Crowne Plaza Detroit Downtown Riverfront

Hotel Front Desk: 1-313-9650200

Hotel Fax: 1-313-9654557

Hotel Email: reservations@hotelpontchartrain.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Train
New Center Area Amtrak Station

- Distance from hotel: 4 MI/ 6.44 KM North East

- Lodge Freeway South, exit at Larned Street exit. Go through the first stop light, the hotel will be on the southwest corner.

Subway

The People Mover

- Distance from hotel: 0.03 MI/ 0.05 KM North

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 25.00 USD

- Parking in underground garage with valet parking only for all hotel guests on hotel premise. The valet drop off location is on the Jefferson Street side of the hotel.

Print Hotel Fact Sheet

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Hotel Highlights

If you’re looking for a historic, yet modern downtown Detroit hotel, the Crowne Plaza® Detroit Downtown Riverfront Hotel puts you in the heart of the city and near the top businesses and attractions.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 321 reviews
79%
Recommend This Property
Read All Reviews

Ratings Breakdown

321reviews

  • 5 Stars
    151
  • 4 Stars
    74
  • 3 Stars
    47
  • 2 Stars
    32
  • 1 Stars
    17

A fresh Look at the best location

By

November 19, 2014

platinumelite

I was very pleased to see that the Pontchartrain had reopened as the Crown Plaza Detroit.. The rooms had been nicely refurbished, and the Hotel facilities were all first class. Of course you can't beat the great view from the rooms or the top floor restaurant Lounge.
As well as the central location close to everything Downtown.

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Great location

By

November 19, 2014

club

We traveled to Detroit to watch a hockey game. The hotel was just a short walk to the arena and most of the walk was in an enclosed heated building. Room was small but well maintained and an excellent view of the river. Drinks at the bar were reasonably priced but food portions seemed small. personally I also have an issue with booking a room and then having to pay to park. The only real con of the hotel was the frosted glass in the bathroom door. It was not the best decision as the privacy was lacking.

All in all other then the frosted bathroom door we enjoyed the time at the hotel and are looking forward to a return visit when our team plays in Detroit next year.

Posted byHotelStaff
November 21, 2014
Dear Blackhawkhockeyfan, Thank you for your review of your recent stay with us at the Crowne Plaza Detroit Downtown Riverfront. We do our best to deliver the best product and service to our travelers. Thank you for your compliments on our rooms and their views. We are continuing to finish and resolve the experience you had with the bathroom door, and I apologize for your inconvenience. So glad to have you enjoy your stay with us and we look forward to next year. Kate Shrosbree Social Media Correspondent
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When in Detroit do recommend

By

November 18, 2014

platinumelite

Since re-opening, this hotel is well underway to be the place to reside when staying in Detroit. Close to Cobo,and someday soon the city will catch up and there will be more and more atmosphere on the west side of town. Every room has an amazing view (and I do mean every). The Jefferson House restaurant food is excellent and the freindly bartenders and atmosphere will be sure

Posted byHotelStaff
November 21, 2014
Dear traveler, Thank you for your review of your recent stay with us at the Crowne Plaza Detroit Downtown Riverfront. We are grateful to be in this location especially since it is very close to anywhere you need to go in the immediate downtown Detroit area. I will give your compliments to the restaurant management team and we are glad that you enjoyed your Detroit visit. Thank you again, and we hope to see you again soon. Kate Shrosbree Social Media Correspondent
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Great Service

By

November 17, 2014

Every staff person was friendly and helpful and made me feel very comfortable. Location is so convenient to all the top spots downtown.

Posted byHotelStaff
November 21, 2014
Dear PDKBrown, Thank you very much for your feedback on your recent stay with us at the Crowne Plaza Detroit Downtown Riverfront. We are so glad you enjoyed your experience here. Our staff greatly appreciates your feedback and your business. Thank you again and we look forward to seeing you soon. Kate Shrosbree Social Media Correspondent
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