ 6.44 KM North East

- Lodge Freeway South, exit at Larned Street exit. Go through the first stop light, the hotel will be on the southwest corner.

Subway

The People Mover

- Distance from hotel: 0.03 MI/ 0.05 KM North

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 25.00 USD

- Parking in underground garage with valet parking only for all hotel guests on hotel premise. The valet drop off location is off of the Larned Street entrance at the motor lobby level.

Print Hotel Fact Sheet

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Hotel Highlights

If you’re looking for a historic, yet modern downtown Detroit hotel, the Crowne Plaza® Detroit Downtown Riverfront Hotel puts you in the heart of the city and near the top businesses and attractions.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 372 reviews
80%
Recommend This Property
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Ratings Breakdown

372reviews

  • 5 Stars
    176
  • 4 Stars
    90
  • 3 Stars
    53
  • 2 Stars
    34
  • 1 Stars
    19

Experience

By

January 23, 2015

Nice location and renovation. Room location next to an elevator left something to be desired. Sad fitness center location and amenities.

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Best Hotel Experience!

By

January 22, 2015

I travel near and far for business and have stayed in a number of hotels and this was by far my best experience ever. I drove 10 hours to attend the auto show and there was also a game going on, so the hotel was all booked. Even with the high volume and heavy foot traffic, the valet staff, got me in a out in under 10 min. Check-in was a breeze and my room upgrade was amazing (GOLD lever member). Every member of the staff were friendly and very helpful. After walking back from the show, I ate at the bar in the lobby (food wasn't the best but it was convenient) and headed up to my room. The next morning I enjoyed an amazing breakfast buffet before departing. Dawn checked me out and she was very helpful and by far the most friendly employee! My car was waiting on me by the time I got to ground level and the valet staff helped me load my things and I was on my way. Keep up the good work!

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Pleasant stay

By

January 22, 2015

club

We enjoyed our stay. We attended the first day of the North American International Auto Show. The hotel was very busy.
One detail that was a real problem was service in the restaurant in the morning. It was not the fault of the servers because they were very busy with the many guests.
I had to wait 10 minutes and ask repeatedly for a second cup of coffee. Also, the silverware did not include a teaspoon. Again I had to ask repeatedly for a teaspoon.
I would suggest that a teaspoon be included in the silverware on the table and that a coffee dispenser be available in the restaurant on very busy mornings.

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Front Desk - Gary

By

January 22, 2015

Gary at the front desk responded to a few unwelcome room issues with great guest service and very smart action to turn a problem into a positive guest service event. His responsive quick action to provide a solution kept me as a customer in the future.

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