Rated 4.6 out of 5 by 120
Rated 2.0 out of 5.0 by Mik75 Fine hotel but technical issues
An LED in the ceiling of my room switched on at 2am and woke me up, after which I could not sleep anymore. Also, the reading light next to the bed seemed to have a mind of its own and switched back on. Mentioned these issues to the front desk in the morning and they sent a technician. Reading light issue was fixed, but LED problem persisted on woke me up once more. Over all the hotel is fine, but this issue caused me significant lack of sleep. I'm a regular in this hotel and a Gold IHG member. I have been staying in the hotel 2-3 times per year over the past 5 years. Would have expected a better room.
February 23, 2014
Rated 4.0 out of 5.0 by WDB198 Discreet but attentive
My visit coincided with a busy period at Festival City, and both the CP and the Intecontinental next door were very full. I was still impressed by the friendliness and attitude of the staff, and never had to wait long for attention.
My corner room on the 10th floor was beautifully appointed, with superb views across the Creek and along the waterfront. I noticed no noise from the corridor, and the heavy curtains did a good job of keeping out the morning sun until I wanted to be awake- just the thing after a late-evening arrival.
My one gripe about the room concerns the lighting: there's plenty of it, but the control panel by the bed was unfathomably complicated, so I found it impossible to select the one light I actually wanted on or off.
Otherwise, a pleasant stay in a well-equipped hotel that I'd be happy to visit again.
February 21, 2014
Rated 5.0 out of 5.0 by alamer great staff
spent a night in the hotel, and it was really something,
a great welcoming and upgrade at the reception,
rooms with a very nice view not mentioning how clean and comfortable the rooms are.
the concierge Lorenz was a great help with an always real smile on his face, thanks.
just the location is not really that good but the taxis tariff are acceptable
February 12, 2014
Rated 4.0 out of 5.0 by dranda Club facilities
The hotel is fine, well located and the staff are very welcoming however Non Club facilities is a big turn off for me as a platinum business traveller with respect to returning to your hotel.
January 28, 2014
Rated 5.0 out of 5.0 by MarwanS Recommended
Very nice hotel and good location, next to Dubai festival shopping mall. Very good and fast internet connection and a great warm welcome at the beginning and during the whole stay. The service is great, I was totally satisfied with my stay. I would recommend it to friends.
January 28, 2014
Rated 5.0 out of 5.0 by bobk9 Staff through out the hotel is proffesional and very friendly.
My experience was very good. I have stayed here before and always found the staff and factiliy very good. But I have noticed in the past year the staff has become even more attentive and friend to any requrest or interaction. My congradultions to the the organization
January 27, 2014
Rated 4.0 out of 5.0 by ApprenticeTraveler Beautiful View on the Water
The view from my room was excellent. Overlooking the water and the Dubai skyline was a site to capture. The staff was friendly and courteous. The only thing I didn't like was that when I tried to extend my stay for an extra day, all rooms were all suddenly booked. Even when I looked up availability on IHGs website it showed that rooms were available, however, the cost per night had doubled. Other than that, it was a wonderful and relaxing vacation.
January 23, 2014
Rated 5.0 out of 5.0 by geoffy Great Hotel
2nd visit to this Hotel and still as good as the 1st.
Good location handy to airport.
Great Hard Rock next door.
January 18, 2014