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Rated 3.9 out of 5 by 105 reviewers.
Rated 5.0 out of 5.0 by Love package deal/great stay This hotel had the best package deal for the Columbus zoo. It was a really clean, convenient, friendly hotel. Would definitely stay again. September 2, 2014
Rated 5.0 out of 5.0 by crownne plaza very clean..great deal for money. Staff was very friendly and helpful....i would definitely go back and stay again1 September 1, 2014
Rated 4.0 out of 5.0 by Nice stay, better restaurant is to be desired We were there for the pipe show. The hotel and room was very clean and comfortable. The only down side was the grill/restaurant we didn't have time to eat anywhere else Friday before show so we decided to try it. The service was horrible and the food wasn't worth the price. We decided to give it another try on Saturday since we couldn't get food out of building thinking it might be better, no such luck. We will stay at hotel again next year because it was very clean and comfortable but we will stay far away from grill/restaurant. August 28, 2014
Rated 4.0 out of 5.0 by Excellent Staff Recently stayed at this hotel while traveling on vacation. The staff was great. We picked the hotel because the room had two queens plus a pull-out couch so we thought we would be able to sleep the 6 of us in one room. When we got there they we remodeling the hotel and our room only had the two beds and a non-pull-out couch. Contacted they front desk and was told that since they were remodeling those were the new couches, but she did offer to send up a cot. The cot came less than 10 minutes later and it was a really nice one piece design so no bend in the middle of mattress. As a bonus it was the same height as the couch so we were able to put the two together and make a really nice sleeping surface for the kids. The next day we noticed that one of the kids had left their favorite stuffed dog in the room. We call the front desk and they were able to find it for her. When we came back to pick it up, they had made it makeshift doghouse of out a gift bag with a small snack for the dog. This really made my kids day. August 27, 2014
Rated 5.0 out of 5.0 by Fine Hotel Everything about this hotel is above average but it's the staff that really makes it stand out. Fine service, helpful, and with a good sense of humor. August 27, 2014
Rated 4.0 out of 5.0 by freindly stay The staff was very friendly and helpful. The restaurant was only open for breakfast, lunch and dinner were served in the bar area. August 25, 2014
Rated 1.0 out of 5.0 by Great staff but broken shower On the business trip and chose to stay here. Did not realize there was no knob on the shower when I was about to take the shower. I had to sleep and reported to the front desk the next morning. It was fixed. I don't understand why the clean staff did not check this room and how other guests used the shower earlier without the knob. August 13, 2014
Rated 5.0 out of 5.0 by Comfortable stay Comfortable stay. I asked for a 1st level room and I got a first level room. Friendly staff. August 13, 2014
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