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Rated 3.9 out of 5 by 18 reviewers.
Rated 4.0 out of 5.0 by Best value for the money Helpful, cheerful front desk, fresh fruits, juices, omelette, pastry and meat for breakfast, much needed happy hour after long and tiring work days, one time 15% discount on food, which I always forget to redeem. Time for all carpets to be replaced either with something soft to our feet or change to cork flooring. Check the hot water supply February 13, 2013
Rated 1.0 out of 5.0 by ROOM When we arrived our room was missing a chair which we had to call the staff to replace. The room was outdated, old furniture, not clean, no working exhaust fan, coffee grounds in coffee pot, we stayed 2 separate weekends the first weekend the temp in our room on arrival was 52 degrees. I understand the lobby was just redone but you have to take an honest look at your guest rooms which leave alot to be desired. The ceiling/wall coverings are falling off in places they just really needs a facelift for the rooms. Your place is in a good location but isn't what we expected for the price. Your staff are all very friendly and helpful but the rooms are dreary(only half the lightbulbs work which we assume was a money savings technique). Even the curtains were ripped. We have stayed at your place for several years now d/t a conference being held there every year and have honestly seen no improvements at all and we have recommended a change of venue but that so far hasn't happened. Not a very enjoyable stay! February 10, 2013
Rated 4.0 out of 5.0 by Magic Convention I had the chance to stay at this Hotel for a 3 day Magic Convention. Everything was great! Specially the organization and the food. Great experience. Thank you! February 4, 2013
Rated 5.0 out of 5.0 by Nice Was there with my 8 year daughter for Magi-Fest in Columbus,Ohio. Great front desk. Would stay again! February 1, 2013
Rated 4.0 out of 5.0 by average Crown Plaza This Crowne Plaza is merely adequate (I have stayed here several times). There is no concierge lounge or executive level. It is a very large hotel, and ice machines are often a long walk. The rooms are dated, but my room seemed to have updated pillows. The breakfast bar is OK. Nothing special. The baked goods were kind of stale and they need some flavor of bagel besides blueberry. I want to mention one employee, Zack. He is very accommodating and immediately corrected a number of deficiencies in my room. January 18, 2013
Rated 5.0 out of 5.0 by Great staff and Breakfast Jamie is by far the best front desk staff I've come across in my travels. Fiki in the restaurant provides the best service for an excellent breakfast stop. Great Hotel! December 4, 2012
Rated 3.0 out of 5.0 by The bed was comfortable The people who run the hotel were very nice. Had a problem with the room, The white(?) curtains had clumps of dust hanging from them and it wasn't very clean. I know the hotel is under renovations but the rooms should be clean, and never have dust hanging any where. There was a problem once with the elevator doors not opening but that seemed to be handled. I feel, for the cost of the rooms, it should have have a few more amenities, maybe a microwave and, or a frig. May seem petty, but people look for certain things when staying at Crowne Plaza. Thank You for asking our opinions. December 3, 2012
Rated 5.0 out of 5.0 Great dining room experience I appreciated the service by staff, particularly the dining room. November 2, 2012
Rated 5.0 out of 5.0 by Great Staff and Amazing Breakfast Jamie at the front desk is the best. Fiki provides the best service in the breakfast restaurant. You won't be disappointed! October 24, 2012
Rated 4.0 out of 5.0 by A Good Night Stay The staff was very friendly and welcoming- always greeted me when I entered & exit the lobby. The room was clean & the bed was comfortable with great sheets & bedding. I liked how to control the room temp - quick and easy change. Overall good stay- nothing great & nothing bad. The only thing.... hall carpet needed to be cleaned- spots throughout the hall- made me concerned as I was walking to my room the first time. October 19, 2012
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