Crowne Plaza Dubai - Festival City

Hotel Front Desk: 971-4-7012222

Hotel Fax: 971-4-2329097

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Dubai International Airport (DXB)

- Distance from hotel: 3.11 MI/ 5 KM South l

- Head southeast, turn left toward D 64, take the ramp onto Beirut St/D 60, continue to follow D 60, continue onto Nad Al Hamar Rd/Nadd Al Hamar Rd/D 62

Abu Dhabi International Airport (AUH)

- Distance from hotel: 70.22 MI/ 113 KM North East l

- Drive along Emirates road 311 towards Sharjah. Take Exit 55(Deira, Al Garhoud) to Al Rebat road, follow the sign Festival City

Sharjah Airport (SHJ)

- Distance from hotel: 18.64 MI/ 30 KM North West l

- Drive along Emirates road 311 towards Abu Dhabi. Take Exit 55 (Deira, Al Garhoud) to Al Rebat road, follow the sign Festival City

DWC - Al Maktoum International Airport (DWC)

- Distance from hotel: 37.28 MI/ 60 KM South East l

- From airport head to Sheikh Mohammed Bin Zayed Road (E 311), follow E 311 to Al Khail Road. Continue on Al Khail Road to Business Bay, take the ramp on to Festival Centre. Take first right to go on to Crescent Drive. At roundabout take second exit to arrive at hotel. To avail of the hotel's chauffeur service, please contact the Hotel Concierge at 04 7011234.


Emirates Metro Station

- Distance from hotel: 1.86 MI/ 3 KM

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- With 634 dedicated spaces for the hotel, and direct underground access to 8000 spaces at Festival Waterfront Centre, we have all your parking needs covered

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 328 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Very Nice


April 30, 2015


I found everything to be good except the sleep quality. Also we tried to order something to eat at 12:00 pm on the swimming pool and they said orders start only after 12:30 pm, i believe it should be available all the day for customer satisfaction.

Room size is fine, Clean, the bathroom is big enough.

I would recommend it

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Great overall experience


April 30, 2015


Very pleaseed with ny first visist to this hotel , good food , people and setting

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Tolles Hotel mit sehr aufmerksamen Personal


April 23, 2015


Das Hotel liegt zwar etwas abseits des Zentrums, ist aber bei den Taxipreisen nicht weiter schlimm. Was für mich viel wichtiger ist, das Hotel ist sehr sauber, das Personal superfreundlich, hilfsbereit und aufmerksam. (Z. Bsp. war ich war an meinem Geburtstag in dem Hotel und wurde mit einer kl. Geburtstagstorte und Glückwunschkarte überrascht). Wenn man Personal im Flur oder Lift trifft, wird nicht einfach wortlos vorbeigegangen sondern nachgefragt ob alles in Ordnung ist, oder ob man etwas benötigt. Wie gesagt sehr aufmerksames Personal. Ich kann das Hotel nur empfehlen.

Posted by HotelStaff
April 27, 2015
Sehr geehrter woberg65, wir moechten Ihnen ganz herzlich dafuer danken, dass Sie unseren Fragebogen ausgefuellt und Ihre Kommentare auf unserer Webseite veroeffentlicht haben. Es war uns eine Freude Ihre netten Worte zu lesen. Denn nur durch Feedback wie Ihrem, ist es uns moeglich stetig daran zu arbeiten, unseren Service und unsere Einrichtungen an die Erwartungen unserer Gaeste anzupassen und zu uebertreffen. Ich hoffe, dass Sie einen schoenen Geburtstag bei uns hatten, sowie eine sichere Heimreise. Mit besten Gruessen nach Bayern Patria Puyat Hotel Manager
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Crowne Plaza Festival City Dubai


April 22, 2015


If you're unsure about where to stay in Dubai, then worry no longer. Top hotel with wonderful staff who simply couldn't do too much for you. Fantastic views from the creek side rooms - worth the extra, and the location is also ideal. Close enough to the city and airport, yet away from the traffic and noise.

Front of house staff were so helpful and welcoming, you felt as if you were the only quest staying with them.

Would recommend this hotel with no concerns at all.

Posted by HotelStaff
April 26, 2015
Dear 'James A W', We would like to thank you for taking the time to complete our satisfaction survey and for sharing your comments on our website. We are delighted to receive your review, and note that you enjoyed your stay. We work very hard to ensure our facilities and services are up to our guests expectations, and it makes us extremely proud to see that the highlight of your visit was the helpful and welcoming service of our team members. Your compliments and praise will be certainly shared with them. We look forward to your next visit. Sincerely, Patria Puyat Hotel Manager
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