Rated 4.3 out of 5 by 166
Rated 4.0 out of 5.0 by Vinod103001952 Excellent management team with a very suave and diplomatic General Manager
My stay started on a wrong footing but by day 3 I saw considerable focus by management to things right. While in Dubai, I have almost always stayed at the Crowne Plaza SZR since 2003 and will continue to stay there in future.
I strongly recommend this hotel to anyone who desires a comfortable and clean room coupled with service par excellence and superb location so close to happenings in the happening city of Dubai.
June 19, 2013
Rated 5.0 out of 5.0 by Alaeddin58 Excellence
Everything was outstanding from management to services
May 29, 2013
Rated 5.0 out of 5.0 by Mahmd Great stay with all means
I completly satisfied with my stay it was perfect and i am sure i will repete it . It was great stay
Thanks for the staff of the hotel , they made my holiday better
May 28, 2013
Rated 4.0 out of 5.0 by Juzie Good and comfortable overall
The Club room we stayed in was very comfortable and more importantly had a good night sleep. The staff at check-inn were very friendly and courteous. Location of the hotel is very good and property is well maintained. The only slip-up was that the airport pick-up was not arranged by the hotel although it was agreed.
May 24, 2013
Rated 4.0 out of 5.0 Great service & helpful people every where
Very good location, and fantastic help whenever you need it any time! The only bad thing was the quality of room/toilet which are very old.
May 23, 2013
Rated 5.0 out of 5.0 by ravimisra Actually home away from home experience
We were very overwhelmed with the overall experience of our stay at Crowne Plaza. Starting from the reception till we were endowed with the initial room, everyone ensured that apposite care was taken. During the breakfast, the entire hotel crew were very cordial and ensured every request was accomplished to our contentment. The Rooms were well maintained with ample emphasis given on cleanliness and sanitation.
Overall the complete stay was very enjoyable and blissful.
May 22, 2013
Rated 5.0 out of 5.0 by Handsome Great Service
overall very good service and made my stay comfortable.
May 19, 2013
Rated 3.0 out of 5.0 by Alisami Comfort Level & Property Evaluation
The rooms are noisy at night due to Arabic Night club Live Music which transmits the very loud noise thru the structure to all floors until 2am... or later
They should reduce NOISE VOLUME.
The Lights on Mirrors in the bathroom needs increase in LUX level.
The Mall attached to the Hotel, has become a construction site for the last 5-Years???? That is too long, especially that you have the money????? It is TERRIBLE.
May 17, 2013
Rated 4.0 out of 5.0 by dating review
It is a good place for accomendation , and considered a wonderful hotel for dating.
May 14, 2013
Rated 4.0 out of 5.0 by MoscowIslander Great staff and service, tired product
The service and outlets were great, as you would expect from a hotel of this type in a place like Dubai. Reception staff deserve special mention - I was impressed at the way they handled the demands of - well, demanding - guests. Breakfast was a great choice - maybe a bit slow on the coffee/tea service and on making sure dishes were available for cereals but staff were invariably really very swift to try and address requests.
Room product was clean and comfortable and I am sure will benefit from renovation which must be due. This did not detract from the comfort at all, just a shame that it could n't match the visual aspects of neighbouring properties. Bizarre lack of bottle openers in the room.
May 14, 2013
Rated 2.0 out of 5.0 by Traveller09052013 overall experience: low.
The hotel is in need for renovation. Good location. Poor restaurants and bars.
May 14, 2013
Rated 4.0 out of 5.0 It is home away from home
whenever I plan to visit Dubai for business or lusher, I no hotel or place in my mind other than the crowne plaza ... I have never felt that I'm away from my home..
May 12, 2013
Rated 5.0 out of 5.0 by smudger2013 Great location
I have stayed in this hotel on many occasions and each time the experience has been excellant. The rooms are comfortable and the facilities on offer are superb. The food in the Harvester bar is good and the entertainment by the filipina singer was brilliant including one of the best Pink Floyd covers I have heard. Overall a very good choice of Hotel. Definetely recommended.
May 8, 2013
Rated 4.0 out of 5.0 by vish74 Big Problem Of Bathroom
Our stay @ Crowne Plaza was pleasing. Location of the Hotel is a big Plus.We were in the twin bedroom apartment , room size was fine & the bed was also comfortable. But between two rooms providing just one fully functional bathroom is very unthoughtful of you people. It was highly inconvenient & by any standard a below par facility.Bathroom is the only reason of dissatisfiction , otherwiswe Romm & Comfort was all great.
May 6, 2013
Rated 5.0 out of 5.0 Wonderful Stay
My wife and I styed 2 nights. The hotel in the heart of Shiekh Zaid road. As I'm a platiunm member the hotel upgrade our room to wonderfull room. Hotel was very busy because year end but every thing is ok. The hotel close to Metro which is perfect to well connect to airport and famous attraction. The staff are friendly and helpfully. Room was large, clean and comfortable. We stay in floor 22 so it was very nice to see Dubai from above. the worst thing is the night club in the entrance of the hotel. It should be has a seprate interance to keep geusts. Neer the hotel there are many restraunts such as McDonaldes and KFC.I will back again
May 5, 2013
Rated 5.0 out of 5.0 by UKStan Fabulous Club Lounge & Staff
Have been staying in Dubai every other month for many years - This was my first stay here. I will be staying there again next month and will now make this my regular hotel when in Dubai. – All the staff were; kind, courteous & sincerely caring, nothing was too much trouble for them, especially the club lounge staff. – The hospitality & facilities in the club lounge are the best I have come across in any club lounge. – My only complaint is the bathroom is small for a 5 star hotel. You get hit by the door if it’s opened whilst your inside. – But that’s a small con compared to all the pros.
May 2, 2013
Rated 4.0 out of 5.0 by MR2332 disturbance
In general the hotel is good, but there is a disturbance issue of the club "drumming sound", as well as the voice of the next room, the price is fair, but cleanliness is not at the required limit, I would recommend it to stay in this hotel only for business, either to rest, I do not recommend it.
April 29, 2013
Rated 3.0 out of 5.0 by rakesh3530 worst apartments
havent seen a two bedroom apartment with a single bathroom in my life world over....we were 4 adults and 4 kids sharing the apartment and imagine 1 bathroom between them....the bedrooms didnt have lock...we had to ask for keys to use the main lock....
the hotel porch is so buzy that they dont allow your vehicle to wait for a minute also.....also being so buzy u cant leave ur kid alone for a second once u r out of the room....wont suggest the apartments to the family people here......
April 29, 2013
Rated 3.0 out of 5.0 by Mclean17 Nice location
Nice hotel but still needs to improve for some points... Overall for us are good but not in rate that should be as a 5 stars rate yet.... By the way.....thank you for our short time stay.
April 27, 2013
Rated 4.0 out of 5.0 by captain416 Great service
The pool staff are very friendly and will cater to all your needs. The location is also very central and is walking distance from all shopping. We would stay here again, but next time we will book directly with hotel as we went through a travel agent and found we could of stayed cheaper if we book direct instead of with a third party.
April 24, 2013
Rated 4.0 out of 5.0 by Chan1229 Room and Comfort
The room and amenities are relatively old, the internet service is on 3 hour renewal basis which is also a new experience to me, perhaps annoying too!
April 16, 2013
Rated 4.0 out of 5.0 by WorkTrip1985 Not credited for correct number of nights
I paid for three nights but was only credited with 2...could you please correct this over site....
April 15, 2013
Rated 5.0 out of 5.0 by Mimi1112 Good value hotel in a Great Location
Great location, bus or metro station in 5min walk.
Dubai Attractions reachable in a short time.
Staff is very friendly and helpful.
Big variety of food for breakfast and good quality food.
We also tried the al fresco restaurant and wagamama restaurant. we were satisfied with both of them.
Unfortunately we were not allowed to go for late lunch to the flower garden terrace with our baby, this sock me a little bit as we did not want to sit inside and would like to enjoy the nice weather in Dubai, but this seems to me its some internal policy of the hotel
April 15, 2013
Rated 5.0 out of 5.0 by Remmer Great Service
I enjoyed my stay in Crowne Plaza: nice location, rich choice of various restaturants etc.
April 14, 2013
Rated 4.0 out of 5.0 by Dee276 Handy location, clean and great service.
Useful for getting round to shops and airport not too far, very comfortable and clean, lovely staff very helpful. Recommend, though is a little dated. :)
April 14, 2013
Rated 4.0 out of 5.0 by Mark100 Crowne Paza Dubai
Excellent hotel that's in a great location. The hotel is close to the train and many attractions. Staff was excellent and knowledgeable. You get what you would expect from a Crowne Plaza anywhere. I was recognized as a Platinum Royal Ambassador. I had booked a room on the Club floor. I asked if an upgrade was available and the front desk staff agent said he would upgrade me. The room was the same room I booked. Otherwise the stay was excellent. Definitely would recommend this Crowne Plaza.
April 11, 2013
Rated 5.0 out of 5.0 Comfortable room, very good location, friendly staff
Good location. Drive by taxi or Metro to the Duabi Mall or other sshopping areas about 10 Min. Very friendly staff. Prompt service and follow up ton check that we had asked for anything. Rich Breakfast.
April 7, 2013
Rated 2.0 out of 5.0 by bassamslim Needs Improvement
I expected much more from an Intercontinental Group Hotel. The room was cleaned only when I called the room service. the plate from the fruit basket was unchanged although it was dirty. The room itself looked extremely old.
April 3, 2013
Rated 4.0 out of 5.0 by zaids nice stay and recommended
it was a nice stay, clean palce it is one of my favorite palces in Dubai,
March 30, 2013
Rated 4.0 out of 5.0 Good concept, room average
Liked the overall concept with different reataurants, friendly service, rooms average
March 28, 2013